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Kelly's Appliance Center

Founded 1975 • Angie's List since June 2010

A Rated | 32 Reviews

Description

Bob Kelly started Kelly’s Appliance in 1975. His son, Mark Kelly joined the company in 1983. The business strategy was simple: provide excellent personal service at a fair price. Kelly’s Appliance moved to Sonoma County in 1987 and continues to provide personal service to every customer. Mark Kelly took over full ownership of the business in 1990. Mark’s son David joined the company in 2009 and his daughter Shannon started in 2012 making it a true family business. Giving personal customer service is still our number one priority....

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Neli Virtual Appliance Repair

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Verified Reviews

A few reviews for this pro…

B

RATED

05/16/2017

Could not find a problem. Failed again a few days later. Came back promptly, identified a controller board, but VERY expensive including installation charge, so we declined.

DESCRIPTION OF WORK
Dishwasher failed, needed repair

CATEGORY appliance repair

B

RATED

04/10/2017

The work went well. He showed up on time, knew what to do and fixed it. He also warned me that the problem may be caused by bent vent pipe and may reoccur if it gets bent again. My only issue was the initial response time and the time to get someone out. I think it took almost 2 days to get back to me after I signed up with Angie's List. Then it was almost a week before they could come out. Overal...

DESCRIPTION OF WORK
Dryer repaired

CATEGORY appliance repair

A

RATED

02/10/2016

He was very knowledgeable and helpful . Very glad we called them for dishwasher service .

DESCRIPTION OF WORK
Dishwasher was not draining . He also explained how to properly clean and use our dishwasher to get the dishes as clean as possible . 

CATEGORY appliance repair

A

RATED

05/02/2015

Our washing machine stopped working in the middle of a wash.  We called Kelly's Appliance Service and they sent an excellent technician named Dane out to our place within a few hours.  After removing the defective water pump, Dane found a new and upgraded replacement pump in their warehouse but would not be able to install the pump until Monday morning.  After he left he called back and told us th...

DESCRIPTION OF WORK
analyzed reason clothes washer was not working and removed defective pump and replaced same.

CATEGORY appliance repair

A

RATED

03/27/2015

On time. Received courtesy call 15 minutes before arrival. Had replacement part on hand. Total time on site less then 90 minutes. Price was resonance. Tech was courteous and polite, left behind no evidence (other then a working machine). Final price was a few dollars under quote.

DESCRIPTION OF WORK
Diagnose and repair washer/dryer combo unit. Replaced drain pump.

CATEGORY appliance repair

Services Offered

Appliance Repair- Dishwashers, Refrigerators, Ovens, Stoves Washers, Dryers, Garbage Disposals & Appliance Sales.

Services Not Offered

Small Appliances- Blenders, Electric Razors, & Food Processors.

General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
No
Warranties
Yes