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Plumber reviews in Eagle Lake Resort

  • A
    Womack Plumbing
    I woke up late one morning to find out that I had no water in the house (well system). Thinking that the pressure switch which is attached to the pressure tank by a 1/8and quot; pipe had frozen during the night since overnight temperatures were hitting -15 degrees I figured all I had to do was thaw the pipe. After several hours of and quot;thawingand quot; a frozen pipe and still not having any water I called Womack Plumbing. Due to previous negative experience with service providers of all types in Susanville, CA I called Womack Plumbing because they had the biggest ad in the phone book and I hoped that having a big ad meant they actually returned phone calls and did good work which would allow them to run a larger ad. When I called (at 9:30 a.m.) I explained that I had no water in my house which also meant that I had no toilets, and that I had my in-laws over with three of my very young nieces and nephews. They stated that they were very busy due to the weather but they would be out sometime in the afternoon. I called later in the afternoon about 4:15 p.m. just to get an ETA as we were heading into the evening and house with no toilets and 7 people was not very desirable. The gentleman I spoke to stated they were just finishing up on a job and they would be there in about 45 minutes. A father and son team arrived at 4:45 p.m. They were both clean, polite, and well mannered. Needless to say I had nearly waist deep ice water under my house that wasn't draining due to a vaper barrier that had been installed on the ground. The son willing went into the water under the house and fixed the pipe while his father handed him parts and tools. They had the system fixed in just under two hours. They presented me a bill for only $175 which i felt was more than reasonable since they had to crawl under my house in hypothermia inducing water and out side air temperatures dropping near zero. Although what they did was a temporary fix, I will have them out in the spring to fix the water line completely to my irrigation system when the water under my house has drained and the temperatures have risen.
    - Dwayne C.
  • C
    Pine Street Plumbing
    My appointment was at 10 am, and Chuck showed up at 11:05 am. He went to the bathroom, working slowly but methodically. Since I have replaced faucets myself (don't do it anymore-- arthritis) I knew it would take an hour or less to replace. Also, I knew the going rate for local plumbers is about $100/hour. Chuck finished, and presented my bill: $217.50! What? Well, even though his "quoted rate" is $95 an hour, he added on a "service charge" of $75 and he also charged me for "1.25 hours" of labor, even though I timed him with my stopwatch, and thus, I was POSITIVE that he only spent an hour doing the job (59 minutes, to be exact). So, the job was done in a satisfactory manner... but for $217 an hour!!! And he charged me for 1.25 hours, for a job that usually takes between thirty and 45 minutes! Unfortunately, there aren't many other options in Susanville, since Reno plumbers refuse to drive the 88 miles that separates us from the big city. In summary, he did the job, BUT, he charged me for extra time not worked, had hidden charges, was slow, and he was late arriving for his appointment. Does anyone know a plumber that DOESN'T that does good work AND doesn't cost an arm and a leg?
    - Jeffrey Z.
  • A
    Pine Street Plumbing
    unknown
    - Norbert J.
  • A
    Slusher Plumbing ��� Heating ��� Cooling ��� Electric
    unknown
    - Norbert J.
  • C
    Womack Plumbing
    May consider in the future if needed. Punctuality is their biggest enemy.
    - Andrew B.
  • A
    Slusher Plumbing ��� Heating ��� Cooling ��� Electric
    Called me back quickly, even though I called after hours. Dispatched a tech out quickly, didn't charge me as much as i thought they would. Didn't make us feel dumb. :)
    - Jennifer P.
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Plumbers in Eagle Lake Resort

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