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Gutter Repair reviews in El Sereno Car

  • A
    So Cal Builders & Design Inc
    I had been refereed to So Cal Builders & Design from an online home serve site. I first spoke with a lady from their call center, she was very helpful and polite. She took my info and told me I would get a phone call. I did not think I was going to get a return call but I did! That same day! ����. Avi returned the call, I explained what my project specs were and asked what was needed to start this project. Avi explained all the details so I would know what to expect for this size job. He then offered to make an appointment so I could see a current job site he and his team are working on. I took the opportunity; I am glad I did. I was so impressed with my meeting. The work site was amazing, the project had original stone work that will be preserved, the site looked organized and his team was working. It was all under control. Avi is very knowledgeable he answered all my questions and scenario that I needed advice on. I also had a chance to briefly meet the owner of the property. He was all smiles he could not say anything negative all praises and how honest and the great job Avi is doing. I was so impressed cannot wait to start my project with this team from So Cal Builders & Design. Sarah P.
    - Sarah P.
  • A
    Cielo Construction Company
    Tom Cohen and Joe Sapir were great. They went through the possibilities and options with us, including what we could do with our budget and possibilities for financing. We bought our house as part of a repossessed hillside property, and we had to buy it in "as is" condition with decades of deferred maintenance. We had chipped away at fixing up the interiors over the past ten years, and were ready for a major (and long overdue) overhaul of the exteriors. The house is 1,200 square feet, but the garage is basically two stories with the living area on the third floor. That means a lot of stucco to repair and a lot of surface to paint. We needed new windows to replace the 50-year old ones that were original with the house, along with a new front door and sliding glass door in the back. This included expanding the size of the windows so that they were bigger (and actually up to code). The insulation in the attic was very old and needed to be replaced as well. Our garage door was dented (by a previous owner) and needed to be replaced along with the motor. Our back porch was falling apart, and we needed that repaired and painted. Our back yard had little privacy and was too hot to spend much time in for most of the year, so we also had them put in a large alumawood patio cover that extends over the porch and most of the yard (to the edge of our garden). It was important to us not to just pick a "low bid" contractor and instead to get a company that would do the work with high-quality materials and skilled crews with proper insurance and quality guarantees. We wanted this to be the last major overhaul we have to do on the exteriors of this house. The crews that came to do all of the work were very skilled, and worked with us to make sure they were doing exactly the work we wanted. Each phase of the project went quickly and efficiently, with prompt inspections and "touch-ups" afterwards to make sure everything was done well. Tom and Joe were very responsive and communicated well with us throughout the projects. We are very happy with the work, and we got our money's worth.
    - Patrick S.
  • F
    ANR Roofing & Solar
    Attached is the email history and evidence of Ricardo's lack of ability to do what he promised. After I sent him this email, he insisted "the numbers and information are correct", he refused to adjust anything on the proposal (which has consistently included mistakes and omissions) and said he would prefer not to work with me... Due to a "difference in opinion".
    Square footage and linear footage is not an "opinion", it is very easily measurable. I gave Ricardo an opportunity to make things right in the bid, to legitimately re-measure the roof, etc, if it was an honest mistake, and he chose to wholly dismiss me.... WOW.

    P.S. The roof has been measured now. It is very close to 1260 sq ft... No where near the 1800 sq ft Ricardo insists is "correct". My experience with this company is that they grossly overcharge for supplies, and then keep unused materials for themselves. Is that even legal? I am all for businesses making a living, but I don't agree with being misled, lied to, and then dismissed out of the blue -- because I asked for an honest bid, or maybe because someone was unwilling to admit a mistake? I understand adding a reasonable amount of extra supplies, to cover for mishaps, but adding 540 sq ft on a 1260 sq ft roof is excessive... Almost half of the whole roof size?? Overall, not good business practice. Another note: All of the emails and conversations between Ricardo & myself end up feeling very ineffective when the proposal does not reflect what has been discussed, nor what has been promised in writing, via email. A company needs to be able to provide what they promise in a clearly laid-out and accurate bid... That is not too much to ask... Exactly for the reasons that this experience illuminates. 

    To be clear this company told me they could not work with me, after I asked questions about their bid. I had no other company in mind to do the work when ANR "fired" me, out of the blue. I have since been working to find another company to do the job ANR said they could do, and then bailed on. 


    Email history:

    Hi Ricardo,
    Thank you! However, I don't understand your new price? The proposal you sent me on June 11th was for $13,420, plus $935 for gutters. That's $14,355. The previous quote you gave me, after I told you I wanted the gutters was $15,740 (emails attached below)? I asked you more than once to make sure the math was correct and you assured me it was...
    I just sat down & did all the math on the materials myself, for an 1800 sq ft roof -- knowing you will need about 56 pieces of 2inch polyiso board, and about 56 pieces of 7/16 plywood... This is if I understand that you will be applying one layer of plywood, then one layer of polyiso board, and then the shingles on top? Which is what I thought we spoke of... Though your quote says you are installing plywood over the polyiso board? I don't understand, which is correct? In any case, if your new bid is $16675, it appears you are charging almost $1000 extra dollars in labor, for what is probably only 2-3 hours of extra work, depending on how many workers you have -- to install one layer of 2inch polyiso board? I do not understand.
    Also, your pdf does not include gutters, insulation, or fascia board boxes being checked, which I think they should be, right?
    In the gutter section, I'm not sure what "80" refers to (linear feet?), but you said you would be doing 105 feet of gutters via email. You also said you would change the drip edge -- i believe to 2x4 instead of 2x2? I thought this was clear, but I guess it was not: I also need the square footage of shingles (and also polyiso board) included in the pdf/proposal in order to get the rebate from LADWP. They pay specifically based on square footage.
    My house is 35' long. Your quote says there is 80' of fascia board (40' on the front of the house & 40' on the back). If that is the case, than the square footage of my roof is actually 1400 square feet... not 1800. I'm sorry I didn't catch that sooner, and it does make me question your math all over once again... In fact, the "pop-outs" lessen the square footage further. The larger pop-out is 13' (at most) from roof peak to drip edge, by about 10'. That's roughly 70 feet less right there  (20' - 13' = 7', 7' x 10' = 70')... So now we're looking at more like 1340 square feet, without even deducting for the bathroom pop-out, if applicable.  
    In any case, asking me to pay for 400 extra square feet of shingles, plywood, and isoboard, when you told me you do not return money for any unused materials seems dishonest. Especially given that that's (at the very least) $600 dollars in materials you are overcharging.
    Please let me know your thoughts, and if the roof is 1400 square feet (or less, as it seems to be), please adjust the whole quote accordingly.
    Thank you,
    Kristen

    Hello,
    Yes, with ISO board you would use 7/16? OSB plywood instead of the Radiant Barrier plywood and the metal edge would increase depending on the size of ISO board installed. The pricing is below for your review.
    1? ISO board with 7/16? OSB Plywood (R6 value)                                              Price: $15,020
    1.5? ISO board with 7/16? OSB Plywood (R9 value)                                           Price: $15,260
    2? ISO board with 7/16? OSB Plywood (R13 value)                                            Price: $15,740
    The prices above are the total price since everything else would remain the same. The only thing that would change is the size of the metal edge. Please let me know your thoughts.
    Ricardo Gutierrez
    General Manager
    ANR Roofing
    5018 Eagle Rock Blvd
    Los Angeles, CA 90041
    (323) 982-9505 office
    (323) 259-9892 fax
    (626) 255-3588 cell
    rick@anrroofing.net

    From: kristen
    Sent: ?Friday?, ?June? ?12?, ?2015 ?6?:?34? ?PM
    To: Ricardo Gutierrez
    Thank you, that sounds great. With the ISO board does that mean we'd use regular plywood? I guess if it is adding several inches that will also affect your size of drip edges/boards on the sides of the house as well... Sorry to give you extra work with all the numbers, but I do appreciate it! With such a quirky old house, I am learning and coming up with solutions as I go. Have a great weekend, too!
    Kristen

    On Jun 12, 2015, at 6:27 PM, Ricardo Gutierrez wrote:
    Hello,
    That is a very good option of adding ISO board between the roof boards and the plywood. Let me work some numbers and I will get back to you on Monday. Have a great weekend.
    Ricardo
    Sent from my iPad

    On Jun 11, 2015, at 9:48 PM, kristen wrote:
    Hi Ricardo,
    Thank you! 
    Another question: What do you think and/or would it be an option to do a plywood that has the foam insulation attached to it (as opposed to just radiant barrier plywood)? Or however it works -- the foam (R-20 /R-30 -- or whatever the code is? then the plywood, then the roof?).  Something like this? http://www.greenbuildingadvisor.com/articles/dept/musings/how-install-rigid-foam-top-roof-sheathing
    I am obviously not an expert! I just had an old contractor friend over for his opinion about the ceiling situation (he did my whole outside patio area several years ago & helped with the foundation of the house being re-done)... He said that the plywood-foam combo is what he would recommend, since I will not be doing any drywall or ceiling finishing for at least a year or two upstairs -- until I have the electric for the house re-done & the money saved, etc. 
    He also thinks that if I can afford it, it would be good to have the gutters as you suggest. 
    Thank you,
    Kristen

    On Jun 11, 2015, at 4:33 PM, Ricardo Gutierrez wrote:
    Hello,
    Good questions. Yes we will be adding gutters and downspouts to both sides of the house including the lower sloped areas. Unless you don't want them I can adjust the estimate. It is best to put gutters and downspouts where water is going to flow off the roof. Lastly, I did not see anything about the power lines that was out of the ordinary. We should be able seal around them without an issue.
    Ricardo
    Sent from my iPad

    On Jun 11, 2015, at 4:15 PM, kristen wrote:
    Hi Ricardo, 
    Thank you! 
    The existing gutter is 35 feet long, with an extra 8 feet on the upstairs bathroom pop-out... With two down spouts total. Only the east side of the house has gutters as of now. Were you thinking of adding gutters to the other/west side of the house as well? I don't remember you saying that was necessary, but maybe I am not remembering correctly. The house is about 35 feet by 25 feet dimensions in total. 
    Also, a question I forgot to ask: There are some power lines that connect to my roof in a few places. Your guys are equipped to handle that? Or will I need to call LADWP to handle the power lines?
    Thank you,
    Kristen

    On Jun 11, 2015, at 10:51 AM, <rick@anrroofing.net> wrote:
    Hello,
    Attached you will find the proposal along with the terms and conditions form and the job preparation checklist. If you want to add the gutters (105?) and downspouts (5) it will be an additional $935.00. Please let me know if you have any questions.
    Take care,
    Ricardo Gutierrez
    General Manager
    ANR Roofing
    5018 Eagle Rock Blvd
    Los Angeles, CA 90041
    (323) 982-9505 office
    (323) 259-9892 fax
    (626) 255-3588 cell
    rick@anrroofing.net
    - kristen h.
  • A
    Roof Rx
    We got the Angieslist deal for them to do the gutter cleaning and that went really well. They also inspected our roof since it's 9 years old. they were very knowledgeable, showed up right on time and even called first, took pictures to show us what needed fixing, etc. I can't remember the pricing on the repairs and seals they did, but it was good since I had shopped around.
    The $720 price I'm quoting here is for the install of the 2 wind turbine vents. Our roof has no ventilation so really hoping that this makes a big difference. The price is really good as the other bid I got, also an Angieslist vendor was considerably more--about $1100. The wind turbines are those roof vents that look kind of like giant mushrooms on your roof, and they spin with the slightest breeze.


    - jennifer k.
  • A
    ANR Roofing & Solar
    The job went well, ANR didn't charge extra for damaged boards hidden under shingles during estimate.  They came when they said they would and finished in the time they estimated.
    They cleaned up the yard and didn't leave any trash or nails.
    - David P.
  • A
    Chandler's Roofing
    We had 5 Angies List contractors talk to us and give bids.  As each one came we learned more and more about how they might deal with our old buildings which had multiple problems of neglect.  After we studied all the bids we narrowed it down to HALO
    and Chandlers, both the top cost bids.   All bids were emailed to us except Chandlers.  Daniel delivered the bid and took time to explain the whys and wherefores to us.  This put Chandlers at a definite advantage.  HALO was unable to start the job soon enough so we went with Chandlers. We realized that the costs would rise above the original $20,000. bid as problems were uncovered.   As the job went on over three weeks many problems had to be dealt with.  Daniel, the project manager, was there almost daily to discuss the problems and options of solutions.  We were there at the house daily and appreciated being involved in the discussion.  We also asked to be able to paint all the new lumber before they installed it.  They allowed this.

    Here are the reasons we felt we chose the right company:

    -Chandlers has been in business 70 years. We came to appreciate the value of a long-standing company.  They will be there to honor their warantees.
    -They have workers with a long history with Chandlers.  They have many skills.  They were the only company who had the skills to remove and reuse the original Spanish tile.  Miguel and Francisco were excellent on-site bosses. 
    -Workers were quiet, neat, friendly.  Cleaned site up each night.
    -We liked that they used USA-made GAF products.
    -As the job progressed we were very glad of our choice.  They had the knowledge and skills to deal with all the problems.
     We highly recommend them.

    - Janeen A.
  • A
    The Rain Gutter Specialists
    it went well
    - Ernest C.
  • A
    IN the Gutter
    I called IN the Gutter after getting their number from roofers I have previously got roof work from. They went in and redid my gutters. Everything went well. I was very satisfied.
    - Johan B.
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