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Landscaping reviews in Concord

Real People ~ Real Reviews ~ Real Results

  • Excellent experience with Black Diamond Pavers. I had them replace two concrete driveways after one of them cracked. The project manager and designer, Michael Martinez, was a unique combination of informative, easy going (no pressure), and meticulous. The prices were competitive and the design was spot on. I've received numerous compliments on the driveways from my neighbors. They send a full crew of 3 folks out and they work hard, use the right equipment, and are clearly professional. The crew leader, Juan, was especially helpful. Although they had all of the gas and water lines marked in advance, one of the water pipes broke (it was not buried as deep as it should have been). He was quick to inform me what took place and worked immediately to repair it while Michael, the PM, drove out to make sure it was fixed correctly. While a busted water pipe is usually not a good thing, in this case, it showed their professionalism and their commitment to taking care of their customers.
    - Josh B.
  • I called Maki as the work they did and the pricing from other reviewers seemed fair. The day they were supposed to come for the estimate, they were a no-show with no call to let me know. I followed up and he sent Sam Alusa. I negotiated a package of work and felt good about what was to be done. Throughout the project Sam kept telling me to 'trust him', as I continued to pay as he went. It was after the project was finished that I found out you don't have to pay more than a $1000 deposit for a contractor in the State of CA. This group was sloppy and left my project with several unfinished issues. There were 2 large cracks in my walkways within a week. Another long crack in the back patio. He said he guaranteed his work for a year and would fix everything. He has not fixed anything. My front porch, while it could have been cute, was left with cement marks all over the pavers because they didn't clean up. I can't fix that. The concrete is also dirty and won't clean off. They were sloppy. They took away most of the cement from my yard, but since they finished, I am constantly finding cement that was buried in various parts of my yard as well as garbage they left behind. They also buried the grass they pulled up instead of hauling it away. All of this was found as I was doing other projects. They poured a cement border around my yard which is crumbling away. They didn't use any sort of reinforcement in the cement for either the border or the patio, saying it wasn't a good idea in the event it needed to be fixed...well, a lot of good that did since they won't come back to fix it. The concrete that was poured for my patio slopes to the house, which will result in water in the house if I don't fix it. At the least I will spend another 4-5000 for a covered overhang as a possible fix. He charged me $1100 for sprinkler supplies to redo my system and may have spent $100. And I learned he didn't use anything that was new. The unit he used to connect the water to my pipes didn't have a pressure valve to prevent water from coming in the house if there was a problem. The piece he used was not up to code. I have already paid out $2000 to other contractors to repair the issues with my sprinklers and replace sod due to the sprinkler problems. Turns out this Sam guy didn't even give me his number, he gave me one of his workers numbers so I can't get in touch with him. I called Maki on 2 occasions asking to get this guy back to fix my work and never heard back. Maki states this wasn't his project, but I went through Angie's list for his services, not someone else's and I wasn't told that he sent it to another company who I now cannot locate. Maki, you need take ownership for this project and come back to fix it!
    - Kathy H.
  • A BIG Thank You!!! to our project manager Zack..... The crew that worked on our three bedroom two bath remodel were incredible. From the get go Zack was helpful in answering our many questions and even went as far as accompanying my wife and I to pick out the tiles, sinks and vanity's for our new bathrooms. the scope of work included adding 300 sqf with 2 bathrooms, from planning to finish. It has been a long journey but the outcome is spectacular. I would personally like to thank the entire crew from construction workers to roofers to electricians to tile workers. But most of all I would like to give a big high five to Zack for all that he has done!!! The Thompson Family
    - michael t.
  • Wonderful! Great service. Was above expectation and reasonably priced. I have called Sergio back several times for more work and he does not dissapoint. Will continue to use his services and recommend him and his team Honest, hard working and does a great job.
    - joan w.
  • It went very well, very professional and cleaned up well after project completion. I was very pleased with the service received and the price was very good. The only downside is that they booked 4 months out. Guess they are extremely busy.
    - Rick K.
  • Service is great. Employees are very knowledgeable and cordial. I have had the service for more than 10+ years and the lawn continues to be green and free of weeds even though it is root bound and in some areas lacking water due to my sprinkler system. The landscape areas are pre-emerged twice a year and I have no or minimal weeds in the rock and landscaped areas (note their is no plastic covering under the rocks). I would highly recommend ProGrass for you lawn fertilization and landscape weed control service.
    - Thomas M.
  • Quite well. They've done work for us many times over the years. Todd comes out first to make a list of work to be done, then a quote emailed for approval, then a date is scheduled. The crew showed up on time (actually early). This time it was Hilario and his crew. They did their usual thing, which means excellent work, plus some extras. They're easy to work with - very pleasant, detailed, good cleanup.
    - John G.
  • The night before the work was to be done I was informed by Rick that they had no workman's comp insurance. He asked me if that would be a problem. I said yes. He said it was a glitch and that he would work it out with his insurance agent and get back to me. I never heard from him again even though I attempted to contact him many times.
    - Demetria D.
  • We worked with Joe Kauffman of System Pavers, and his crew chief Romero. They did an amazing job transforming my backyard from a yard to a wonderful living space with beautiful pavers. Our outside furniture looks fantastic on our new patio. The neighbors have all complimented us on how wonderful a job they did. I wouldn't be surprised to see them with a Systems Pavers truck in front of their houses soon too. Thanks for a great job.
    - G B.
  • He has always been nice to work with. His crew works hard and well. Master with a chain saw! He takes my opinions well and works with it. I get my vision. Professional and pleasant (funny)! Safe work.
    - MaryAnn G.
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Landscaping Companies in Concord

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