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Concrete Repair reviews in Danville

  • A
    S.C. Home Repair
    I got in over my head on a do-it-yourself grout repair project and ended up reaching out to Josh to bail me out. He was very clear and up-front in his communications -- he provided a description of work, an estimate, and a time frame for delivery. I went with him, and everything went exactly how he said it would. He did the job how he said he would do it, when he said he would do it, and for the amount discussed. I honestly couldn't be happier.
    - Aaron L.
  • A
    I could not have been more impressed--and I am one of the most particular and detail-oriented folks I know! We initially worked with 4 landscapers/designers and then narrowed it down to Eastrock. Simply put--Larry's level of knowledge was top-notch, and his professionalism was outstanding.  We instantly could tell that Larry runs an ethical business with quality work, and we were  absolutely correct.
    Larry worked with us through many design iterations (~$750, and we owned the designs in the end). He provided professional masonry, architecture, drainage, and watering designs, including 3D computer renditions that allowed us a much better view of the work in real-life.  
    We then sent his designs out for bid. While his masonry work came in a bit more expensive than others, other aspects came in a bit lower. All in all, all 3 bids were very close, and the decision was clear to us to choose Eastrock for quality, responsiveness, reliability . . . and Larry is just an overall wonderfully nice guy who takes an interest in his clients and their styles.
    Larry submitted all designs to the HOA, and they were approved with no questions in less than 24 hours; he clearly knew the architectural guidelines very well and was respectful of such. In addition, Larry put us in touch with a planting expert, Diane, who was equally knowledgeable, professional, wonderful to work with, and offered reasonably prices at $75/hr for her services (including nursery visits with us to tag trees and plants and also on-site visits to ensure all plants were placed according to her plan and in the correct direction.)
    Our entire yard was installed ahead of schedule (less than 8 weeks). It is beautiful, and we could not be happier. When one or two things looked awry, Larry was very responsive and came to fix them and ensure we were 100% satisfied (lights were out, some fixtures were too bright for us--we only had to pay $120 to swap out for different styles), a few paver cuts looked off, etc.). In fact, in the middle of today's flash flooding and such, we noticed one of our drains was backing up. Larry was here this afternoon to inspect (and his daughter is home with a broken foot!) and will be back to fix as soon as the rains let up. And, in the middle of all of this rain, we are quite impressed that we literally have NO other puddles; the drainage job is amazing.
    Eastrock takes accountability for and pride in its work--not only Larry the owner, but his foreman and all crew members with whom we worked. As an example, when we asked if our daughters could make handprints in the concrete but they were  still at school when it hardened, the crew poured two separate molds another day just for them, and they then placed them in the yard for us where we requested.
    You won't be disappointed.

    - Elizabeth B.
  • C
    Fast quotes
    Good ideas for maximizing storage space
    Great prices (30% less than other shops in the area)
    High quality materials
    Their installation team knows their stuff
    They were quick to respond to additional requests (initially)
    Because they build their own cabinets, they���re able to make changes quickly
    They do everything from tear-out to final installation
    Overall project management, especially at the end of the project.
    To me, this was a tale of two projects. At the beginning, everything moved along without a hitch. The estimate was fast and thorough. The cabinet team showed up when scheduled, and completed what they needed to do in a timely manner, and the same thing with the floor guys.There were the inevitable hiccups, and those were handled quickly and professionally. (Examples: Some of their measurements were slightly off, and they were able to get replacement cabinets made that day. One of their machines broke, causing them to miss half a day.) After they finished the majority of the installation, things seemed to fall apart. Materials were delivered to their shop, where they sat for over a week, only to be thrown away and reordered again. On two separate occasions, they missed appointments to finish the job ��� the first one, one of their machines broke (again), and they cancelled an hour or so before they were supposed to arrive, and the second time they just didn���t bother to show up for at all. They finally completed most of the punch list a month and a half after they were scheduled to finish. (They never finished touching up the paint ��� I got tired of waiting and did it myself.) To make up for the delays, they offered credit to be used toward cabinet accessories. I selected the items three weeks ago, and have yet to hear anything after asking three times for an update. Overall, I had to take way too much initiative to see that the job got finished, calling or emailing frequently to keep it on their radar.
    - Scott H.
  • D
    Mr Pavers
    Well, it started well and ended well, but everything in between was a mess.
    Sandy Thimlar was the sales person who came out and she was great. She gave us great ideas of things we can do to maximize the space while minimizing the cost. I didn't feel like she was trying to upsell or convince us to get more expensive products. She did a great job drawing up the plan....but then it came time for Glayston, the owner, and his "crew" to come in...that's when it all went down hill.
    #1: They were supposed to start on Tuesday, but it was the World Cup and Brazil was playing. They called to ask if they could start on Wednesday instead. Ok, I get it. We're a soccer family. I understand wanting to watch the game, so sure. BUT on Wednesday my mom was having a major surgery and I would be out of the house from 6 am to at least 10 pm. Is there any way we could start on Thursday? Nope. We have to start on I have to be flexible for them but they aren't flexible for me.
    They start on Wednesday. I'm gone, so I haven't met the workers or been introduced to the foreman. But they just did tear out and it was fine.
    Day 2-more of the same.
    #2: Day three (Friday), the pavers arrive at 8:00 am. YA!! But no workers. 9 am, no workers, 10 am no workers. By noon I realize there is an issue and call Glayston. He tells me that they don't know what time the pavers are delivered so they don't come on the day it's delivered. OK. That's fine I guess...but ,maybe you should tell me so I don't sit around waiting for your guys so I can finally meet them. I have a full time job, two young kids, and a mom in the hospital. He says his foreman says he told me....I haven't been home. No one told me anything.
    #3: So they come on Saturday morning and start laying the pavers. I go out and try to introduce myself to the foreman, Arino. But they all say they aren't Arino.  I call Glayston and he tells me Arino isn't there...but then when I called that evening because of what happened this day, he tells me Arino is the tall, skinny guy and was there all Arino lied when I asked if he was Arino. Why? At this point I wasn't mad yet. In fact we even left on the Brazil 3rd place World Cup game when we left so that they could watch it while they worked.
    #4: Before we leave on Saturday we have a whole conversation with the workers about where our sitting wall should start. They spoke Spanish and so does my husband so there was no language barrier. The plans showed where it should be, we just wanted to confirm. They put a stake in the ground right where we said it should problem, right? 
     We leave and when we get back, they have built the wall on the complete other side of the patio!! Not even close to where we discussed. Why would they do that?? On top of that, the plans said that they would sleeve under the pavers for electricity in three spots, two large trees and for a new wall light on an outside wall of the housewhere there wasn't one before. 
    So we realize #1-The wall is in a TOTALLY different spot than in the plan and what we discussed, AND #2 they cut our DirecTV wire so we had no cable, which about made my husband lose his mind since the World Cup Finals were the next day AND #3 they cracked our existing concrete AND #4 didn't sleeve AT ALL for electricity.
    Call Glayston, and he tells me that he decided not to why? And if you decide that, shouldn't you call the homeowner first? Wasn't this part of my contract? It says in the contract that we would sleeve for electricity so I can have lights in the backyard. This was Saturday afternoon when we got home and he does call me back at all until Monday. Now I get that the man should have one day of rest (Sunday) and normally I wouldn't expect a call back but considering they have messed a ton of things up AFTER no showing the day before, you'd think they'd call back!
    When they come back on Monday and I look out my window and see them ripping up a part of the pavers and seem them adding a sleeve.. But they only did one sleeve to one location and used the smallest sleeve size possible so my electrician had to get creative with wiring throughout my yard. They were supposed to do at least three. But seeing them do one made it clear that they had not decided not to sleeve, they forgot and had I not called them out on it, they never would have sleeved at all.
    They fixed the wall location and Glayston did some kind of hot wiring of the DirecTV wire and instead of apologizing, he treats me like I'm overreacting and keeps saying, "It's pavers. It can be fixed." Not, I am so sorry all of these things have happened. I will talk to my guys and make sure none of this happens again. Can we do something to make this right? Nothing
    #5-The next day they work on my front porch and I come home and the porch has been laid crooked with crazy, uneven cuts all over it. It looked like I had done it myself with a book from Home Depot.It looks horrible! So again, I call and he acts like I'm making a big deal, because you know "pavers can be fixed easily".
    In the end, they did fix all the things they said they would and it does look nice, but  they did SO many things wrong  You would think after messing up something as big as the placement of a 15 foot wall, and cutting your cable, you'd make sure your team does an extra good job. Never once did Glayston offer a sincere apology or money back for the hassle.  He never ever admitted that his team messed up over and over again and caused unneeded stress. 
     Additionally, their "clean up" was horrible and I had to spend hours picking up bottles and gloves and cheeto bags as well as hose off the furniture and grill around the patio that Glayston promised would be cleaned up. Then to top it off,Glayston no-showed to our final walk through.
    Oh, and If you do the financing make sure you don't sign the contract until you are 100% satisfied or you are S.O.L.. 
    Not a great experience. Would not recommend them.
    - Alexis C.
  • A
    Bay Valley Contractors, Inc.
    Dean the salesman was EXCELLENT.  He was extremely knowledgable and he shared his knowledge without talking down the competition.  He is a teacher and we wanted and needed information.  Rual the project manager took personal responsibility for the integrity of "his" roof.  That showed up in the details from the first measurement to the last cleanup.  In between he supervised such things as not allowing a delivery truck to be on our driveway, thus avoiding potential cement breaks.  The roof is beautiful.  There were a variety of needed upgrades ... like extra airvents, downspouts, cleanout of old rockwool insulation and new installed, etc.  Everything was done in a professional manner.  Their price is competitive, but not the cheapest.  In this case, we feel it is money well spent.
    - Robert T.
  • A
    MG Construction
    MG Construction was very meticulous about the repair. We were really pleased about that. They're here all day long and they did the hard labor. They cleaned after themselves. It was very nice. I'm so glad that I did this.
    - Nancy S.
  • A
    I was extremely frustrated with my engineer and with the town's contract engineering firm. They ran my engineering costs way up ($3000) because I ended up paying for the time for both firms so that the two of them could argue with each other and they needlessly delayed the project. My lesson learned was insist that your engineer/architect/plan drawer etc document everything to the last detail and leave nothing unexplained. None of this, 'well its common engineering practice. I never have to spell that out for any other town....and quot; Just nip it in the bud, by making your architects and engineers go the extra mile up front. It will cost you less in the long run and you'll avoid a lot of frustration and pointless delays.
    We were very happy with Ward Construction and with their work ethic and pragmatic approach to problem solving. They cleaned up after themselves and were respectful, courteous and professional--no swearing, loud music, trash, damage to shrubs, etc. I often had to go check to see if they were working or not, they were so quiet (except on a couple of occasions when they had to jackhammer a bit). In spite of all the problems we had getting the plans approved, there were zero problems with the inspector. He was very complimentary of the work and even signed off on part of the job a head of time, saying he could see that all the prep work was correct and he didn't need to see the intermediate phase before the final inspection.
    I would recommend Ward and will use them again if I need similar services.
    - Roger P.
  • B
    The workers were professional. They cleaned up at the end of each day and with one exception kept me appraised of the status. Several of my neighbors have commented on how nice my driveway looks and what a good job they did.

    - Toni L.
  • A
    Bates Construction
    Bob was very punctual from the time I had asked him to come to give me an estimate, to giving me an estimate, then scheduling me for the job to be done.  It went as planned and in the time frame in which he said the job was to be completed.  

    The quality of work was excellent, and all of the workmen were polite and respectful of the property and the properties in close proximity to our home.  They cleaned up after each day so not to disturb anyone using the areas near the project.  They also couldn't have been more helpful when asked to do anything extra that was not in their job description, however related to the project.

    I would recommend them at anytime if someone asked who had done our project.
    - Lisa P.
  • A
    A1 Concrete Leveling of Cleveland - East
    John was very responsive to my call.  He came out and leveled my sidewalks same day and helped to fix my POS inspection violation on the end of my driveway.  Very good guy, was in and out, and extremely responsive.  Would highly recommend!
    - JULIA K.
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