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Hvac Repair reviews in El Sereno Car

  • A
    So Cal Builders & Design Inc
    I had been refereed to So Cal Builders & Design from an online home serve site. I first spoke with a lady from their call center, she was very helpful and polite. She took my info and told me I would get a phone call. I did not think I was going to get a return call but I did! That same day! ����. Avi returned the call, I explained what my project specs were and asked what was needed to start this project. Avi explained all the details so I would know what to expect for this size job. He then offered to make an appointment so I could see a current job site he and his team are working on. I took the opportunity; I am glad I did. I was so impressed with my meeting. The work site was amazing, the project had original stone work that will be preserved, the site looked organized and his team was working. It was all under control. Avi is very knowledgeable he answered all my questions and scenario that I needed advice on. I also had a chance to briefly meet the owner of the property. He was all smiles he could not say anything negative all praises and how honest and the great job Avi is doing. I was so impressed cannot wait to start my project with this team from So Cal Builders & Design. Sarah P.
    - Sarah P.
  • A
    Aire Serv of Pasadena
    So appreciate the experience i had with Aire Serve Pasadena. Professional, always courteous, very clean, so easy to talk to, and so skilled at what they do. And that's everyone I interacted with from Sochi the receptionist, to Dorin, Lachon, and Alex who came to fix my wall furnace and install a proper exhaust to the outside. They gave me great price options for different solutions. I was very impressed by how pleasant the experience was, how quickly and well they did the work, and at such a good price. Afterwards they even sent me pictures of the work they did in the attic and roof. They earned my trust. I would call them again and I highly recommend them.
    - Long T.
  • A
    Attic Insulation Labs
    My old batts insulation was getting really old, dirty, and ineffective, especially when compared to the modern standards of attic insulation. This posed a problem when I realized that it was making my A/C running costs more expensive. Thank God I got in touch with Attic Insulation Labs, who sent a team of 5 technicians around to work on my attic insulation replacement. The insulation installation saw them putting brand-new blown-in insulation in my attic. The blown-in insulation is much more effective and dynamic, adapting to the curves and contours of my attic much better than the old stuff. All in all, the Attic Insulation Labs team completed their work very quickly and to a high standard, impressing me with their obvious dedication to customer service and reliability. I will be quick to recommend them.
    - Javier A.
  • A
    A To Z Airflow Inc.
    Went great! The owner Darren is a true professional and you can tell he runs a great shop. Eric the technician was outstanding, provided very comprehensive feedback as to what the issue was and was very professional and clean work. I would hire them again in a hearybeat.
    - Gabriel S.
  • F
    JW Heating and Air
    Absolutely terrible. I am truly baffled by how they have received positive reviews. Our AC stopped working so we called JW Heating and Air based on the strong reviews on angies list. I purchased an assessment through Angie's list. They came out to check the AC but didn't do anything to fix it. A day later they sent us an invoice for the service (which we already paid for) and a poorly worded description of the problem, with no estimates of the cost to fix it. We called several times to ask what the problem was and how to get someone to come out and fix it. They said they would just send someone out. Someone was finally sent to fix it, except that he didn't fix it. He said he put in a temporary solution and would EMAIL us an explanation of the problem and the cost to fix it. A day later we received another invoice for $1,200 for the 3 hrs of service the previous day and a quote for $5,000-6,000 to actually fix it. We immediately responded to the email to clarify the $1,200 charge, which we were never told about prior to the service. We did not hear back, except to be mailed another copy of the $1,200 invoice.
    - Shari D.
  • B
    Home Comfort USA
    When they came, the gentleman that was here was professional and very helpful and informative. Did his job, and did it very quickly without any problems. My reason for the B had to do with there was some stuff that going on in terms of what they had promised and didn't follow through on, but I got that kind of straightened up after talking with them, but it just seemed like a hassle.
    - Eric G.
  • B
    Service All-Stars
    The repairman was insanely late. Like almost 4 hours late. Luckily when he arrived he was very helpful and professional. He took the time to explain my system (it's extremely old) and what would be required to install a new system.
    - Jeremy C.
  • A
    H Reyes Air Conditioning Svc

    My husband had changed numerous parts for the heater and still could not get it fixed, we called a few techs to get a quote and to have them come out.  Bert gave us a quote over the phone, once he arrived ( and might I say he came on Christmas Eve) did some diagnostics on the unit and roughly an hour later he advised us of what the issue was.  It was a part that my husband did not change. He gave us a revised quote due to this part needing to be changed, and after he went to get the item and came back we had our heater working again.  I would say in total the job took about 3 hours. With the cold and rain we have been having we are very happy that we got this fixed and by someone very honest and very professional.


    Thank you again BERT!


    - Lupe B.
  • A
    C H Heating & Cooling
    This guys where great. Carlos the owner was professional and very personable. They did an excellent job installing the AC unit. They where on time and finished the job in a timely manner. What I loved about him from the get go was his assessment of what would be the best location for the unit. It was kind of a difficult thing to figure out because of the lay out. But after getting more than several estimates, and getting all kinds of different suggestions. Carlos had the most well thought out and most inexpensive ideas. We ran into some snags with the electrical, but he was able to solve the problem at no extra cost. Would definitely recommend C H Heating and Cooling.
    - marcel r.
  • F
    ANR Roofing & Solar
    Attached is the email history and evidence of Ricardo's lack of ability to do what he promised. After I sent him this email, he insisted "the numbers and information are correct", he refused to adjust anything on the proposal (which has consistently included mistakes and omissions) and said he would prefer not to work with me... Due to a "difference in opinion".
    Square footage and linear footage is not an "opinion", it is very easily measurable. I gave Ricardo an opportunity to make things right in the bid, to legitimately re-measure the roof, etc, if it was an honest mistake, and he chose to wholly dismiss me.... WOW.

    P.S. The roof has been measured now. It is very close to 1260 sq ft... No where near the 1800 sq ft Ricardo insists is "correct". My experience with this company is that they grossly overcharge for supplies, and then keep unused materials for themselves. Is that even legal? I am all for businesses making a living, but I don't agree with being misled, lied to, and then dismissed out of the blue -- because I asked for an honest bid, or maybe because someone was unwilling to admit a mistake? I understand adding a reasonable amount of extra supplies, to cover for mishaps, but adding 540 sq ft on a 1260 sq ft roof is excessive... Almost half of the whole roof size?? Overall, not good business practice. Another note: All of the emails and conversations between Ricardo & myself end up feeling very ineffective when the proposal does not reflect what has been discussed, nor what has been promised in writing, via email. A company needs to be able to provide what they promise in a clearly laid-out and accurate bid... That is not too much to ask... Exactly for the reasons that this experience illuminates. 

    To be clear this company told me they could not work with me, after I asked questions about their bid. I had no other company in mind to do the work when ANR "fired" me, out of the blue. I have since been working to find another company to do the job ANR said they could do, and then bailed on. 


    Email history:

    Hi Ricardo,
    Thank you! However, I don't understand your new price? The proposal you sent me on June 11th was for $13,420, plus $935 for gutters. That's $14,355. The previous quote you gave me, after I told you I wanted the gutters was $15,740 (emails attached below)? I asked you more than once to make sure the math was correct and you assured me it was...
    I just sat down & did all the math on the materials myself, for an 1800 sq ft roof -- knowing you will need about 56 pieces of 2inch polyiso board, and about 56 pieces of 7/16 plywood... This is if I understand that you will be applying one layer of plywood, then one layer of polyiso board, and then the shingles on top? Which is what I thought we spoke of... Though your quote says you are installing plywood over the polyiso board? I don't understand, which is correct? In any case, if your new bid is $16675, it appears you are charging almost $1000 extra dollars in labor, for what is probably only 2-3 hours of extra work, depending on how many workers you have -- to install one layer of 2inch polyiso board? I do not understand.
    Also, your pdf does not include gutters, insulation, or fascia board boxes being checked, which I think they should be, right?
    In the gutter section, I'm not sure what "80" refers to (linear feet?), but you said you would be doing 105 feet of gutters via email. You also said you would change the drip edge -- i believe to 2x4 instead of 2x2? I thought this was clear, but I guess it was not: I also need the square footage of shingles (and also polyiso board) included in the pdf/proposal in order to get the rebate from LADWP. They pay specifically based on square footage.
    My house is 35' long. Your quote says there is 80' of fascia board (40' on the front of the house & 40' on the back). If that is the case, than the square footage of my roof is actually 1400 square feet... not 1800. I'm sorry I didn't catch that sooner, and it does make me question your math all over once again... In fact, the "pop-outs" lessen the square footage further. The larger pop-out is 13' (at most) from roof peak to drip edge, by about 10'. That's roughly 70 feet less right there  (20' - 13' = 7', 7' x 10' = 70')... So now we're looking at more like 1340 square feet, without even deducting for the bathroom pop-out, if applicable.  
    In any case, asking me to pay for 400 extra square feet of shingles, plywood, and isoboard, when you told me you do not return money for any unused materials seems dishonest. Especially given that that's (at the very least) $600 dollars in materials you are overcharging.
    Please let me know your thoughts, and if the roof is 1400 square feet (or less, as it seems to be), please adjust the whole quote accordingly.
    Thank you,
    Kristen

    Hello,
    Yes, with ISO board you would use 7/16? OSB plywood instead of the Radiant Barrier plywood and the metal edge would increase depending on the size of ISO board installed. The pricing is below for your review.
    1? ISO board with 7/16? OSB Plywood (R6 value)                                              Price: $15,020
    1.5? ISO board with 7/16? OSB Plywood (R9 value)                                           Price: $15,260
    2? ISO board with 7/16? OSB Plywood (R13 value)                                            Price: $15,740
    The prices above are the total price since everything else would remain the same. The only thing that would change is the size of the metal edge. Please let me know your thoughts.
    Ricardo Gutierrez
    General Manager
    ANR Roofing
    5018 Eagle Rock Blvd
    Los Angeles, CA 90041
    (323) 982-9505 office
    (323) 259-9892 fax
    (626) 255-3588 cell
    rick@anrroofing.net

    From: kristen
    Sent: ?Friday?, ?June? ?12?, ?2015 ?6?:?34? ?PM
    To: Ricardo Gutierrez
    Thank you, that sounds great. With the ISO board does that mean we'd use regular plywood? I guess if it is adding several inches that will also affect your size of drip edges/boards on the sides of the house as well... Sorry to give you extra work with all the numbers, but I do appreciate it! With such a quirky old house, I am learning and coming up with solutions as I go. Have a great weekend, too!
    Kristen

    On Jun 12, 2015, at 6:27 PM, Ricardo Gutierrez wrote:
    Hello,
    That is a very good option of adding ISO board between the roof boards and the plywood. Let me work some numbers and I will get back to you on Monday. Have a great weekend.
    Ricardo
    Sent from my iPad

    On Jun 11, 2015, at 9:48 PM, kristen wrote:
    Hi Ricardo,
    Thank you! 
    Another question: What do you think and/or would it be an option to do a plywood that has the foam insulation attached to it (as opposed to just radiant barrier plywood)? Or however it works -- the foam (R-20 /R-30 -- or whatever the code is? then the plywood, then the roof?).  Something like this? http://www.greenbuildingadvisor.com/articles/dept/musings/how-install-rigid-foam-top-roof-sheathing
    I am obviously not an expert! I just had an old contractor friend over for his opinion about the ceiling situation (he did my whole outside patio area several years ago & helped with the foundation of the house being re-done)... He said that the plywood-foam combo is what he would recommend, since I will not be doing any drywall or ceiling finishing for at least a year or two upstairs -- until I have the electric for the house re-done & the money saved, etc. 
    He also thinks that if I can afford it, it would be good to have the gutters as you suggest. 
    Thank you,
    Kristen

    On Jun 11, 2015, at 4:33 PM, Ricardo Gutierrez wrote:
    Hello,
    Good questions. Yes we will be adding gutters and downspouts to both sides of the house including the lower sloped areas. Unless you don't want them I can adjust the estimate. It is best to put gutters and downspouts where water is going to flow off the roof. Lastly, I did not see anything about the power lines that was out of the ordinary. We should be able seal around them without an issue.
    Ricardo
    Sent from my iPad

    On Jun 11, 2015, at 4:15 PM, kristen wrote:
    Hi Ricardo, 
    Thank you! 
    The existing gutter is 35 feet long, with an extra 8 feet on the upstairs bathroom pop-out... With two down spouts total. Only the east side of the house has gutters as of now. Were you thinking of adding gutters to the other/west side of the house as well? I don't remember you saying that was necessary, but maybe I am not remembering correctly. The house is about 35 feet by 25 feet dimensions in total. 
    Also, a question I forgot to ask: There are some power lines that connect to my roof in a few places. Your guys are equipped to handle that? Or will I need to call LADWP to handle the power lines?
    Thank you,
    Kristen

    On Jun 11, 2015, at 10:51 AM, <rick@anrroofing.net> wrote:
    Hello,
    Attached you will find the proposal along with the terms and conditions form and the job preparation checklist. If you want to add the gutters (105?) and downspouts (5) it will be an additional $935.00. Please let me know if you have any questions.
    Take care,
    Ricardo Gutierrez
    General Manager
    ANR Roofing
    5018 Eagle Rock Blvd
    Los Angeles, CA 90041
    (323) 982-9505 office
    (323) 259-9892 fax
    (626) 255-3588 cell
    rick@anrroofing.net
    - kristen h.
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