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Air Duct Cleaning reviews in El Toro

  • F
    quality heating & air conditioning
    BUYER BEWARE: Horrible company. Do not use this company. Owner, George refuses to repair damage caused by his technician while exiting my attic. Quality Heating & Air Conditioning was sent out my home warranty company, Fidelity Home Warranty to repair my duct system yesterday. The technician showed me the areas where the duct system was leaking and sealed the repairs. Then, as I was holding the ladder while he exited the attic, I saw him knock off a piece of drywall mud at the edge of the attic opening. He apologized and said he would report it to the office. I took pictures of the damaged ceiling and the piece of drywall he knocked off while it was on the ladder right after he knocked it off. I called the office that day and the next day, but nobody returned my call. Finally, I called the warranty company to see if they could help me get the ceiling fixed since the Quality Heating & Air Conditioning wasn't returning my calls. Fidelity called and was able to get, George, the owner of the company to return my call. George proceeded to deny responsibility for his technician's damage to my home insisting that his technician said that I had caused the damage. Outrageous! Neither George doesn't care about his clients or their homes and has no integrity. Use another company....any other company as this one will damage your home, then refuse to repair the damage.
    - Paul B.
  • A
    Air Duct Professionals
    Purchased a Big Deal for duct cleaning. Communication with them was immediate, even when having to reschedule service for another date. They arrived on time and started work immediately. They made a mess while cleaning (just part of their process) but cleaned up everything after so there was no trace of it. The tech even showed me how much dust and lint was removed when he was finished. That was gross/amazing. One thing I will point out is that the tech told me when he arrived that the deal was only for 8 ducts and returns. I had 9 so had to pay an additional $25. I don't mind the extra cost, but I know I read the Deal specifics and there was no mention of a limit or additional cost.
    - Kevin S.
  • A
    Air Duct Professionals
    My heating and air conditioning are working effectively, without kicking up my allergies. My dryer is working great again, I thought I was going to need a new appliance, but it was in need of cleaning out lint build-up.
    - Susan L.
  • A
    Attic Guys
    The Attic Guys were very responsive and professional from start to finish.  Came out quickly to provide an estimate.  The technicians for both installing the insulation and new ducts were very pleasant, professional, thorough, were on time (even early), kept everything organized and cleaned up.  My husband who was a contractor, inspected their work after and was very pleased with the work they performed.  They also recommended a remediation company to remove old asbestos covered ducts.
    We have a single story home - 900 square feet of attic insulation installed and 8 airducts replaced - works beautifully!.
    I would use their service again and highly recommend them.

    - Natalie m.
  • F
    Eco Green
    The Technician showed up, grabbed a piece of paper from my ink jet printer. held it up to the vent so it flapped in the air and said it was working properly.  
    This young man was dressed unprofessionally with his jeans hanging down so that his boxer brief underwear was fully exposed as he stood on a ladder to reach the ceiling vent.
    He used no tools beyond my sheet of paper, the ladder, and the light from his smartphone flash to inspect my air conditioning unit.
    None of the promised inspection points were completed on the air conditioner and he never inspected the heating unit at all.
    He seemed rushed to end the inspection and had a facial tick that acted up when I complained that he had not fulfilled the inspection agreement.  I was offended by his hasted to leave so quickly and complained that the main reason for my call was because the air conditioner was making a rattling noise every time it shut off.  After complaining, he jumped up on the patio banister and used his cell phone flash light to find a piece of rock that apparently had become lodged in the air conditioning grill.  He used his bare fingers to reach into the grill and pull the rock pieces out.  He never removed the grill or inspected the inside of the air conditioning unit.
    None of the promised inspection points were performed and when I told him that the air conditioner wasn't putting out the cold air it used to, he told me that my condo was freezing cold.
    He had completed the EcoGreen invoice before I had profusely complained about the rattling noise and wrote the following narrative:  "No repairs to be performed at this time.  Customer states that unit is making noise but upon further evaluation, system is properly working."  He only inspected it further because I complained that he was leaving without performing a service.
    I asked the Technician if they provided a warranty for his assessment should I call another issue into EcoGreen.
    The Technician said I got what I paid for by using an Angie's List Deal and the entire inspection was completed.
    None of the 25 point inspection items in the deal were ever performed.
    I realize the appointment was made on a Sunday morning, but I would have made time on a weekday if I realized that it meant that I would not receive the full inspection.
    I'm grateful that he was able to determine that the embedded rock was causing the rattling noise, however I thought I had purchased a full inspection of both the heating and air conditioning systems.
    - John M.
  • C
    Pacific Breeze Air Duct Services
    - Found via Groupon
    - Took weeks to schedule an appointment
    - Provider didn't show up on day of appointment
    - Contractor arrived days later with unmarked van with vacuum in it
    - Just as much dust in vents after as before cleaning
    - Contractor tried to upsell additional services that would 'clean things up'

    - Michael F.
  • A
    Alicia Air Conditioning & Heating Inc
    The repairman was prompt and very professional...This was the first repair i have had with the heater/ac unit that they installed several years ago.  The installation was an excellent experience as well.
    - Renee G.
  • A
    Sky Blue Restorations
    Sky Blue Restorations were here, they did it, they cleaned up and it seemed fine. For all we know the ducts were cleaned. We were happy with the service. They were the best deal around at that time. They were on time and very professional.
    - Kirstine S.
  • A

    Mark's explanation of the what and why of the services he suggested was by far the most thorough of the 6 estimates I requested.  His written estimate was the second lowest.
    He arrived promptly for the estimate and the work. I phoned him twice with questions and he responded promptly.   He not only completed everything he promised, but also took extra time and materials to route the attic ducts so as to maximize my storage space.  He was careful of my house and furnishings and all work areas were spotless when he was done.
    I've had numerous tradesmen work in our home over the past 18 yrs here in CA, and Mark is without a doubt the best I've used.  I would recommend him without reservation.
    - Joseph L.
  • A
    Dial One Sonshine
    The lady that we spoke to said that they didn't clean ducts she said it was not good. She was very pleasant. You don't need it done and if you do it you might hurt something in the duct system. She told me how to do it myself. I was incredibly impressed. If we needed to have anything done we would call them again in the future.
    - Robert B.
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Air Duct Cleaners in El Toro

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