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Locksmith reviews in Folsom

  • A
    Start With Me Keys Inc
    Glenn was great! All of the positive reviews on Angie's List & Yelp were spot on. He re-keyed 8 locks in just over an hour. His schedule was full for the day by the time I called, but he got me on the schedule for the next day. He was on time, efficient, and professional. I appreciate his willingness to answer my questions and educate me on some of my locks. I will definitely hire him again. I have no reservations about recommending Glenn at Start With Me Keys to family and friends.
    - Andy P.
  • A
    Sacramento Economy Lock & Key Inc
    Superb. They showed up 30 minutes after I called, fixed the original problem. I had them look at two other nagging problems, and both of them were fixed. Should have called them 5 years ago. Price was extremely reasonable. Will absolutely use Economy Lock and Key again.
    - SCOTT S.
  • A
    NorCal Locksmith
    He's great. He showed details and he had everything that we need available. He fixed everything. He let us know all the concerns that may pop up and he fixed everything. He fixed the door so the door closed much easier. He went above and beyond and fixed everything. I think it's reasonable.
    - Wei F.
  • A
    Sacramento Economy Lock & Key Inc
    I asked for help and they sent a technician over within 2 hours. He was able to quickly fix the problem and even gave me the small tool he used to make the repair in case it happens again. At their suggestion, I contacted the manufacturer, and they will send a factory rep to check on the locking system as it is under warranty, but that will take 2 weeks. I am very happy that Economy Lock & Key was able to help me today, because I would not like to wait 2 weeks to get the lock fixed in case of an emergency.
    - Kathleen B.
  • A
    Under Lock & Key Inc
    Greg is extremely professional. I'd highly recommend him and wouldn't hesitate to use him again. Exceeded my expectations and went beyond what was expected. For example, he fixed a lock that wouldn't close well, even though that was not part of the job and he was the one who noticed it, not me. He is the type of professional you want performing your jobs.
    - Michael D.
  • A
    Dewey's Mobile Lock and Key
    He showed up right on time and diagnosed the problem with our keys. He cut 3 new ones for us. He also took the time to show me how a KwikSet lock works so we can set up a temporary key if we have someone care for pets while we're on vacation.
    If I ever need lock service again, I'll be sure to call Dewey's.

    - NORM A.
  • A
    Phil's Mobile Locksmiths
    The lock lever on our Andersen in-swing patio door kept rotating without locking.
    Most of the locksmiths said hey don't work on those doors because of the complicated
    three-point latch. The symptoms pointed to a broken lock actuator. Called Andersen
    warranty service and got a quote of $55 for the part which would have taken 7 days.
    They referred to an installer about 10 miles away but they wouldn't even be able to
    return the call for 1-2 days.
    Rich fixed it promptly and perfectly, showed me how the part itself was not broken
    but had just come loose. Came in 3 hours of first call! He also adjusted the door
    level for better performance. Excellent service overall!
    - Ajit D.
  • C
    Jerry Woodward
    I scheduled time with him over the phone and he arrived as expected, which is a good start since some others have been no shows.
    Awhile after arriving, he mentioned he is having personal family issues that has caused him to lose sleep for several days. 
    He was very distracted and was getting confused with how to install the back plate on smoke detectors and getting them mixed up trying to install the wrong plate on the wrong detector, so it would not fit.  Eventually he figured it out and got them matched up.
    I had forgot to explain which room the unique smoke detector was to go into and he had already started installing the wrong detector in that location.  So, I asked him to switch it and put the matching detectors in the bedrooms and the different one in the hallway.
    I thought he was doing that, but somehow the detectors got mixed up again and still were installed in wrong rooms and I didn't notice until he had already left.
    The deadbolt lock was physically installed in the door lock  and "looked" fine as did the painting, but when I started pressing buttons to try to program the codes for the lock, none of the buttons worked.  Somewhere an installation step had been missed or done out of order (batteries were not supposed to be installed until the lock was fully installed). I thought he was following the instructions would have tested the keypad before leaving so I didn't check it until he had driven off.
    So, I called him and told him the lock wasn't working and that he didn't need to come right back and could wait until the next morning since he obviously needed to sleep so he could think more clearly.
    He came back the next afternoon and fixed the lock and swapped the smoke detectors where I asked.  He made a comment that I should have put the detectors in the rooms where I wanted them to go ahead of time.  He also reinstalled the lock and it then started working normally.
    He was rushing and kind of rough with the equipment letting the lock housing dangle by wire and I was getting concerned that the wire connection may get damaged.
    He was in so much of a rush to get out of the house ASAP this time that as soon as I said the basic lock functions are now working and I would figure out programming the rest of it on my own, he took off in a flash in such a hurry that he forgot to grab his tools and ladder and had to come back to the door to retrieve them.
    Due to his current family issues, this could be a "bad day," but this is the only day I have used him and this is my experience.  I don't know if it would be different in a month from now.
    I am satisfied that he came back to correct the work and therefore did not give a D of F grade, but I didn't like the experience and I feel I most likely overpaid at least an extra hour of labor due to him working more slowly in a daze on the first day and making mistakes in his sleep-deprived state when he was being paid by the hour at a high hourly rate.  The work that was done probably could have been done in 1 or 2 hours less time if someone who was fresh was doing the work.
    Then I was irritated that he was rushing the job when he came back to fix the errors since he wan't getting hourly pay this time.
    - Shane M.
  • A
    Locksmith Central
    One of our bcd door lock / latch mechanism started malfunctioning. Wouldn't retract the "thing" all the way into the hole when the handle was turned. The service guy arrived on time and replaced some parts inside the lock assembly. Working OK now. Not the cheapest in the world, but better than having to replace the entire thing myself.
    - Anilea B.
  • A
    Newberry's Mobile Locksmith
    The price was steep for five minutes of service, but I knew that going in. Price included 60 miles of travel and service and travel time.  While the price was steep, it was probably reasonable to pay for travel and travel expense
    - CECIL B.
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Locksmiths in Folsom

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