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Window Replacement reviews in Escondido

  • F
    JELD WEN WINDOWS & DOORS
    Seeing as Jeld-Wen is the parent company of La Cantina Doors in Oceanside, CA this review applies. . . My experience has been less than and I have actively steered 2 potential customers of the La Cantina Servery window away from both La Cantina as a supplier and Pelletier Company of San Diego as a supplier for any window needs. I could write a novella on the woes of my window order - currently on the 2nd window that arrived incorrect. I have received 3 different reasons as to why I cannot order the servery window, as displayed in the La Cantina Factory showroom. Does Jeld-Wen, therefore La Cantina, ensure their distributors are 100% properly educated on the offerings and how to order? I have a window that cannot be secured, therefore leaving my home vulnerable. I paid nearly $8k for this window and provided in writing, to the distributor, the exact verbiage provided by the sales personnel I met with at the La Cantina Factory showroom. I have had something different delivered twice and have been told by the distributor (The Pelletier Co.) that I received bad information from the factory salesman, who was a disgruntled employee and saw this as his opportunity to "get back" at La Cantina as he was on his way out the door. Why are La Cantina's personnel problems now my problem? At no time did the distributor tell me, or email me, the fact that I could not have the window as displayed at the factory. Word to the wise - do your homework, research vendors, and DO NOT use La Cantina for a servery window and definitely don't use Pelletier for your windows.
    - C R.
  • A
    Precision Home Design & Remodeling
    My wife and I are thrilled to have selected Precision Home Design and Remodeling for our home renovation project. Renen Nachshon guided us through the entire process from initial design to selection of materials, scheduling, permits and management of many many details. His team of craftsmen, specialists, and construction professionals are truly amazing. He kept us informed throughout the process, accommodated our special requests, and helped us make the right decisions along the way. We could not be more pleased with the results and can���t wait to show off our new home to friends and family.
    - Thomas L.
  • A
    Coughlin Windows & Doors Inc
    Have you tried to get a garden window installed in San Diego County recently? If you have, you know it is not easy. With many companies not wanting to do a small job or others only dealing with flat windows, it can certainly be a challenge. However from the get-go Coughlin Windows was excellent to work with. They had a team that was on time, courteous and professional in all interactions. From the initial visit of Jared and phone conversations with Diane I knew I was working with a home-town type company. Friendly and building a relationship is not very common for businesses today. They took the time and explained the steps that it would take to get the window measured, ordered and installed. Final measurements and ordering was a breeze, they even offer a discount for payment by check. Steve and Robbie came out and installed the garden window. They did a great job even helping remove an old window box that was bad from wood rot. It has been raining since the install and has shown no issues. Thanks we will be using you again and recommending it to everyone we know.
    - Darren J.
  • B
    Renewal by anderson
    The installers were excellent and get an "A+" rate from us! They worked efficiently and knowledgeably to install our new windows. They willingly answered my questions and clearly showed how to operate the windows. They left both the inside and outside clean. We���ve lived with these new Renewal by Andersen sliding windows for a couple of weeks and they are a definite improvement. However, we find that the outside slider is difficult to get a grip to open or close, so we recommend only having one specified side open, rather than the option of being able to slide open both sides of the window. The double-sided option also causes us to have a little trouble physically lining up the latch to lock the windows properly. Regarding the "C" rate, I recommend that Andersen���s representative be trained to efficiently and effectively display and describe their own product and service, instead of wasting time talking about competitors. The representative also needs to bring a sample of an entire window, possibly a small version, in order for the customer to be able to see how it operates, slides, and locks. We have friends and neighbors with competitors��� windows and only needed to know about Renewal by Andersen. The first appointment for information about Renewal by Andersen windows and an estimate took way too long; 6 hours! The representative kept stalling my questions by spending too much time describing other window install companies and how they compare to Andersen, instead of showing Andersen���s product. Each time I asked to see a Renewal by Andersen window sample or about how they���re made, or what styles they provide, the rep kept talking about the problems caused by competitor windows. After 3 hours of my unanswered questions about Renewal by Andersen windows and requesting the price for us, my husband asked why was this taking so long and the rep said I talked too much with my questions! ��� I offered to have the rep measure our windows to be replaced so that he may give us an estimate. Instead, the rep kept talking about how we needed to know that they���re much better than any competitor, instead of showing us Andersen���s product. ��� The rep spent too much time showing me photos of failing competitor windows and describing why they failed. ��� After 4 hours, the rep finally showed me a small partial sample section of a Renewal by Andersen window and I finally could see how it was well made. ��� Each time I asked for an estimate the rep said, ���We���re twice as much as our competitors.��� When I asked again after he spent more time, without giving a figure he said, ���I already told you we���re twice as much as our competitors!��� When he finally showed us prices for our estimate, he wasted time showing us 2 prices without discount and spent time talking about them until finally showing the price that actually applied to us. Andersen's price is actually 4 times as much as the estimates we received from other window install companies, but the window quality is what made our decision.
    - LYDIA T.
  • A
    Best-Rate Repair & Termite Company
    Lucky and Danny were wonderful to work with. In spite of weather and other delays caused by related jobs, the work was done promptly and efficiently. The guys went above and beyond to address problems caused by the stucco subcontractor, and I am more than happy with the quality of work. Lucky even came out on Memorial Day to finish up some touch-up painting and detail work. This was just one part of a big project, and my "punch list" of items for the Best Rate guys was only 4 minor touch-up items long.
    - Nancy H.
  • A
    US Window & Door
    I have 9 Milgard windows that were installed 20 years ago by another large local window installer hired by the previous home owner. One of the windows needed to be replaced as it had badly warped and was fogged up. I called the original installers to come give me an estimate to replace the window. This is a 3' X 9' dual sliding window. When their estimator removed the trim, it immediately became obvious that this was a very bad installation. The window was at least one inch too small in both directions for the window frame, and poorly sealed, letting moisture and air into the house and surrounding wood work. Since I was not the original purchaser, that company would not cover the workmanship or the window. I have long suspected that none of the windows were properly installed. However, that company took 3 weeks to give me a quote of $1470 to replace the window. I then called US Window & Door. I told them that I had some unique concerns about the window jam due to this bad install. So, they didn't just send an estimator out to look at the situation, they sent Martin Whitmore, the owner of US Window, to assess the situation. Martin calmed my worries and quoted me $800 installed, for the exact same window (same brand, model and style) that the other company wanted $1470. That is nearly $700 dollars less. The installers were great! Friendly, neat, fast and expert in the install. I watched them and the head installer explained every step as they went along. The new window is a tight, snug fit. A week later, Martin came back out to check the work himself. Perfect install, perfect finish, perfect price and perfectly happy. Thank you, US Window and Door.
    - Kirk W.
  • A
    Dreamstyle Remodeling of San Diego
    The windows are a beautiful addition to our home. Installers Carlos, Dale, and Phil showed up on time and worked hard until the job was done. They were professional and kept me informed of what was going on. A+
    - david b.
  • A
    Approved Contractor Inc.
    Approved Contractors did a great job from start to finish! Each person I had in my home, or spoke with on the phone was professional, responsive, and I felt their price was fair. The installation was smooth and they were careful to clean up as they worked. They made sure I was happy with the work before they left. Highly recommended!
    - Jennifer Z.
  • A
    Coughlin Windows & Doors Inc
    Mike, who came for the estimate, was a nice guy, no pressure. The installers, Steve and Andrew, were very professional. They came promptly at 8 AM, started to work and completed the job by the end of the day. They cleaned up afterwards so no mess.
    - Chris E.
  • A
    Tibi Home Design INC.
    Our project with Tibi home design was to extend and upgrade the kitchen and powder room. Our experience with them was very good from the early stages of the planning all the way to completion of it. The communication between us to the supervisor and the office staff was perfect while they always gave attention to any detail and issue that came up in order to deliver our remodeling in no less than ���perfect���. We always felt that all they want to do is��� To make sure that we are happy and pleased. The work was completed in a very professionally way and Amit, Natalie and the crew were involved in our remodeling project on a daily basis and they made sure that it will be completed on time and within budget. The work was finished beautifully and we love each aspect of it. We highly recommend them and hope to hire them again in the near future for additional remodeling projects.
    - Marian S.
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Window Replacement Installers in Escondido

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