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Floor Cleaning reviews in Costa Mesa

  • A
    Sureshine Marble And Stone Care & Restoration Services
    They were professional and did a great job. They covered all around the areas to protect them from dust. They initially had left a few small areas somewhat rough. After I called them, the owner himself came and completed the job meticulously. We are very happy with the results.
    - Soheila C.
  • C
    Zerorez SoCal
    Bought service for $199.00 for wood floor reconditioning/cleaning. Contacted company several times without response. Finally, spoke with secretary who informed me service was for Orange County only. We had just moved to Los Angeles County & wanted floors cleaned. Hence, reason for refund request. I would appreciate a prompt conclusion to this issue. Thank you.
    - Kathleen M.
  • D
    Mother Earth Maids California
    Not well!  First of all, I was told four persons would arrive.  There were three, one was pregnant.  And I am assuming since I have a Hispanic last name, the provider thought I spoke Spanish, I don't! (To all of you reading this, please don't assume because a person like myself who have Hispanic last names speak Spanish.  We don't and many our families have been in California since the 1800's.  I am actually Native American).  Communication became an issue.  I thought the persons doing the work understood my cleaning request because they said they did.  It became obvious they didn't.
    After a couple of hours, they fell short of the mark.  I was very specific about using solution with bleach for the floors, that didn't happen.  They didn't move the furniture to get to those places difficult to clean.  There were webs still attached to furniture not moved along with the dust and dirt.  Before they departed, I had to request the cleaners to go over the floors again because there was particles of dirt and dust still on the floor after they said it had been cleaned.  To say the least, I was pretty upset.  In the end, I had to do it over myself.
    - Russ R.
  • A
    Quality Carpet Cleaning Inc
    We bought the whole house carpet cleaning prepaid deal for $165.

    When they came, the whole house cleaning deal covered the whole house.  They sold us two add-ons:
    1) Teflon carpet protection for $125 which seems fine.
    2) A special cleaning charge of $110 for six or seven spots / stains of an unknown origin (that our previous cleaner could not get out) that Quality Carpet Cleaning said would otherwise not come out but that this special process would take them out and keep them out.  I asked if it was guaranteed and was told that he would not charge if the spots did not come out.  The spots came out as the provider said -- but when the carpet dried, the spots came back.

    When the company called a couple days after the cleaning to see if everything was fine, I told them about the spots coming back and they sent the crew back out to retreat them.  This time the spots did not come out completely but they stayed that way -- very faint but still noticeable.

    They refunded the $110 and now have a repeat customer.
    - Harris S.
  • A
    He was amazing and very knowledgeable. There were some issues with the wood floor having some crashes and he was able to make it look like it was brand new. He was very hard working and he knew what needed to be done. He was a great guy. He has done this for a long time and knows his business. He articulates well and will let you know what needs to be done. I will highly recommend him.
    - lena o.
  • A
    Sureshine Marble And Stone Care & Restoration Services
    - Marsha S.
  • A
    Sureshine Marble And Stone Care & Restoration Services
    - Gary B.
  • A
    Quality Carpet Cleaning Inc
    It was fine, it went fine.  They were fine and it was okay.
    - Edgar R.
  • A
    Sky Blue Restorations
    Was here on time but 1 have to look at the job first before i can make an assessment.
    - hanna w.
  • A
    Sureshine Marble And Stone Care & Restoration Services
    GREAT! They put down drop cloths over the wood floor to walk between the front door, kitchen, and bathrooms. They were on time and did exactly what they said they would do.
    - Brian S.
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Floor Cleaners in Costa Mesa

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