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Find Top-Rated Concord Carpet Installers

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Carpet Installation reviews in Concord

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  • The carpet cleaning was very good. I have allergies, so I like that fact that they are certified by the allergy association. They cleaned 4 rooms (Living room, dining room, a bedroom, a hallway, and the stairs). I have used them at least 3 times. It is very easy to call them on the phone. Someone always answers, and it is easy to schedule. They are very professional, and arrive on time. The carpet cleaning quality is top notch, and the price was pretty good. I have used other companies in the past, but the quality is way better with Stanley Steamer. They are top notch in carpet cleaning. They did a little carpet stretching, but the quality was average. I will defiantly use them again in the future!
    - Grace B.
  • When we purchased our home, the sellers had put in new carpet throughout the house.  As time would show, however, they had clearly gotten the Home Depot special, because less than three years later, multiple large ridges had developed throughout the house.  I thought we would have to get new carpet, but then I learned about carpet restretching.  Gary saved us!  I cannot stress what a delight it was to work with him - scheduling an evaluation and then the actual repair was straight forward and easy, he was punctual both times, very personable without wasting time.  He estimated it would take 2.5 - 3.5 hours for the job, and finished in exactly 3.  Our house is transformed; no longer do we have the veritable carpet Himalayas in our entryway as an unsightly trip hazard.  I recommend him whole heartedly and am so happy I found him through Angie's List in the first place.
    - Jessica R.
  • We used the company's Concord location and were very pleased with the selection and quality of the carpet. They were very responsive to our request to come measure and provide a written estimate for the job. The carpet had to be ordered and came in earlier than they had indicated.
    The installers arrived on time and were very professional in their approach. We were originally told by the sales person that it would likely be a 2-day job but the installers said they could do it in one day. They ended up staying until past 7 p.m. to get it all finished. In some ways that was an inconvenience, but it was nice to have it all done in one day. We did notice a few small dings in the wall paint from the furniture moving but nothing that was difficult to fix.
    Overall we were very pleased with the whole experience, which turned out to be much smoother than we had feared.
    - Eileen H.
  • We moved in to a new house and wanted to replace a majority of the flooring. FCI was recommended to us by friends who had used them for their flooring needs.
     As you know when buying a new home, schedules change a lot for closing escrow etc. As it turned out, we got pushed back a week and needed to have the entire interior painted and the flooring installed prior to us moving in. Bottom line is that FCI went above and beyond to complete the work to finish before we started moving our belonging in. Reggie and staff were great to work with, and the crew worked beyond the typical "9-5" schedule and did a nice job.
    - clifford b.
  • The carpet seems good enough now that it is in, I just feel like I've realized I could have gotten more of the same quality carpet for my money getting carpet somewhere else. Also, had an issue with the sales person taking about checking the storeroom for thresh hold pieces that would match the hardwood floors that our new carpet was butting up against. No mention was made of additional cost or additional time to get them. A week or so later the carpet is being installed and when I ask where the thresholds are, the salesman tells me they are an additional cost and will have to be ordered and won't be in for several days. Total mess. It got sorted out in the end, but I would go with a different company next time.
    - Allison B.
  • I’ve used them before and that’s why I went back to them. They were very good and I would highly recommend them. They are very accommodating and they do very high-quality work. They let me borrow the samples for a day to see how it looks against the walls. They worked around my schedule to meet my requirements and they made sure that they were selling something that I wanted. Overall, it was a great experience and I would use them again.
    - Yvonne Q.
  • They were very careful.  They went slowly because they wanted it done right.  Removed all the old "sticky" gunk under the old vinyl.  Prepped the concrete slab, took their time to wait for everything to set, dry, etc.   It wasn't "rushed" it was done slowly because they wanted it done right.
    - CORINNE L.
  • They did a very good job; I needed it done quickly so they ordered the stuff immediately. They had to have a special liner underneath it because my HOA said it needed a liner underneath it, although we are on a ground floor. They are very accommodating, got it done quickly and did a very nice job. It only took them two-and-a-half days to do it. I will use them again in the future.
    - carol H.
  • We were undecided on the vinyl choice as so many choices. Rhonda at Scotts helped us narrow the selection so that the vinyl would not compete with the granite colors.
    Work scheduled for following week. Mike and his assistant were very professional and worked from 8:30am to approx 4pm.

    They pointed out the floor sloped and they built up the floor to level it out.
    Laid down the vinyl and last foot in roll had 2 nicks which they replaced the following week. The seams are perfect and cannot be seen.. They did a great job.
    - norma b.
  • Again Rhonda from the store helped us select a carpet design, color that would be as serviceable as we needed and match the kitchen floor etc.
    We wanted premium carpet and underpad as the last one served many years and was worth the extra money. They arrived on time, moved the furniture and removed the old carpet and underpad which had disintegrated  over the years.  They "fixed sqeaks " in the floor boards and then laid the new underpad and carpet before returning the furniture to the family room. They did a perfect job.
    - norma b.
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Carpet Installers in Concord

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