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Dog Grooming reviews in El Toro

  • A
    Dog Gone Clean
    He is very, very good at interacting with my pet.  His name is Ryan and he is very good at dealing with my extremely timid and disturbed dog.  He comes about every other month.  He's got me on a calendar and he'll text me an alert and ask me when we're ready.  He usually knows when we're ready more than I do.  He's very good with my dog.  He does a fantastic job grooming the dog & very good recommendations for keeping her clean and keeping her teeth clean.  He even gives advice on behavior which is good.  Also, it's just really about convenience.  He'll text me reminders and he will schedule around my availability and it's just so easy not having to load the dog up in the car and take her to a place.  It's just convenient, he's responsive, and the quality of their work is really, really good.
    - Randy K.
  • D
    John Paul PetSalon
    This review concerns the Lake Forest location of this company. I have been using them about a year with excellent results. Today, I took my dogs in at 9 am. When I didn't hear from them by 1:30, I had to go to another appointment. I checked my phone around 3 pm and discovered that I had missed their call at about the same time, 1:30. I arrived around 3:30 to pick up my dogs. The man at the front desk immediately began chastising me for being so late to pick them up. He said that they charge a $15 fee when owners don't come immediately to pick up their dogs. He said that they had called me at 12:30, which according to my phone was not accurate. He continued to berate me as I paid. In my own defense, I said that I had no idea they had this kind of policy, and that I had never gone to a groomer with such a policy. Instead of bringing my dogs out front as the groomers always do, he handed me the leashes and made me walk to the back where they have little pens for the dogs, and retrieve them myself. Why would a business person treat a customer like this? As I left, I said that I wouldn't be back, and all that got me was more verbal tongue-lashing. Don't use this groomer. Even though they do high-quality dog grooming, the undisclosed policies and lack of courtesy far outweigh the good. (By the way, in the end, he did not charge me the extra $15 for being "late" to pick up my dogs.)
    - CONNIE M.
  • A
    VCA Saddleback Animal Hospital
    We have had to go in there a few times for emergencies and they were very accommodating. They are very nice. I don���t think there is anyone who is unhappy with them. Their prices are expensive but they are fair. I just like the way they do business and they are really good.
    - BARBARA H.
  • A
    PETSMART
    They bathed her and clipped her toe nails, it was basic grooming. She's a big dog. They love animals and they show it. They are sweet to the animal and treat them lovingly and not like a job.
    - Lucy C.
  • A
    Metro Mutts Mobile Dog Grooming
    unknown
    - Jennifer K.
  • A
    The Barker Shoppe
    I'm sorry I don't remember the cost. They were very good there, very nice and the dogs were groomed nicely.
    - Ann C.
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Dog Groomers in El Toro

Companies below are listed in alphabetical order.

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