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Transmission Service reviews in Elk Grove

Real People ~ Real Reviews ~ Real Results

  • Our 1994 Ford F-150 pick-up truck would not start and would not pick up speed over 50mph. Elk Grove Ford replaced the starter and said needed a new transmission. The truck has its original transmission so we thought sure it could use a new transmission but with a whopping 4K for a new one I decided to shop around for a better deal. When I came across Transmissions Only, the owner (I'm sorry I forgot her name and she was so sweet and helpful) said they would take a look at the transmission and assured me we may not need a new one. When we brought the truck and they did a diagnostic, they said there was a problem with something else (some kind of code came up) so we took it to Harold Ford and showed them Transmissions Only diagnostic findings. I'm happy to say we paid under $1K and are happy with the results!
    - Nadia C.
  • It’s a small business but he is very honest and very reasonable. He saved me lots of cash. He knows what he’s doing and as a matter of fact, he went above and beyond and actually repaired the front panel on the driver’s side and he didn’t charge me for that. He sent me down the road with a better looking man. His pricing is very reasonable.
    - William B.
  • Very happy with the service and repairs. Although I had 175,000 miles on it my car was in great shape and I did not want to replace it.  Honda Dealer quoted me 4500.00 - 5000.00 to repair and encouraged me to replace the vehicle.  I looked at reviews on Capital Transmission and they were all very positive so i called them.   They told me it would not exceed 2800.00 and gave a 3 year 50,000 guarentee on their work which was better than others I looked into.  It is now 3 months later and I still very happy with the repairs.  They were very friendly and reassuring, making sure I bring the car back for regular (free) check ups.  Great job! 
    - Stacy M.
  • I arrived at the "express service" lane and proceeded to the counter. I then waited 20 minutes to be spoken to while the one person at the express counter continued to work with the person in front of me. After which, a second individual came and took my vehicle information for the oil change. I have done many oil changes at this location for my car, and it has always been timely until the installation of the "express" lane. After waiting an additional hour to have my vehicle's oil changed. I was informed that there was additional services that needed to be done on my car. The list of services include; New battery ($170), Differential oil change ($160), Brake fluid change ($160) (Dirty), Coolant Flush ($129) (failing), front strut boots torn ($700), Steering boots torn ($700).

    I was told that my battery was running low, and since may car is a 2006 and has never had a battery replacement I took it under advisement. I declined all services.

    Please keep in mind that I'm now a full time telecommuter, I drive approximately 6K annually, and my car is garaged full time so your mileage may vary.

    I then took it upon myself to investigate the car further while I alloted my budget for these repairs.

    I did replace the differential oil myself for $35 and $12 in special tools. SAVED: $110

    Battery: My vehicle has a diagnostics setting that shows me live how the battery is doing when idleing and when the ignition is off. I saw that when the car is off, the battery changed between 12volts and 11.9 volts, and when the engine was on, it changed between 14.3volts and 13.9 volts depending on how many accessories were on. This is normal. Saved: $170

    I then checked the strut towers and confirmed my suspicion, there was nothing wrong with the strut boots or the steering boots. Everything was intact and clean. Saved $1400

    Brake Fluid: Granted, my vehicle is officially six years old and near 70K miles. With that said, I fully intend to have my brakes flushed by a service shop I have confidence in. You may do some reading here: http://www.trustmymechanic.com/brake_fluid_change.htm and here: http://www.trustmymechanic.com/brake_fluid_pics.html 

    Radiator Fluid: Again, my vehicle is six years old, the fluid is rated for 50K miles. With that said you would imaging that flushing the radiator is a good idea right? It turns out you can easily do this yourself or have a trusted mechanic drain and refill your radiator with new fluid. There are tons of details on the internet but this one is a must read:  http://www.trustmymechanic.com/htmlmessage12.html SAVED: $60 by doing it myself. Just be certain to get test strips at your local auto parts store to test your fluid yourself. It may make more sense for you to have your auto shop do it but it does make one pause and think.

    Front suspension boots and steering boots: Not worn! On top of that, having a torn boot is not going to be the end of your ride, it is important to know that the boot is designed to keep dirt and debris away from the internal mechanisms of your vehicle's part (in this case the Strut and the steering). When do you replace a boot? 1) When the strut is starting to fail and your ride has gone from pleasantly smooth to harsh or bouncy 2) When it is financially viable to do so and 3) When you find a trustworthy mechanic that isn't trying to bilk you out of your hard earned money.

    How would I know if my suspension is worn? Is your ride pleasant and smooth or spongy and bumpy and rough? Remember that this is something that you'll need a second opinion on,since we normally cannot tell as we drive the vehicle daily.

    It really turns my stomach to see what has happened of my beloved dealership, but I see that it is time to find a new mechanic or become a greasemonkey again. I hope that it was a fluke experience. But I just don't know, and with that said; I thought you should know.
    - Robert C.
  • We received excellent service from them. The van was finished in 4 days and the Accord only took one day. They were very thorough and informative. They kept us aware of the progress and the procedure. They were very professional and did quality work.
    - MEG B.
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    - Sally J.
  • We have used them before and everything goes well. They go above and beyond to find hard-to-get parts. They are great troubleshooters.
    - Keith and Gina M.
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Transmission Shops in Elk Grove

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