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Pest Control reviews in Fullerton

  • A
    All Clear Exterminating
    This is the 2nd review I have written as I did in fact hire Mike and All Clear again. The first time was home fumigation for termites in 2018 (A++). This time it was to get a rodent out of the home and protect the home from future entries. Again, the team did a great job. I specifically wish to shout out to Edgar, one of Mike's employees. Edgar went way above and beyond to assist us in a successful process and conclusion. He humbly and professionally understands what true customer service is all about. Also, Brittany at the office was a joy to work with by phone throughout the process as she was always empathetic to any/all concerns I communicated. Yes, I highly recommend All Clear and will use them again if the need arises.
    - David B.
  • A
    All Clear Exterminating
    Everyone involved were great and clearly understand customer service and quality service. There were a couple bumps in the process but Mike took total ownership and accountability. He even deducted from the final bill (unsolicited) just because of the few minor bumps. The work accomplished was world-class. In a world where it is very difficult to find quality exterminators, rest assured Mike and his team have your back. I will hire them again in a heart beat and will share with my network.
    - David B.
  • A
    Surf City Termite & Pest Control
    I bought the quarterly plan and have been pretty pleased with the service. It was a good deal and it has significantly reduced the amount of bugs we���ve had in and outside of our home. The exterminators are always punctual (they arrive within the time window) are courteous(call when they are on their way) professional and knowledgeable. I like that they make sure to check and spray around areas you wouldn���t normally consider to need to be sprayed such as around the mailbox. I will buy another quarterly package when this one is finished.
    - Matthew P.
  • A
    Lloyd Pest Control
    The company was responsive and were knowledgeable and courteous. Ants were gone immediately and have not returned. He made sure to tell me that the ant bait inside was safe for my toddlers to be around.
    - Vivian V.
  • A
    Eary Termite & Pest Service
    Given, we could use a promotion they had going on at the time, it was $200 cheaper than what they had initially quoted. They drilled holes around the perimeter of our house and also injected the solution in some of the impacted indoor walls. They were professional and courteous and on time.
    - Amit A.
  • C
    Termite Terry Pest Control, Inc.
    Updated Review 5/24/2017 - Skip came out on behalf of the owner and we reached an amicable resolution. I wish the owner would have resolved this during our initial phone call, but what can you do. I'd suggest dealing directly with Skip and his team, which includes Jose. They were both great to work with.

    l Let me outline the positives: Skip is thorough and knowledgeable, Marie is courteous and professional, and they fumigated the house. The negatives: They use subcontractors with no one to oversee their work, numerous promises went unfulfilled, the owner Terry lacks accountability, they ran my credit card prior to all the work being completed, and I had to follow up for everything.

    I went with Termite Terry versus two other bids even though their price was $600 higher than the next guy because of the promises made on their website. On 2/23/2017, the subcontractors came to my house at 6:30 pm and began tenting, in the dark, and didn't use tile boards or complete a tile count as promised. They had 3 guys on the tile roof in complete darkness rolling out the tent with another 5 guys running around the property. No one from Termite Terry was present during both the tenting or the removal so I had to stand by and watch these guys try to finish so they could go home. To say the least, they were not happy working this late and it showed. For 2 hours. They finished at 8:30 p.m. and told me to meet them 2 days later at 10 a.m. so they can remove the tent. I get there at 9am and the tent is gone. So, after the tent removal they state there are 14 broken tiles and that they broke 7 of them. They offered to replace them so I picked up 14 tiles for them to replace. Another $107. Next, Terry runs my card prior to completing the Tim-bor dusting. I had to call again to schedule the completion of the work.

    Finally, they asked me to call them after the work is completed so we can discuss resolution of all the issues I've experienced. After getting in touch with Terry after a week his resolution to this substandard level of service is "I'm offering you nothing." That's fine, but it was surprising to see an owner acknowledge all their service issues then say "take me to small claims court. Did the fumigation get done?" They also finally provided the fumigation log after I asked for it for the past 2.5 weeks. For anyone's future reference, my house measured 43,000 cubic feet (1982 sq. ft. single story w/ attached garage) and they used 33 pounds of Vikane according to the log. So, I recommending going with another outfit and asking how much Vikane they use in comparison. My biggest concern was not getting the full amount of Vikane necessary.
    - Michael K.
  • A
    BALLARD Termite Control Services
    I don't normally write reviews but because Michael Ballard is so awesome, I wanted to give credit where credit is due. He just finished replacing our termite / dry rot wood yesterday. He worked efficiently and hard for 4 long days, cleaning up after each day. He and Jason put up some heavy beams of wood that they primed and treated. Michael was very easy to talk to, honest, trustworthy and patient. At the end of the job, he showed me his work and he really does incredible work! I couldn't even see where he joined the 26' of wood that he replaced. He went above and beyond, fixing some other problem he hadn't expected and sealing up areas that were exposed. Jason did some stucco patchwork and didn't charge me extra for it. They also took my trash cans in! I highly recommend Michael Ballard!
    - Darlene R.
  • A
    A to Z Air Care
    I had an outstanding experience working with A to Z Air Care. We needed a complete attic cleanout after discovering rodents had been living out of sight above our heads. I was also interested in re-insulating, replacing our original ducts with new, adding a duct and register for a large room needing more airflow, and adding an attic fan to help with summer temperatures building under our roof. I received estimates from three providers before I met with A to Z, so I knew what was available and the price range I was comfortable with. Yosef with A to Z is a no-nonsense kind of person. He promises a lot and he delivers. He knew I had other estimates and told me flat out he wouldn't be beat. I'm very price sensitive, but I care more about value at the bottom line. With A to Z, there was no compromise. The pricing was better and I ultimately got more for my money than from the competitors I talked to first. Initially, I wasn't planning on replacing my entire HVAC system just yet. Our furnace was original and our air conditioning condenser was years old, but everything still worked. I did know that eventually the system would fail and parts would be hard to come by, if available at all. I also knew that it would likely fail when we needed it most. If the right situation presented itself, it would be a smart investment going forward to have the work done. I was hesitant, but A to Z made my decision an easy one. Yosef made me a deal I couldn't refuse on a comprehensive system. He was very flexible, taking my wants and needs into consideration. I wanted a top of the line system for performance and reliability, but I knew that if I did my homework in finding a contractor, I wouldn't overpay. I communicated that to him and he gave me several different options to think about. Since I hadn't budgeted the cost of a full system, A to Z offered no payment, no interest financing for one year, which I took advantage of to allow us to make the money work. I am very happy with how the work went. If any issues popped up, communication was quick and easy by text, email or phone call. Yosef was very responsive, usually answering my texts immediately. His crew was clean and covered our walls and floors to protect them. They also worked very quickly, minimizing the impact on our lives and family. By relocating the furnace to the attic, we gained valuable closet space on the main level of our house. The installers worked with me to locate the new air return in a place that was efficient, but also unobtrusive. I also wanted to be sure there would still be easy access to the attic when everything was done and they set up the system so the main pathway through the attic was clear of new ducts. In the end, we have an extremely quiet and efficient system that should last for decades. Through this unusually cold winter in Southern California, we have enjoyed the steady, even heating throughout the house with no imbalance between rooms. I'm actually looking forward to the heat of the summer, as I know we will have the coolest, most comfortable indoor experience ever in our home. The system was permitted and the required inspections turned up no problems. In fact, the inspector for the Home Energy Rating System (HERS) test said our system was one of the tightest he had seen and was well above the standards required. In short, I highly recommend Yosef and A to Z Air Care for all your needs. They deliver quality with responsiveness and at an amazing value.
    - Grant B.
  • C
    Suncrest Exterminating
    Suncrest came out on 2/12 for their first visit. I told them that we used to have a rodent problem in the attic but I didn't think we had anymore....could he please check in the attic? He very nicely did and removed one rat (long deceased according to him). He then treated the outside and inside of the house, especially concentrating on the ant problem in our dining kitchen area. He asked me to leave the house for about and hour right after he sprayed and said to give the medicine up to 2 weeks to work completely. We waited 2 weeks and no change was seen in the ants (line from the window all the way aross a long counter into the kitchen). So I called them again on 3/4 and got another appointment for 3/11. Same technician came out and sprayed the entire kitchen/dining area concentrating on all problem areas. I waited another week. The ants have not only not been affected in this area...now we are seeing them in other warm parts of the house (daughter's bedroom). I called Suncrest back a week after the second treatment (on 3/18) and they said it was my option to either schedule another appt about a week out (Wed. or Thurs. of this week) or contact Angie's List and try to get a refund. She didn't seem very helpful and said sorry begrudgingly at the end of a 10 minute conversation. I contacted Angie's List that same day and was told that I would receive an email which I did this morning. Ian said I would have to renew my membership (which he nicely did for free) for me to be able to resolve this issue with your department and here we are.
    - Amena S.
  • A
    Vargas Tree Service Inc
    Everything was on time or better, from arrival of estimator through arrival of working crew through completion of job. Took care of every detail, from placing signs in street alerting drivers of work ahead, to positioning of their vehicles (which included crane) for least inconvenience for both us and our neighbors. Quality of job was excellent, and they took care of every aspect of cleaning up and removing all debris from premises.  If you hadn't known those two enormous trees had been there earlier, you wouldn't guess that that the corner they'd sat on had been touched.  The whole crew and their supervisor made everything go as smoothly and successfully as possible.  Highly, highly recommend them.
    - M Janet M.
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Pest Exterminators in Fullerton

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