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Masonry reviews in Corona Del Mar

  • A
    Alan Smith Pool Plastering & Construction
    I initially met with Mike who listened to my ideas and made some great suggestions for pool tiles and pool finishes that coordinated with my home style and surroundings. Shortly after I met with him, he emailed me a very detailed proposal. He made the product selection process easy for me by bringing multiple samples of pool finishes and tiles that helped me visualize the end project. My previous pool finish had worn away over time and I was looking for something more durable but gentle on the feet. My older plaster finish would cause sores on the feet of my children. We ended up going with a microfusion pool finish which is the smallest pebble available. This was important to me because I wanted the long term strength of pebble with a finer texture. I was alerted the day before the crews would arrive which was pleasantly surprising for a contractor. I was a little nervous about the demo process but my fears were allayed when they covered my entire pool with a tent like structure that contained all the debris. It wasn't as loud as I expected because they didn't use jack hammers to remove the plaster. Instead they used a High Pressure Power Washer to remove all the old flaking plaster. At the end of each day, every crew was diligent about cleaning up. The waterline pool and spa tile blended well with my existing coping and helped me achieve an organic look that complemented my garden and hardscape. I was intrigued and impressed watching the plaster crew as they seemingly brought my dated pool and spa to life. They started off by covering my new tile and existing decks with ample amount of plastic. They were very detailed and you could tell they took pride in their work. I wanted my pool to sparkle, so Mike recommended that I add abalone sea shell to the pool finish. I also wanted a very blue water color, so we ended up adding extra blue iridescent glass beads to the pebble pool finish. When the sun is out, my entire pool and spa glistens from the sunlight. The end result is a vibrant and inviting pool. If you are interested in working with a company that doesn't cut corners, keeps commitments, and cares about quality, then you should give this company a call.
    - Bonnie S.
  • F
    West Hills Masonry
    We used West Hills Masonry to turn our front yard into a hardscape patio area. They were impressive upon their first meeting and in initial communications. They had overall great reviews online and presented us with their fancy folder of referrals. We were assured that they wanted us to ���be satisfied 100%��� and said they���d work with us on all the details as we go so we went with them. We were told ���from start to finish it would be on the job for no longer than 2 weeks.��� Somehow 2 weeks turned into 9+ months. Rain delays happened at the beginning, and we can���t fault them for that. When our front patio cement was finally poured (2 months after the project was scheduled to start) it was incredibly sloped. We had been told there would be a ���slight slope��� for drainage, but this slope was over 12 inches across the front of our small lot. I had expressed concerns at how the slope looked the day before they poured, as was assured ���all those things will be taken care of.��� We were then coerced into paying thousands of dollars more to correct the slope issue. From the time the patio cement was finally done (4 months after the start date), it took an additional 5+ months for them to finish the details along the way. They would fix 1 problem, say the project was done and we had to keep reminding them of the other issues still left unfixed. The communication between us and the Project Manager was often not passed along to the crew working on-site and the Project Manager was rarely there, and there were many issues because of that lack of communication. At times, I felt like I had to babysit them. I also had to make countless changes to my personal schedule to accommodate them. The project manager would make promises of what work would be done when, and the day would pass with the work still undone. One day we had a scheduled meeting and he failed to show up or give notice that he was cancelling our appointment. In the initial contract, we agreed on a price for vinyl fencing and gates. There was a miscommunication between West Hills and the fencing companies and it ended up costing more. West Hills tried to charge us saying that we had changed our minds on the style of fencing. We have text proof that this is not the case as we had sent the pictures of the fence we wanted before starting. It got so bad that the 1st Project Manager was pulled from the job and a 2nd Project Manager was put on in his place. He seemed to know much better how to do things (since he was actually there working more than the 1st Project Manager. Part of our design included inlaid shells and we were told by the 1st Project Manager he could make it happen (part of his countless promises and under-deliveries). It did not turn out looking like we wanted it to at all. When we talked to the 2nd Project Manager after the fact, he said that there was no way they could have done what we wanted. We wish someone would have told us this earlier so we could have changed our designs. Another part of our design included stepping-stones with handprints in them. We waited around for hours to make the handprints (missing meetings, school, and naptimes). When they finally said it was time, the cement was so hard that the handprints are barely noticeable. The cement has nice looking saw-cut lines. Then someone must have dropped the saw or something, because there is a 2.5 inch ding. They filled it in to ���repair��� it, but it still stands out. Our initial design (that they had from before we decided to go with them) showed 5 drip lines along the house. These were forgotten until after they already poured the cement and were never installed. There is potential for a slab leak in the future as we do not know what happened to the line they were supposed to be installing. One of the drip lines installed was never connected properly and had to be hodgepodge put together to work. It doesn���t match the other 3. We���ve asked them to replace it, but they say that the way they have it is ���industry standard��� and will be fine. We just want to know why the other 3 are different, and why we can���t have a cohesive overall look. Their website says, ���Our award-winning service is your guarantee! Let us prove it...we won't let you down.��� The only thing they have proved to us is that they are full of talk on their website, but unconcerned to actually make sure their customers needs are met. We attempted to meet with the owner to amicably discuss our issues and he said his Project Manager would take care of things. We emailed them to discuss our issues and concerns and come up with a way to meet in the middle. The owner was anything but helpful saying that the work has been completed to industry standards and we needed to pay them or they will put a lien on our home. I would highly recommend using a different company for your masonry needs.
    - Barbara P.
  • A
    R3 Construction
    Sheldon is wonderful to work with. I have used him before in the past for interior painting jobs, and this time he provided additional services for us and did not disappoint. He is punctual and very professional. He came to my home to work on our entryway, which required painting, reworking of the electrical outlets, dismantling a chandelier and fixing the ceiling with drywall. He did an excellent job and provided affordable pricing. I am so happy with our entryway. Initially we only had one outlet and he rewired and added the electrical circuit so that we could have two outlets. We also had an outdated chandelier in our entryway that we wanted removed. He removed the chandelier and restored the ceiling so that it looked like the chandelier had never been there. He made helpful recommendations as to the kind fo paint we should use and other useful tips. We will definitely use him again for future remodeling and additions to our home.
    - Alia B.
  • A
    Oceanscape design inc.
    The men doing the work were very polite, diligent in their work and gave me privacy while they worked.  They were clean and well spoken.
    - dori p.
  • F
    J & O Construction
    It could be dangerous to use this company.
    - JANICE R.
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Masonry Contractors in Corona Del Mar

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