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Water Heater Repair And Installation reviews in El Granada

  • A
    Water Heaters Only, Inc
    The person who answered the phone in the company's Redwood City, CA office was friendly, knowledgable and helpful. He answered my questions and addressed my concerns. He also seemed honest and straightforward in the information he gave me, explaining, for example, why today's hot water heaters don't last as long as those made 20 years ago (corporate cost-cutting and planned obsolescence).
    The installer showed up at my house, complete with the new heater and all his equipment, about two hours later, on time, as promised. He was friendly, professional, patient, accommodating, answering my questions, explaining all the installation issues and steps to me, and cheerfully navigating the old and new hot water heaters through my cluttered garage. When I asked questions about the county inspection process, setting the temperature, how to re-light the pilot, the warrantee and other issues, he patiently explained everything until I was satisfied. He left an hour-and-a-half later with the installation complete, and that corner of my garage the cleanest it's been in years.
    The total cost above includes the water heater and associated parts, labor, tax, warrantee extension (all parts and materials guaranteed up to 10 years, labor covered for the first year), and county inspection fee.
    Based on my experience, I recommend Water Heaters Only to anyone who needs their water heater replaced.
    - Aryae C.
  • A
    Excalibur Water Heaters
    I had a great experience with Baron. He took the time on a Saturday to understand my situation and explain all of my options. He was very thorough, responsive and friendly. He came when he said he would. He explained everything that he did when he was finished. I can't say enough great things about him! By the way, I've used him before for a different place. I thought I needed a new water heater, but when Baron came he explained that all I needed was a new connector (fraction of the cost). I was very impressed that he didn't take advantage of my situation. Great guy!
    - Heather S.
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Water Heater Installers in El Granada

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