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Carpet Cleaning reviews in Colfax

  • A
    Sierra Steam-Way
    We decided to get our carpets cleaned and found Don on Angie's List. He gave us an approximate quote on the phone which was lower than what we paid. In his defense, he didn't know how large our rooms were or how much furniture we were going to move out of the way as we discussed only traffic patterns. I feel a better way to quote would be by the square foot rather than a round number. We put a lot of effort into this cleaning and I do feel Don was very honest when he measured and gave us the actual quote before starting the job. Along with being very honest, he was very courteous as a guest in our home. Don is the owner and does the work himself which means a lot to me.
    Don called when he was on the way to our home and called again when delayed by a train. When he arrived he introduced himself and we talked about the job. After quoting the carpets he quoted the couches. Again the price was higher than what I wanted to pay but he also did more surfaces than he would for the price paid. I was able to talk to him as he worked and found out his equipment is much better than others which makes for cleaner carpets/couches. He put corner guards to protect our walls, and leg blocks to keep the pieces of furniture we didn't move off the floor. He did get most of the spots out, all the food stains came out but some of the older pet stains are still a little visible. Much less visible I must add. He used natural, citrus products which is a big plus. He also used a dryer as he worked and our carpets were only lightly damp the next morning.
    I feel very good with the job and would hire Don again. I am one to believe that you get what you pay for and I feel good about the job done, materials used, professionalism of Don, and price paid. I do feel that quoting sight unseen is not an ideal way to do business thus the B grade on price.
    - Frank G.
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Carpet Cleaners in Colfax

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