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Chimney & Fireplace reviews in East Palo Alto

  • A
    Lifetime Remodeling
    We first met their team when a salesman cold-called us. It took us a while to make a decision about what we wanted to do, but once my wife and I decided to move forward, working with Shmuel and his team was excellent. I can't say enough good about them. They promised to get the job done in six weeks, in time for an important family gathering we had planned. We were skeptical, but bet on them, and they came through. In any project of this size, there will be unforeseen issues that come up. In all of those cases, Shmuel was excellent to work with. Some examples are: - Once we saw the lighting in the new kitchen, we wanted an extra light over the sink. He tore-up some of his work and added it and charged us for the hardware only. - We wanted a cabinet added by our front door and another by our laundry room. He added it to the work without question, and charged only for the hardware. - We decided we wanted to replace the stair railing. He helped us find bids from railing experts, and charged us the bid without any contractor markup. The extra work disrupted his planned work schedule, but he worked around it to make sure we were still done on time. - The vent over the kitchen range appeared too low to us, even though it was within code. He replaced and installed the cabinet with something smaller. No charge. - With all the demolition, he accidentally lost our Nest thermostat. When this was realized, without any questions or me having to ask, he apologized and picked-up a new one, at his cost. Some other examples of the excellent service: - Shmuel and Shalhevet helped us pick paint colors and pick kitchen appliances and cabinet styles, traveling to a number of stores with us. My understanding is that most contractors would just tell you to pick something and leave you to figure out the details. - They allowed us to live in our home during construction. At the end of each day, they spent time blocking-off areas and moving equipment (as required by code) to make the site safe for our children. He could have easily just insisted we spend a month in a hotel. - All the little things. For example, we never discussed replacing the flooring HVAC vent covers; he bought beautiful new ones that matched the wood floors we chose. We never discussed replacing outlet faces, but he felt it wasn't right to repaint and leave the old worn outlet faces. They are highly recommended!
    - Martin H.
  • A
    Lifetime Remodeling
    We first met their team when a salesman cold-called us. It took us a while to make a decision about what we wanted to do, but once my wife and I decided to move forward, working with Shmuel and his team was excellent. I can't say enough good about them. They promised to get the job done in six weeks, in time for an important family gathering we had planned. We were skeptical, but bet on them, and they came through. In any project of this size, there will be unforeseen issues that come up. In all of those cases, Shmuel was excellent to work with. Some examples are: - Once we saw the lighting in the new kitchen, we wanted an extra light over the sink. He tore-up some of his work and added it and charged us for the hardware only. - We wanted a cabinet added by our front door and another by our laundry room. He added it to the work without question, and charged only for the hardware. - We decided we wanted to replace the stair railing. He helped us find bids from railing experts, and charged us the bid without any contractor markup. The extra work disrupted his planned work schedule, but he worked around it to make sure we were still done on time. - The vent over the kitchen range appeared too low to us, even though it was within code. He replaced and installed the cabinet with something smaller. No charge. - With all the demolition, he accidentally lost our Nest thermostat. When this was realized, without any questions or me having to ask, he apologized and picked-up a new one, at his cost. Some other examples of the excellent service: - Shmuel and Shalhevet helped us pick paint colors and pick kitchen appliances and cabinet styles, traveling to a number of stores with us. My understanding is that most contractors would just tell you to pick something and leave you to figure out the details. - They allowed us to live in our home during construction. At the end of each day, they spent time blocking-off areas and moving equipment (as required by code) to make the site safe for our children. He could have easily just insisted we spend a month in a hotel. - All the little things. For example, we never discussed replacing the flooring HVAC vent covers; he bought beautiful new ones that matched the wood floors we chose. We never discussed replacing outlet faces, but he felt it wasn't right to repaint and leave the old worn outlet faces. They are highly recommended!
    - Martin H.
  • A
    Penguin Fireplace Inc.
    I wish the rest of the remodel had been as easy as the fireplace!  They were great about contacting me to set appointments and reliable about showing up when they said they would.  The work was done quickly and professionally.  During the shopping process they were helpful and knowledgeable but never pushy the way another shop was.  I would highly recommend Penguin Fireplaces!
    - Barbara M.
  • A
    MARBLUS GRANITE and TILE, INC
    Each of the custom marble and granite pieces were made perfectly, as ordered.  The installations were done smoothly and professionally despite the difficulty involved in 2 of the pieces (needing 6 men to move the pieces).  They guarantee the work and have been wonderful about returning to take care of little problems that have come up.
    - Barbara M.
  • A
    MISTER CHIMNEY CLEANING & REPAIRS, INC
    . I'm very pleased. Good customer service from start to finish. Scheduling was prompt. Service was on time (early, even). And the entire appointment took exactly the length of time I was quoted -- one hour. I appreciate good service, and this company delivered.
    - Kelly S.
  • A
    MISTER CHIMNEY CLEANING & REPAIRS, INC
    We received an immediate quotation along with a description of what would be done and an appointment date that was immediate and not delayed.
    Martin showed up right on time and did an efficient and very professional job, leaving everything spotlessly clean.
    Martin has been cleaning chimneys for over 20 years.  He is friendly, curtious, clean, and knows what he's doing.  He is most professional.  I look forward to having him back as the need arises.
    - BARCLAY T.
  • A
    Chimney Clean and Carpet Clean Company
    Scheduling was straightforward. Worker showed up on time and performed scheduled work at price agreed upon at time of scheduling, and cleaned up afterwards. I don't have any way of judging the quality of the cleaning, but everything else was excellent.
    - DAVID R.
  • A
    MISTER CHIMNEY CLEANING & REPAIRS, INC
    On time, professional, completed work per the commitment.
    - Philip W.
  • A
    The BBQ Doctors
    unknown
    - Zara H.
  • A
    MISTER CHIMNEY CLEANING & REPAIRS, INC
    took 45 min.  excellent service
    - Susan H.
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Chimney And Fireplace Contractors in East Palo Alto

Companies below are listed in alphabetical order.

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