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Family Doctor reviews in El Segundo

  • A
    Mellman, Dr. Michael F
    Overall went extremely well. Dr. Mellman seems very engaging and open to questions. He took his time and I didn't feel rushed during my office visit.
    Only hiccup was on the back-end trying to get my prescription filled at the pharmacy which was across the street. There was an issue with the pharmacy saying they never received the electronic prescription from the doctor's office. Had to go back and forth several times between calling the pharmacy and front office staff at the doctor's office which also resulted in a delay of a day for getting my medicine. Even left Dr. Mellman an after hours message. He was very responsive and apologetic for the mix-up.
    Next time I'll probably ask for the handwritten prescription.
    - Victor P.
  • D
    Wong, Dr. Hak
    The office is nothing special, but it's clean.  The staff seemed nice and I did not have to wait long during either visit.  Everything was fine, but the actual interaction with the doctor left me feeling uncomfortable and I chose not to return.  Dr. Wong seemed uninterested in most of what I had to say and his answers to my questions were brief and incomplete.  If I felt that he was a great doctor and this was just his way then I wouldn't have gone elsewhere, but nothing about him made me confident that I was in good hands.  After the first visit, the physical, I had to call the office several times to get results of blood tests, etc.  The staff had the same apathetic attitude that the doctor had.  If I hadn't been persistent then who knows if I ever would have gotten the results.  I was healthy, but I was not impresssed with my doctor so far.  A little while later, I had an illness that lingered longer than I was accustomed to so I felt I should see a doctor, if for no other reason than to get some antibiotics.  Dr. Wong was again bored and almost irritated that I was there to see him.  I asked him what he thinks I should do and he literally turned that around on me asked me what I think he should do.  ????   He's the doctor and he was asking me what I think he should do.  It was odd and he was clearly not interested in helping me.  We decided to be cautious and take a blood sample to see if I was OK and, again, nobody from the office ever called me to tell me the results.  I felt much better soon after the appointment so I wasn't worried, but nobody bothered to call me.  I decided I was going to find another doctor.
    - Steven R.
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Family Doctors in El Segundo

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