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Landscaping reviews in Escondido

  • A
    Awesome! From the first phone call, Sutton shows they care. The owner of the company comes out to bid the project. The workers are polite, professional, and tidy up after themselves. They did a great job (April 2018). In fact, I'm having a tree removed (Nov 2018), and another trimmed, and I'm having them back to do the work. From the office people to the workers, top notch. I won't go anywhere else for my tree work.
    - Lisa S.
  • A
    We hired A Passion for Landscaping to redo both our front and back yards. We didn’t really have a concept for what we wanted but knew we wanted it to be water wise. They crew cleaned out our over grown bank, cut down/trimmed trees. They then planted rows of water wise plants on the bank and installed water wise irrigation. They cleaned out our front yard in just a few hours. My husband and I would spend a couple hours cleaning it several times a week and make no progress! Pedro designed a beautiful new, water wise yard for us. Onto the back yard. We knew we wanted a small area of grass for our dogs so that is what we have. The remaining area we put down Decomposed Granite. Again, the entire yard was redone with new irrigation which is wonderful. I have never seen people work so hard as they did on our yard. We are thrilled with our new yard and very happy with the low maintenance of it. We will hire them again when we are ready to do the other side of our yard.
    - Carrie R.
  • A
    Had the team at Install It Direct replace my front grass starting with Emily providing me an estimate and throughout the whole project everyone was professional and did a great job. Including going above what they needed to when we found a water leak not related to their work they helped me get it fixed on a Saturday prior to me going out of town.
    - Dave T.
  • F
    Contractor failed to complete the project per the design, and delivered substandard results in almost every aspect of the project. The quality of workmanship was deficient throughout the project. The delays in scheduling and execution unnecessarily prolonged the project and subjected us to considerable inconveniences. Lack of attention to detail and planning in ordering supplies and materials also contributed to these delays. We feel we have been cheated and significantly overcharged for a job for which the contractor paid a minimal amount of attention, rushed to complete near the end, and left our front yard in a state worse than when we started. Whenever we raised a concern, it was either brushed off, ignored, dismissed, denied or met with an offer to improve the situation in exchange for more money. Contractor's constant efforts to charge more for what we contracted eventually wore us down to stop raising concerns and settle for inferior workmanship. Contractor's unethical business practices included upselling at every opportunity, hinting that addressing a concern would trigger a $150 change fee clause, or state that a feature was “not within budget.” Contractor's lopsided payment schedule, designed completely in his favor, gave us no leverage to ensure job satisfaction with a final payment of only $1000 (4% of the total job). The ultimate indicator of the quality of the overall job is that we have received zero compliments since completion. The most prevalent question we get is to ask who did the job, so they can make sure they steer clear of your company for any future jobs. Our goal in working with this contractor was to improve our property. The end result has been to degrade it. Quality: Design – the initial design, for which we paid $1,000.00, left some items as TBD, to include the plant selection. There was no discussion of providing stabilized decomposed granite (DG) or any mention of compacting it. The presence of unstabilized or uncompacted DG, particularly near the sloping areas around drains or adjacent to walkways and driveways will certainly result in significant DG erosion after rainfall events. Contractor did not discuss leaving large areas out of the plan for decomposed granite, like the area between the garage and the left side of the entry walk. This is a significant misrepresentation of the design. Lighting – No lighting was installed on the left side of the garage due to failure to adequately consider it in the initial design. The fact that there was not an outlet on the left side of the garage caused the contractor to concentrate all the lighting on the right side of the garage, leaving the left side in darkness and the overall front yard lighting in an awkward imbalance. Resources: Failed to properly estimate (or deliver) the required amount of materials to complete the job. The contract called for approx. 7 yards of decomposed granite. Contractor measured the yard twice, yet the amount of decomposed granite covering most areas of the new design are less than one half inch deep. On the left side of the driveway, only a trivial attempt was made to cover the weedblock with DG, with many visible bare spots resulting from a lack of DG. Another contractor who came to review the work stated it would be amazing if there were more than 4 yards of DG at this site. Installation: - Laying of irrigation pipes – no trench was dug for the main irrigation supply lines and most of the irrigation lines are visible throughout the yard. - Drain installation: as noted above, the DG around the sloping areas around the drains is not stabilized or compacted, which will lead to significant DG erosion and drain blockage after rainfall. One drain in the area between the garage and left of the entryway was installed with a flat drain atop a pipe that extended 2-3 inches above the surface. This was corrected after an unrelated flooding incident (a valve failed to shutoff, flooding the area); however this is another illustration of faulty installation practices. - Water Feature – Although the contract called for a 660 gallon-per-hour (gph) pump, Contractor initially delivered a 190 gph pump. When we mentioned the underwhelming effect of the pump to one of the workers, he suggested we go out and buy a bigger pump. When we mentioned this to the Contractor, he stated that he had contacted the manufacturer and could offer us an “upgraded” pump. After this development, we checked the existing pump to discover that the installed pump was 190 gph vice the contracted 660 gph. When asked why he installed a 190 gph pump, he claimed that he didn’t know that was the size of the pump installed. A 660 gph pump was installed on 8/20. For a price of $2400, the only word we can use to describe this water feature is “underwhelming.” I asked a local supplier for a quote with the same specs you mentioned in the contract (but did not ask about the pump capacity). They came back with a quote for a 30’x30’ basin, 24’ basalt column, drilling, and 950 gph pump for $1300. Contractor charged $2400. With less than 2 hrs to install, we figure the contractor overcharged us by $1000. - Plants: Shorted 6 plants out of 23 x 5 gal and 82 x 1 gallon plant budget. Many of the plants recommended by contractor have either been eaten by wildlife or died. We relied on his professional opinion for proper recommendations and advice for the type of plants selected. - Leaks o Leak #1 – workers walked off the job on a Friday during the course of irrigation system installation with an open circuit, resulting in the front yard flooding for several hours until a passing neighbor alerted us. I shut off the irrigation at the street. Despite emailing the contractor and texting him, we got no response until, without notice, he sent a worker to respond 24 hrs later. o Leak #2. Near job completion, we informed contractor there was another leak to the right side of the entryway. he noted the leak during the punch list installation, but instead of classifying it as a leak, he said it was “runoff”. After we persisted in the complaint that there was a leak, he dispatched a crew to investigate it. While they responded to an unrelated issue with a valve that failed to shutoff and repositioned an improperly installed drain on the left side of the entryway, they left without repairing the leak on the right side of the entryway. He still insisted that the leak we reported was due to the flooding on the left side of the entryway. With his refusal to heed to our complaint, we hired another contractor to repair the leak on the right side of the entryway. o Leak#3. Another new leak appeared in the front yard area shortly after completion. I chose to have it repaired by another contractor as I no longer trusted his company to properly perform the work. o Irrigation system wiring issues: All irrigation circuits and the controller were working fine before work commenced. When the contractor's crew started work on the system, problems soon followed. The contractor pointed out that the controller had a blown fuse, and we ultimately replaced the controller and three solenoids. In an example of price gouging, the contractor offered to replace the controller for $840. I replaced the controller for $80 with an $80 rebate. In another instance, the contractor replaced a solenoid for free, a service which he claimed was a $100 value. The solenoids retail for $8.99 at Home Depot. Ultimately, he finally admitted that the wiring in circuit #8 had been mis-wired after I repeatedly suggested to him that the cause of solenoid failures and the controller’s blown fuse could be due to faulty wiring. o Failure to properly install new landscaping on left side of driveway: As the project dragged on beyond the promised 4 weeks, contractor made the most miniscule attempt to treat the surface on the left side of the driveway. The area was barely scraped at all. Contractor failed to scrape the area where the PortaPotty had been placed. The amount of DG applied was just a thin veneer, leaving many bare spots above the weedblock. My wife specifically told him that she wanted everything removed from the area near the backyard wall (as reflected in the design), yet he chose to leave the existing plants and soil. The area was left untidy, with a piece of wood and plastic left in the bed near the backyard wall. o Planting – Contractor installed a beautiful white chipped rock surface to a few of the beds, only to ruin it by digging it up to plant the plants. It would have made far more sense to wait to install the chipped rock after planting. Cleanliness – Your workers frequently left cigarette butts in the newly installed DG and on the street curb. Scheduling: Contractor bragged to my wife that he had work scheduled out for the next 3 months. This was exceptionally apparent by the fact that we usually had workers on site only 2 days a week, with only very sporadic notices about when they would be on site, if at all. The project dragged on despite my raising concerns about his resource loading within the first two weeks of the project. The net effect of his bragging was really that my project was just not that important to him in the bigger scheme of things. I would never trust another job to this contractor and he left us completely dissatisfied with his work.
    - RICHARD B.
  • A
    This project went in 2 phases: 1st phase was yard preparation and establishing a concrete pathway. The 2nd phase was to design a desertscape and execute. Humberto "Beto" Martinez took time to discuss and understand the yard's needs. He worked with me and my budget. Even with a budget, Beto came up with a very reasonable quote. During the whole process, Beto stopped to answer any questions we had and was interested in sharing his knowledge with us. This helped us make more sound decisions. Beto exceeded our expectations when he cleaned out the top soils of the project area creating a sieve to separate the soil from old grass and weed roots beneath. He shared plant material that were to have been thrown away which he knew I wouldn't mind rescuing. Our side yard project was done within 3 weeks as he had promised. He had a team to assist and would show up even if alone to move forward. Beto has very good work ethics. I highly recommend him to anyone looking to have yard work done. He is also very knowledgeable with irrigation, drains, etc.
    - Chary P.
  • A
    This is a local independently-owned company comprised of hard-working, honest landscapers. I would hire them above any company with fancy advertising! Pedro, owner of A Passion For Gardening, was very patient and accommodating with our needs and any changes requested. His philosophy is to make the customer happy, doing what they want instead of what he wants. He and his crew are extremely hard workers, prompt and respectful of our property. Pedro is very knowledgeable and was happy to share his wisdom with us in order to make the best decisions. I believe he was more than fair with the pricing and made suggestions that would save us money. I would hire them above any company with fancy advertising!
    - Kimberley C.
  • A
    North County Pavers did an amazing job ! They completed the driveway and entire back yard as scheduled. Ronnie , Pomeyo and the team followed the project from start to finish. They were professional and were always on time as scheduled. Ronnie maintained great communication with us and we just couldn't be happier with the results. I highly recommend them and if there is any additional paving needed in the future, I will be calling them back.
    - maggie B.
  • A
    Dale and his assistant Reynaldo showed up on time, dug up the flooding line and expeditiously replaced the ruptured line. We also realized roots from a nearby tree were causing the problem and more water lines were in danger. At my request they took down the tree and dug up the trunk. The whole job took about 2 hours and their compensation was very reasonable. They are now my "go to" guys for any job like this in the future. Very professional and dependable.
    - Tim C.
  • B
    It took a couple of calls and texts to get everything set up but once they showed up, they set to with a will and had everything cleaned up within the allotted 8 hours we had purchased. We will use them again.
    - Rebecca R.
  • A
    I was searching for an affordable landscaping service when I came Upon this company. I couldn't have been more pleased. The pavers that they installed were perfect and made my yard look beautiful. They did a great job weeding my yard and they made sure everything was perfect. The workers were really friendly and professional. I will definetly hire them again.
    - Rubi C.
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Landscaping Companies in Escondido

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