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Cleaning reviews in City Ranch

  • F
    Handy House Cleaning
    I booked Handy House Cleaning to do a one-time deep house cleaning. After being rescheduled one day at the very last minute, my appointment was rescheduled for the following day via text message. I tried calling Handy but they insist upon emails. They confirmed the appointment for the following day and cancelled 17 minutes AFTER the appointment time. The automated message said there was an emergency for the cleaner but that was a lie. I received a message from the cleaner that she was mistakenly booked because she lived over an hour from the home that was being cleaned. My father drove over an hour each way from Oxnard to Palmdale for both days in order to meet the cleaners only to have his time wasted. This has been handled very unprofessionally with a significant expense to my father in time and money. I requested compensation for the extreme inconvenience and they offered a refund. Obviously, a refund is in order because they didn't complete the work. They were completely unwilling to compensate for the inconvenience. I would never hire them again and strongly recommend against it.
    - Danielle H.
  • C
    Ross Professional Maintenance Service
    She offered a considerable ���discount��� if I paid in cash, which is never a good idea. She charged double the maintenance price, for the initial cleaning, which was not thorough at all. Then, on the second cleaning the quality was quite poor and the crew rushed through the house in record time. They missed many horizontal surfaces and didn���t move most items, even small ones, in order to clean behind or under them. Not a good value for the price! I don���t just want my home to appear clean and smell like PineSol, I want it to actually BE clean. After they were done cleaning, anything I moved from it���s normal location or position, had dust and/or dust bunnies under it. Top of refrigerator, picture frames, fan blades were untouched. Also, when cleaning cabinets/cupboard doors, if the cleaner couldn���t reach the top half of the cabinet/cupboard door, they simply cleaned the part they could reach! Without using a stool, they left a line on the cabinet where the wood cleaner was used vs., unused due to height. Unprofessional.
  • A
    SL Home Designs
    I am very happy with the overall service provided by the company. When I called for the price estimate, the person on the phone with me was very nice. The technician arrived on time and he was very professional. He explained us how our dryer vent air flows and where it accesses to. He cleaned what 2 other companies weren't able to clean at a competitive price. Definitely recommend this company.
    - Diane S.
  • A
    Steam & Dry Carpet Cleaning
    When I found out my new puppies had Giardia, I needed to sanitize my whole house pronto. Jose was able to come that day and steam clean my whole house. He did an amazing job and was very thorough and even gave me a great deal on the price. I will definitely be using him again in the future.
    - Dianna W.
  • A
    Sam Miller's Carpet Care
    Exellent, 5+ stars. Phillip (carpet tech) called to notify he was on the way. The carpet had not been cleaned in the last 8 months. Phillip listened carefully and noted what needed to be done. He worked dlligently to mitigate the damage done by previous carpet cleaner along cleaning needing done with 2 dogs. Was amazed at the end result. Carpets look great. Thank you Sam Miller's for providing a great service and to Phillip for an exceptional job - you are truly a professional.
    - Vetta M.
  • F
    Spic And Spann
    On the day of the project, it took her 3 hours from the bathroom to the living room. (This particular bathroom was just cleaned 2 weeks prior by a professional service and no one had used that space). She stated she had another appointment and an errand. Therefore, I reassessed her project and I asked for all the floors to be cleaned and the oven. The oven was cleaned but the wood floors were not polished only swept and the family room floor was swept, not mopped. Very poor service, unacceptably poor.
    - Sheila O.
  • A
    Sam Miller's Carpet Care
    They did a great job, carpets looks great, they also buffed kitchen countertop, cleaned all our bathroom shower surrounds, bathroom countertops, tile flooring, they even cleaned vinyl wood flooring in one room. Very professional and friendly. Very reasonable price for all the work they did. We will hire again for sure.
    - Dan H.
  • A
    Lety���s Housecleaning Service
    Great job and would definitely use them again! They did a very detailed and thorough job - top to bottom with nothing overlooked from ceiling fans, appliances, walls, inside cupboards, fireplace screen, etc. - just amazing attention to detail! Very pleased overall with this service!
    - Donna L.
  • A
    Renew Restoration
    They did a very good job. They're very responsible and ethical about his work. They get it done and do a good job. Eric is very detailed, and puts a lot of thought into what he does. He's very punctual and considerate of his customers.
    - Lou B.
  • A
    Elite Building Maintenance
    The providers were very professional and friendly.  They were neat and efficient.  After assessing what I wanted cleaned, they got right to work pretreating my carpet.  After cleaning the carpet and putting all of the equipment away, they mopped up any drips of water that were on my tile hallway.  I was very pleased with the work that was done.  I will definitely use this service again and I highly recommend them to anyone looking for a great carpet cleaning company.
    - Audrey M.
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Cleaners in City Ranch

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