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Find Top-Rated Elk Grove Gutter Cleaners

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Gutter Cleaning reviews in Elk Grove

  • A
    I decided to do the package gutter and window cleaning deal. Technician Woodley arrived promptly and worked a 12 hour day. Courteous and respectful, this young US Army vet worked his butt off. I had no problem trusting him alone in my house. In fact, I told him to lock up when he was done. When I came back at 7 PM, he was still there working away. I am a school counselor and it is rare to find this strong work ethic and honesty in youth nowadays. Since it was late, I think he overlooked a few screens that weren't fitted securely into the grooves. His manager, Brian, called me back personally and insisted they rectify the problem. Their communication, customer service, and pride in workmanship is superb. I would highly recommend them to a close friend or family member. A+++
    - Susan K.
  • A
    Very well. I purchased an Angie's List deal to clean the gutters which were packed full of granules loosened from the roofing material, dirt and leaves, all of which made a substance like thick sludge. The rain water was running over the gutter tops rather than through the downspout and it was also beginning to look like I had a roof garden! Kelly took pictures before and after and it was clean as a whistle. He scheduled me quickly, arrived on time, and is a polite, friendly and professional young man. I would definitely use Sierra Vista again.
    - CAROL V.
  • B
    That went fine. It got rescheduled 2 or 3 times. Then when the individual did come, it was getting late, and before he finished the job it was dark. Which is really kind of scary to be on a rood without adequate light to do the job, but he did it, and I haven't had any problems. Everything went fine once the work was started, with the caveat that is really was unwise to be on the roof at that hour because of the liability both for the employer and myself as the property owner. That would be the only thing that I would mark them down for. I would give them a B overall because of the rescheduling. There was at least 3 reschedules. It definitely was not punctual. They did do the job when they got here. I have no fault with the work that was done, it was just that it put myself and the employer at a unreasonable risk. That is where we run into problems, because there were issues with responsiveness. I agreed each time they rescheduled.
    - Donna S.
  • A
    Excellent--I would definitely hire them again. They were very professional. They were to come at 8:00 AM; however, this particular morning, there was ice on the roof. The technician called to see if he could come at 9:00 to give the ice additional time to thaw. He was very, very punctual. He reassured me that he would do an excellent job--which he did. In the end, he told me exactly what he found and asked me if his work met my expectations and if their was anything else that I wanted done in cleaning the gutters. I, of course, said "no" and thanked him for his service. The cost was $250.
    - Nancy W.
  • D
    It never happened. This was an Angie's List Big Deal that I purchased on November 11, 2016, and I requested and received a refund. The business owner was great about contacting me and setting up a day and time and giving me the contact info for the guy who would do the actual cleaning. Everything was terrific at this point. On the morning of the service date, I called the guy who was coming about 30 minutes before the appointment time (which was for 11:00 am) to make sure that he had the correct address, and he told me that he was having car (actually tire) trouble and would be late. He couldn't tell me when he would arrive, but he assured me that he would get there that day and would even work in the dark if necessary, to which I chuckled (thought he was being jokingly earnest) and said that working in the dark wouldn't be possible. However, his delay due to car tire trouble was understandable, and I could be flexible and have him come later; he agreed to keep me apprised of when he was coming so that I could do errands if needed. After not hearing from him, at about 2:00 pm I called, and he said that he was on his way (on the freeway) and would be there in about 40 minutes. I told him that was fine but also said that it couldn't be too much later as it gets dark early. He didn't arrive. A little after 4:00 I called and left a message saying that I needed to leave my house to go somewhere and that it would also be too late because it would soon be dark. He called me back a few minutes later, while I was out to say, that he was in my area, but he couldn't tell me where. I again said that it was getting dark and we then lost the connection. Later that evening, I saw that he had sent a text message around 5:30 pm, saying that he was right around the corner form my house and could come and clean the gutters. Even if I had been home, it had been dark long before 5:30, and there was no way, I would have allowed somebody to work on my gutters in the dark; not only is it dangerous, I don't believe that you can do a good job in the dark. During this day, I tried several times to reach the guy who would do the work, and in almost every case, it went straight to voicemail. I contacted the owner by phone and email and could not reach him. I was able to get the owner on another day to see about rescheduling but called him right when he was in the middle of some work; however, he promised to call me back that day. He never called. I then contacted Angie's list and requested a refund. Things sometimes happen to the people who are coming to do work for you, and when we can, we should be understanding and flexible. However, this became a situation with bad communication, and frankly some outright misrepresentation on when the person was going to arrive. The failure of the owner to make things right added to my disappointment.
    - Vanessa B.
  • A
    Job well done. Walkways cleared after roof work. Worker was 1/2 hr late, which is why there is a "B" rating. Good thing was that they were able to schedule us within a week during the holidays, as they had someone available that was on their college break. Job took about 4 hrs.
    - Sheryl A.
  • A
    Job well done. Walkways were cleared after the roof/gutters were cleaned. Worker was 1/2 hr late, which is the reason for the "B" on punctuality. We were happy to get an appointment during the holidays, since there was someone available when they were on college break.
    - Sheryl A.
  • A
    It can be hard to find a roofer that will respond to your call and come out to look at your roof. It's even harder to find a roofer that is competent with tile roof repairs. Prior to hiring ACS Roofing I had other roofers come to the house and try to repair an area where a major leak was. None had succeeded. ACS Roofing exceeded my expectations with their professionalism and how thorough they were with identifying the problem and completing the roof repairs. The area causing the major leak needed extensive repairs and ACS Roofing was upfront about what needed to be done, how long it was going to take for the repairs, and how much it was going to cost. I was also provided with a report of other problem areas on the roof and what needed to be fixed. The team was very professional the entire time. I was always contacted from them in a timely manner, from my initial call for an inspection to the final contact of the completed roof repairs. All my questions were answered in person, on the phone, or via email. They showed up when they were suppose to be at the house and let me know if there were any delays and why. All the trash was either cleaned up at the end of the day or put into a small pile away from where anyone would walk or drive. There have been multiple storms since the repairs have been completed and I am happy to say that there are no more leaks. I am completely satisfied with the work ACS Roofing has done and would recommend them to anyone needing help with their roof, especially tile roofs.
    - Pamela S.
  • A
    Over the top FANTASTIC! I just had my gutters cleaned. I had no idea just how clogged up they were, but Johnny got the job done. The work probably took twice as long as what they originally anticipated but did not charge any extra. My gutters are like new again! Fantastic work Johnny! I really appreciate the communication too. They send text confirmation for your appointment, and even send another text when they are on their way. Friendly, professional, honest, clean, on time, budget friendly, are just a few things of what can I say about Master's. I will definitely call them in the spring for window cleaning, and power washing, etc. I highly recommend Master's for anyone that wants the job done right, the first time. I actually feel I got more than what I paid for. How often does that happen these days!
    - Carla S.
  • A

    I paid for the add directly on angies list.  They responded right away with a couple options of times available.  He was prompt on the day provided and did work efficiently.  He advised me of replacing one of the gutters because of rust.  I appreciated that information.


    - Diane R.
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Gutter Cleaners in Elk Grove

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