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Garage Building reviews in El Cajon

  • B
    Tuff Shed Inc - San Diego
    Update: After my review (below), Mike, new GM at Tuff Shed called - very apologetic for problems I encountered during a transition, and we discussed how he could make it right.  Because I didn?t notice everything at once and had problems with another company trying to correct issues, I had not given TS a chance to resolve issues which wasn?t fair to them.  Mike was very sincere about high quality product & customer service.  We came up with a resolution & he promptly scheduled someone for next business day even though they were very busy.  Arturo gave courtesy call, arrived as scheduled, and we discussed.  He was professional & polite and did good work.  TS really made the effort to take care of everything so I am now a satisfied customer and will use TS next year when I get a large shed.  

    Mixed on Tuff Shed.  Phone contacts friendly & helpful (Texas & local office, Home Depot outside rep).  Order person at Home Dep was friendly but not knowledgeable so had to call outside rep to walk through.  TS called to confirm order & to schedule, and was to email confirmation & info (didn?t).  I scheduled a month out & requested afternoon appt since would have last minute to do morning of.  I called week before to confirm afternoon & request info not sent, and day before to confirm afternoon.  Was stunned when they arrived 4 hours early at 8:30am since I was not ready.  I asked why morning without notifying me and why no on-their-way phone call promised so at least a little heads up.  Decided to make the best so scrambled to get ready.  
    I asked about base ? per Home Depot?s suggestion I had leveled dirt & laid 2 inches gravel for drainage since this was a lean-to.  I wanted shed close to house since only a narrow path, and porch since would encroach a window.  I asked if I should rake some gravel away from house & porch since would get pushed back when shed was moved in place.  They said don?t worry, they?d take care of it. When done, shed was 9 inches from house & porch so heavily encroached path & window which I said wasn?t acceptable.  They got it closer (would have been closer if I?d moved gravel as I?d suggested). They put blocks under 3 corners to level (pushing had unleveled some areas).  Shed was 10 inches above ground ? 2 from gravel, 2 from blocks, and 6 from shed?s metal base.  I asked how shed would settle since on blocks (HD said shed would immediately settle 1-2 inches in gravel, more with time).  They shrugged it off so I?ll have to add steps ? inconvenient when bringing large items in/out.  I did a quick inspection and had them trim a shim with sharp edges sticking out, hammer some large roof staples sticking up (wasn?t until I was on a ladder later I saw how poorly the metal had been attached to the shed roof ? cut too short, 2nd piece added crookedly and large staples missed metal, barely in, or 3 on top of each other).  The shed was pre-cut at factory - some support studs are too short (can slide little finger in gaps), some had cracks, and several nails missed studs.  Third of inch gap along roof line which I caulked to minimize rain/black widow spiders, etc. coming in.  
    I supplied Behr paint to match house ? walls were reasonable but trim was sloppy ? areas too thin or missed entirely so I re-painted.  The 2 guys worked quickly & efficiently and only took a couple hours since it was a small shed.  Although I believe this will be a long-lasting shed, not quite the quality I expected from TS?s high reputation.   
    - Debby F.
  • A
    Best-Rate Repair & Termite Company
    It was very good. The estimator came out and gave us an estimate so we knew how much extra we’d be paying – it was more than fair. They were punctual and professional. The team worked together well. They put in a new pedestrian door in our garage, and did everything in a day.
    - Linda A.
  • A
    Tom Ciota Builder Inc
    Tom and his wife are some of the nicest people you'll meet. They do what they say they will, when they say they will and are always polite and professional. They do fantastic quality work, and helped us gain the extra space we needed before our daughter was born. The garage conversion was fairly extensive, and Tom was there from permit to inspection for every step. Some of the things that this job included:
    - Removed garage door, poured foundation wall and completed wall
    - Raised the floor to meet the rest of the house
    - Contructed two closets
    - Moved the interior door
    - Installed two windows
    - Full insulation in walls and ceiling
    - Electrical (worked with our contractor)
    - Ran A/C vent
    - Trim, blinds and paint
    For this job, we wanted to be able to do some of the work ourselves to save some money, and most of the other contractors we talked to were not willing to work with us. For example, we already had the permits and plans at our cost, we wanted to buy the windows so we got the tax break, and we already had an electrical contractor who we knew. Tom was super easy to work with, and even helped us navigate the permitting and inspection process. By working with us and allowing us to participate in the process, we saves several thousand dollars over paying someone else to do things like stand in line at the city office.
    We've had Tom do some other jobs for us over the last year as well, like fix our garage door framing that was cracking. He's always done incredible work, and we've referred him to many of our friends. He and his wife are a small team, so they don't work as fast as a larger company might, but it's worth the wait!
    - Beth G.
  • A
    - ANDREA C.
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Garage Builders in El Cajon

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