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Flooring reviews in Encinitas

  • A
    When first seeking an estimate, we were impressed with their punctuality and helpfulness in determining what we needed to do. Similarly, the crew was punctual, efficient, easy to work with, and expert in their work. All in all a great experience.
    - L R.
  • A
    DM Building Inc
    The work completed was of the highest quality. Danny, the owner of DM Building, is a fair and honest business owner, and very responsive. He has a very skilled group of people and they did a great job from start to finish. Our foreman, Scott, who treated the project like it was his own home, provided excellent guidance and help throughout the remodel. The attention to detail was impressive and suggestions were made along the way which made the house even better. Most of the workers are employees which helps in scheduling work. We did work with some contractors recommended and managed by DM Building for kitchen and laundry cabinets, as well as tiling and flooring--and they were professional and did excellent work. In my case, I had never done a remodel and my husband was the main contact in initiating the work. Unfortunately, he died when we were in the middle of the rebuild. Danny, Scott and his crew were very supportive and helped me through the remodel, over and above my expectations, accommodating additional changes and working with me to get everything completed. The house is beautiful.
    - Marie A.
  • B
    Remodel Works Bath & Kitchen
    We went with Remodel Works based on the strength of previous reviews and the attention to detail we saw from the designer. Much of this job went quite well. The designer (Yvette) was clearly knowledgeable and did a great job helping us choose everything needed to help carry out our vision for remodeling the bathrooms. The project manager, Paul, was personable, easy to talk to, knowledgeable, and unflappable (in the face of dust setting off our loud smoke detector on the first day of the job, Paul remained calm while trying to sort out how to turn to the alarm off). By the end of the job, we were quite pleased with the final product, which we continue to enjoy months later. However, our overall ratings were diminished because of numerous red flags along the way. Based on what we heard, it appears that Remodel Works was either under new management, or the current management was not making quality a high priority. More than once, contract workers would show up only to discover that materials they needed had not yet been delivered. This appeared to be directly related to expect too few people to cover too many jobs. At a couple of stages of the project, people discovered belatedly that the wrong materials had been ordered. More than one of the crew told us that these shortcomings had not occurred often in the past, but were now frequent. Various stages of work would repeatedly be delayed at the last minute as it would suddenly be discovered that someone could not work on a particular day. When it was discovered in a couple of cases that the wrong item had been ordered, it took a couple of months for the replacement to arrive, only to discover that it was also the wrong item. As a result of all of this, a project that was projected with a clear, detailed timeline to be finished in 4-1/2 months (including buffers for things slipping between the cracks), finally ended only after 9 months. In parallel, throughout the project, it seemed that miscommunications from bookkeeping on pending payments were routine. This isn't to say that none of those who worked on our home were professional. At least two come to mind (Javier and Drew), both of whom were excellent. However, the overall result was not one that inspired confidence.
    - L R.
  • A
    Freedom Renovation Inc
    Freedom Renovation was fantastic!! From the first call to the last my project manager Allen was the most punctual and responsive contractor I have ever worked with. The entire process was very easy and straight forward. I was updated weekly or daily on the progress while I was at work. Their team always kept the work area clean and even put up dust barriers before they started. The quality of the work they performed was amazing to say the least. I have already recommended them to all of my friends and family.
    - Patricia M.
  • A
    Remodel Works Bath & Kitchen
    I did a major master bathroom remodel, and wanted someone to take me through from start to finish, since I have no expertise of my own. Aleigh was wonderful at drawing up the plans, and helping me choose everything at their showroom, based on my budget. Once I was on their calendar, I was told there would be no interruptions in the work, after it began. This was absolutely true, thanks to Brett who was the perfect project manager. I was given a detailed itinerary and they stuck to it. Brett was always monitoring the work and answered any questions I had immediately, always with a smile on his face. Aleigh was also available to help with questions that came up. The workers always showed up on time and everything was kept extremely clean. I would say Aleigh and Brett were a dream team, as they anticipated every need, and there were no budget overrides, no surprises. I would definitely recommend this company, especially if you need a little hand-holding. I don't feel that I could have done much better price-wise, even if I had done all the leg work myself, and the results were absolutely beautiful. I'm spending the rest of the summer enjoying my gorgeous new bathroom.
    - Chantal H.
  • A
    AA Prestige Stone Inc
    Alex was great. Our shower came out the best of all the projects and we were very pleased with the work. He was recommended by ProSource and we couldn't have been happier. There were a couple of minor touches we wanted addressed at the end and Alex took care of it - no problem. Price was very affordable.
    - Matthew W.
  • A
    Superior Floor Designs
    Everyone involved was very professional, helpful and responsive. The installer (Henry) and his crew encountered very uneven sub-flooring which required additional time to level but they worked overtime in order to meet the agreed-to finish date. The installers cleaned as they went and kept dust to a minimum. They even helped us discard some furniture we no longer wanted which was not part of their responsibility. The sales person (Leslie) was very knowledgeable and helpful in making a product selection. Our elderly mother was making the selection and due to an illness could not spend much time searching through samples. Leslie pulled samples based on our input and had everything ready to show which made the selection process go very quickly and efficiently. We have used Superior Floor Designs before and will use them the next time we have a need. They have always done an excellent job for us on two homes.
    - William G.
  • A
    Flood Doctor Restoration & Construction
    Nathan was amazing. The work was done promptly and professionally. He kept me informed at every step of the process, dealt with insurance adjustors, answered questions, and double checked everything. He has an eagle eye for detail and made sure all the finishing touches were just right. He has continued to be of enormous help as a resource on other house-related questions, even after his contract is completed. I can't say enough positive about him. We feel very grateful to have found him on Angie's List when we were in crisis.
    - Lisa S.
  • F
    This is a company that completely scams it's customers. Having read these reviews, I thought only the disgruntled people write these...I was WRONG! Our floors were installed and beautiful by the middle of May. Our contractor did a beautiful job. While we were out of town for three days in mid-July, the floors buckled. There was a two to three inch peak in the middle. My contractor came right over and contacted Old Masters. A claim person came over the next day and proclaimed after many readings that our home was dry. He called a second person, John Hunt, to come and inspect. John Hunt entered out 75 degree air-conditioned home claiming that it was hot and humid, it was causing him to sweat. Unreal, since our house has a thermostat that tells the temperature and humidity. It was 49 percent humidity. He called another claim person, who wrote the final report, using all of the information from John Hunt. Needless to say, our claim was denied. We are trying to salvage over $10,000 of flooring. Later, we found out in the report the Garrison and Old Masters relinquish responsibility once the contractor takes the wood. These people are out for their own profit and will NOT honor any warranty. After saving for many years to have something beautiful, I have been denied. DON'T use this company.
    - Shauna W.
  • A
    Remodel Works Bath & Kitchen
    The remodeling and design went very well. Designer, John DeLuca, took the time to make sure that we got the look and feel that we wanted. Project manager, Jeff Aldridge, set up work schedule that worked out very efficiently for us. He stopped by everyday to check on the progress and answer questions we might have about the project. The technician, Ashley Kruckenberg, was prompt and reliable. He made us feel comfortable in any of the work that he was doing.
    - Ron F.
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Flooring Installers in Encinitas

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