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Water Heater Repair And Installation reviews in Concord

Real People ~ Real Reviews ~ Real Results

  • Angie's List first came to the rescue where I sorted to the best rated water heater specialist of which I promptly found Fast Water Heater --- great history of positive reviews and awards. They definitely lived up to their reputation! Office operator was super helpful to identity my potential needs, gave me a ballpark quote and set up a timetable for them to come out that day. What they do is not only come out for an estimate, but they will bring products with them onsite so that if you decide to go forward, you will have a new heater installed that day! The technician, Robert, took great care and time in explaining all needs, permit considerations, and steps in the process. Being a homeowner for over 16 years of 2 different homes, I lucked out and never had to purchase or replace a heater. Well, my time finally came to do so and I am extremely grateful for Robert and Fast Heater. Product and installation costs were comparable to another outfit I also come out for an estimate, but Fast Water Heater won out the job because of their superior knowledge, explanations of permit concerns and longer term considerations. Robert itemized out all the work items for me to prioritize and determine which I should move forward with. Water Heater replacement is their core competency folks, so no need to look further! They will take care of you. Thank you, Robert and team!
    - Stephanie F.
  • They responded the same day within a few hours and I had a new water heater by the evening. The plumber explained what had gone wrong with the current water heater and explained why it couldn't be repaired. The plumber discussed options for a new water heater. After a new water was installed, he discussed the operation of the controls. The price was reasonable.
    - Duncan S.
  • I talked to Jeff about my situation. I explained to him I need an appointment early enough so I can go to work. I told him I had to leave my house by 12:30 Jeff told me no problem, I will be the first customer in the morning. He told me someone will be out between 9-2. I told him that will not work for me I have to be out of the house by 12:30. He told me don't worry the work will be done by that time and I was the first person. This was on a Friday and my appointment was the following Friday (they make same day appointments). On Wednesday my water heater burst. I had to call the water dept. to shut down my water. Now I have no water in the house. I call Jeff to see if they could get me in any earlier than Friday. He told me he will try (what happen to same day appointments) if not I still have my appointment on Friday. He didn't call me on Wednesday or Thursday, so I assumed my appointment is good for Friday. On my appointment day, Friday, at about 9:40, know one called or came, so I call the company. I told them know one has shown up for my appointment. The person told me I was the second customer for the day and the person will be out there when he is finish. I explained to the person I was promised to be the first customer of the day because I have to go to work and it will take 2-3 hours to complete the job. He told me he was sorry that he can reschedule me for another day. I explained to him I didn't like to be lied to in order to get my business. I could have found another company instead of wasting my time with them. I have no water in my house and you want to reschedule. I told him I would find someone else before I ever reschedule with them Customer beware
    - Desiree F.
  • Proficient work done by High Tech Plumbing. Carlos and Pedro arrived on time, and completed all the work needed within a responsible time frame. I am completely satisfied with their work and customer service. Will definitely give High Tech Plumbing another call when I have another plumbing situation in my home; and would surely refer them to my friends and family.
    - Erika C.
  • Very well. Matt arrived punctually and at the appointed time, performed a detailed inspection and provided an estimate we agreed to. Matt performed all the required work in less time than he estimated, and left the site clean and organized.
  • Great! They arrived on time, provided a free estimate and were able to schedule the work quickly. They even fixed an outdoor faucet that previous plumbers didn't want to touch. They performed the work for a flat fee yet didn't rush the job. They also cleaned up well.
    - Brenda K.
  • We emailed Plumbing Solutions and they got back to us right away, scheduling a visit for later in the day. Joel came out with a partner and fixed the leak for free, and gave us some advice on the faucets so we could try to fix ourselves before paying for him to do it, which was very thoughtful! He also gave us a very reasonable quote on a new water heater (ours is 20 years old) which we intend to take him up on. They were both very professional, wore boot covers, and were friendly with our dog!
    - Sean D.
  • Very good service. The installer completed the installation of the new water heater under two hours. He made sure that resulting air in the pipes was removed by having us turn on and off the faucets approximately 30 times.
    - Deanna J.
  • Victor and VRG plumbing is my go to plumbing expert. As the procurement manager of a local construction company Envisage Construction contracts with VRG for the majority of our work and they take care of all of our service calls. Great team to work with, cannot suggest any higher.
    - Cory P.
  • Called on Monday, plumber did the work on Tuesday. Plumber arrived on site, reviewed installation with me over the phone, precisely defined the problems and the solutions, provided a complete quote for the work. Installation took one day.

    - Gregory C.
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Water Heater Installers in Concord

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