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Find Top-Rated Concord Home Automation Services

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Home Automation reviews in Concord

Real People ~ Real Reviews ~ Real Results

  • We would like to thank you for each and every thing you did at our house. Our new bathroom is now much more beautiful and functional than we could ever think of. Our thanks are mainly for Shawn and the actual people that did the work and this review is the main thing where we can show our appreciation. We will hire them again in the future for any other remodeling project we will have.
    - Jackie S.
  • I had an old Federal Pacific Electric main electrical panel and the house inspector had recommended that I had upgrade it. I was budgeting to do it later in the year but I was having a problem with flickering lights in the house and called Jeremy to have Got Watts come take a look. Jeremy came out personally and spent about 2 hours going through and debugging things (without charging me!) before coming up with 2 suggestions:
    1) They could start billing and going through all the connections in the house to track down the problem
    2) They could replace the main breaker panel now (FPEs have been known to cause flickering) and if the flickering was still present they would do a few hours of free debugging work.
    I chose to do the second option. The crew came out ready to go on the scheduled date and did the job in under the estimated time (on the hottest day of the year so far!) The installation looks amazing, they really do make a bunch of metal look really d*** nice. Unfortunately the flickering was still present.
    The foreman came out (Jeremy's cousin) and did some work, replaced some breakers and found some really weird wiring problems (it looks like there is a shared hot somewhere.) It looks like a whole house rewire may be in our future but for now I replaced the light fixtures with LED ones (the LED didn't flicker, only the Halogen/Incandescent) and will be putting in AFCI breakers to protect myself against any potential arcing. 
    I would absolutely recommend working with Got Watts for any electrical project and will be calling them when it comes time for a whole house rewire.
    (This was all after having another electrician come out and do one of the biggest hack jobs I have ever seen. That's another story for another time)
    - Josh M.
  • Frontpoint Customer Service was a very good experience. I purchased the Angies' List package deal, but I worked with the agent to make sure that I only received the devices that I needed. He was very good in walking me through the whole price calculation & recommending items that I needed & that I didn't need. 
    Once the system arrived, it was easy to install. I called & activated the system.
    However, one of their Glass Breakers didn't work. we tried to fix it over the phone, and I tried numerous suggestions offered over the phone for about 20-25 mins, still didn't work. My Garage Door Sensor also didn't work, due to the fact that it was behind a metal gate. Also, the sticky pads were not that sticky, especially for the Motion Sensors on the wall. I still have one of the Motion Sensors.. that keeps falling on the ground.
    I did receive the new Glass Break Sensor & a few sticky pads for the Garage & Motion Sensors. They all worked, in the sense that they were all recognized by the system. My system is up & running now.
    however, the only issue I have is the sticky pads, that keep falling. I am going to try using new sticky pads, and hope that they will work.
    Overall: Good Customer Service, but I wish their product itself, especially their sticky pads were a bit stickier.
    - Kuntal D.
  • They're good. I have a 3 year subscription because the monthly payments are less than for a year's subscription.
    - Linerath S.
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Home Automation Services in Concord

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