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Large Appliances reviews in Eagle Rock

  • A
    Sears Appliance Repair
    The product was good. We had one problem and they came out and did a repair on it that cost $130. It was out of immediate warranty for the part that broke. I have been very pleased with their appliances. I like their appliances, I buy from them, and I will buy again. We've had good luck with Sears appliances. We've got some that have been in the house for 25 years.
    - Esther & Bruce G.
  • A
    KIVA Kitchen & Bath - Los Angeles
    To say Dave Watson at Kiva Kitchen and Bath is a knowledgeable, responsible, and helpful guy is an understatement. He's honest and committed to problem solving should a problem arise. Talking about personal service - Dave spent days communicating with me via email and on the phone and in the end took a dramatic step to help us with a problem we were having - at his cost and expense. Dave was understanding and supportive, a real stand up guy. I'll never buy another appliance from a mass retailer again. Dave exemplifies the business ethic consumers expect and deserve. He'll go the extra mile and truly cares about his customers' experiences - a rare find in a landscape of deal closing, bottom line retailers. Support the independent retailer, rather than big box. You'll never get the kind of customer service I received from Kiva at a Home Depot or Best Buy. It just wouldn't happen.
    - Shelley A.
  • D
    The cost of the service was more than I was expecting. The cost of the water heater was competitive, but when they came out to install, I ended up paying $300 more than I was quoted originally. The original quote was $670 for the water heater and about $350 more for the installation, but when the crew got out here, they told me that it would be another $300 for other stuff that I wasn't told about. So, what they quoted in the store was not representative of what the total cost was. They were here when they said they would be, and it was quick enough. I had bought a top brand water heater with a 15-year warranty. The crew told me that I would need an extra tank and that I would have to change the piping and stuff and that they would have to quote for Los Angeles, which has a different code from what Glendale has. I was not happy with that. They did a good job with the installation and I have no problem with that. I will have to think about using them in the future. I would use them again but I would be a lot more critical with every bit of the expense and know exactly what I am getting into.
    - Esther & Bruce G.
  • A
    They did a fantastic job! They fixed a mistake someone else created, they are amazing!
    - Sandra C.
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Kitchen Appliance Sellers in Eagle Rock

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