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Home Security System reviews in Eastvale

  • A
    Dick's Lock And Safe
    I asked around a couple of lock smiths one quote was for 250.00 because it would be as he put it a custom job. I sent pictures to both ***** and another locksmith and his was lower and could come out the next day.  As my front door is a double entry there are rods that go up and down into the floor that had to be shortened for a deadbolt to be installed. I provided my own deadbolt  that matched the front door handle and they got to work the whole job took less than an hour they took off the old door to cut the rods which wasn't easy as it had never been removed and was painted over from the previous owners and cut and measured to size. They put down a tarp and cut the door frame on both sides to fit the dead bolt and was done. I could not have been happier with the results.  I have before and after pictures that I will be posting at a later date to show the result.
    - Vanessa and Gary A.
  • A
    Budget Lock Service
    John did a great job!  He was very nice and good at what he does!  His pricing is fair and he even adjusted my front door lock for free while he was here!  I will definitely use him the next time I need a locksmith.  And I would definitely recommend him!
    - Christie M.
  • F
    ADT Security Services Inc - Irvine
    I will never again recommend ADT to anyone.  I used to have Brinks and their system was great.  It was wired and it worked.  I don't care if it's wired or not, but silly me, I would like it to work.  I had the sales person come give me a quote for the installation.  I told him what was important.  I really wanted protection for myself and kids.  Property was secondary.  He looked at the layout of the house and he wrote up the order.  Since I had Brinks before for almost 20 years, and in that almost 20 years they switched over to ADT with supposedly same great service.  WRONG.  The installation person came out and I again explained what I wanted to protect because apparently he didn't see what the sales person wrote.  So he installed it and tested it and left.  I shouldn't have
    assumed I had the same great system.  So here is a list of the problems first:
    1)If you set the system to Armed-Away, which means that motion sensors is on as
    well as doors and windows, if you do not open and close a door, the system
    "will think" that you haven't left and aren't leaving and it will
    switch to Armed Stay.  That means motion sensors are disabled.  I
    learned that after calling a month later trying to figure out if the motion
    sensors were working.
    2)The only way to do Armed Away without opening the door to leave, or an Instant
    armed as the Brinks system allowed you to do, you have to do it from the
    keypad.  The keypad was installed down a hall by my garage door.
     That was based on my installers suggestion because apparently you can do
    everything from their handy dandy app.  But no you can not.  You
    cannot instant alarm the system from your app.  You cannot instant alarm
    your system by the key chain either.  So I am forced to either not go to
    bed because my bedroom is upstairs and sleep in the laundry room at the garage,
    or thankfully there is problem 3 that allows me to arm the system and ...
     3)Motion sensor doesn't sense motion unless you are directly under it.  So I can
    arm it and walk right by the motion up my stairs that is supposed to cover my
    stairs since it doesn't work anyways.  
    4)The noise that it makes can't be heard  upstairs.  Those of you that
    have an alarm from Brinks knows that the alarm sound can be heard by everyone
    in the house including possibly the neighbor.  This one cannot. 
    5)Policy is horrible.  I called 3 times to ask about the motion.  I learned a little more about the system and learned that their customer service isn't that great.  They obviously know that you are in a contract and they aren't letting you out.  I received words like "if you aren't happy with your system, it's new so I can't offer you a deal but I can give you 25% off if you want to add more equipment".  So because their equipment doesn't work like it should, I can pay for more equipment and they will be the
    big guy here and give me 25% off. So I should be thanking them?  I further told the last person that your equipment wasn't working so why should I spend more money to fill in the gaps?  He said he didn't know what to tell me.  I told him to let me speak to a manager.  He told me he would email a manager and they would get back with me within 24 hours.  He maintained
    his calm, it doesn't matter to me attitude.  I gave him my number and after a few more words hung up.  The "technician" that was sent to my house not to change out equipment but to only make sure the equipment was running like it was supposed to told me that they (meaning corporate) would not let me get out of this and to put my boxing gloves on to speak with them.  He told me technically the system works.  I could not believe my ears.  He could see that it did not cover any area besides right in front of it.  I couldn?t protect my family room or the office either.  He repeatedly told me that technically it worked.  I could not
    believe my ears.  The technician they sent over said that I needed their other system.  It was wireless and it works.  I asked if the motion sensor works the same way and he said yes.  I told him I needed to call and speak with a manager.  I let him go.  Then I called to tell ADT I wanted to cancel and remove my system.  The lady told me that I would have to pay the cancellation fee.  I asked her how much.  She said 75% of my contract that was only a month and a week old and my contract was 2 years old.  The amount for my cancellation fee was $850+.  I asked to speak with a manager then.  I had called another place that
    could install the system the next day but they didn?t want me to be double billed.  The manager got on the line and
    I told her what happened.  She said in a bland, I don?t care voice, ?if you aren?t happy with your system, you can add
    additional equipment and I can give you a 35% discount.?  I told her I didn?t want a discount on
    equipment when the equipment I had didn?t do what it was supposed to.  She said that if I wasn?t happy with the
    equipment they could send someone else out to adjust it so I was happy with it.  Everyone I spoke with was very
    careful to never state that the equipment wasn?t working correctly.  They never stated with me that the motion
    sensor should reach such and such a distance. That should be known.  I explained
    that I was standing under the sensor when it finally went off.  She again stated that I could add additional
    motion sensors on there if my room is too big. I was so angry.  I have not been able to let go over their words.  This
    was a company I trusted to protect my kids. Myself.  And now I know from the top down, they don?t care.  They just
    want your money and lock you into a contract. So now to arm my system I have to turn on the system at the keypad at
    the garage.  Open and close the garage door.  Run upstairs.  Turn on a motion sensor I purchased from Home
    Depot for $30.  And then hope for the best.  I might as well looked in a phone book for a random no name business.  I
    didn?t expect this from a company that promises to protect all your stuff.  Don?t make the mistake that I did and sign
    anything.  


    - Sharon C.
  • F
    C K Lock
    After finding out that the provider could/would not service our location, we called Angie's list.  They attempted to find an alternative provider, but could not. Disappointed, but did get a refund of original price.  Refunded, but a loss of time and still looking for the same lock service outside Angie's list.
    - Jeff K.
  • A
    Secure Tech
    Bruce and his team were top-notch -- professional, punctual, knowledgeable, thorough, with great follow-up.  We were expecting our second child and wanted to overhaul our home security system to install multiple cameras and a DVR that could record/playback video.  We also wanted to include a baby monitoring component to allow us to see/hear video and audio in the kids' rooms, both within the house (in lieu of standalone baby monitors / nanny cams) and if we were out and about (e.g. accessing from our mobile devices).  It was a rather complicated undertaking, especially since our house has various weird wiring and architectural issues, but they were able to get the job done exactly as we wanted.  We've called on them multiple times since they completed the work with various questions / issues, and they always respond quickly and come by the house ASAP if necessary.  Highly recommend Secure Tech for all your home security needs!
    - ALICE R.
  • B
    RSM ALARMS
    THIS COMPANY HAD THE BEST PRICES ON THE MARKET, THEY OFFERED AN EXTRA ADDITIVE BY GIVING YOU THREE FREE MONTHS OF MONITORING WHEN YOU SIGNED UP FOR SERVICE. I AM REALLY HAPPY WITH THIS COMPANY AND THE SERVICE THEY SOLD ME.
    - LATRICE B.
  • B
    ADT Security Services
    ADT HAS GREAT CUSTOMER SERVICE, and VERY PUNCTUAL. THEY ARRIVED ON TIME, AND INSTALLED MOTION DETECTORS GIVING MY CATS THE ABILITY TO ROAM THE HOUSE, AND WAS VERY CLEAR WHEN EXPLAINING HOW TO USE THE KEY PAD AND SYSTEM. THEY ARE VERY GOOD AT CALLING YOU WHEN ANY MOTION, OR DOOR ALARM GOES OFF.
    - CORRINE D.
  • A
    All City Locksmith
    Very well. I was very satisfied.
    - Gloria B.
  • A
    Frontpoint
    .
    - Amy P.
  • A
    Dick's Lock And Safe
    Very prompted and quick service. Very professional. Would recommend!
    - Tory S.
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Home Security Companies in Eastvale

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