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Plumber reviews in City Of Commerce

  • F
    Tankless Solutions Inc.
    I reviewed Angie's List and decided to call Tankless Solutions by Phil's Plumbing. I called early in the morning, a woman answered and told me Phil was on a job. She took my contact information and said he would call me. Phil returned my call. So far so good. I explained the problem. He thought it might be a leak. He also told me how busy they are during the holiday time. Phil said he would check his availability for the next two days and would call me in a bit to set up an appointment. I asked him to call my stepfather (he lives in my home) as I was not going to be home for the next few hours. About an hour later I called my stepfather to ask if Phil had called him. He hadn't. Around 12:30pm, I called Phil. He asked that my stepfather call him at 1pm. The two of them spoke about 1pm. My stepfather told Phil there was no discernible leak. Phil told my stepfather he was with a client and would call later. We waited until 4:45pm and then I called Phil. He told me he was with a client and would call me in a few minutes. It is now late afternoon of the next day and there has been no return call. I completely understand that when one is with a client, one does not want to be interrupted by calls. It is disrespectful to the client. I also understand how busy tradesmen get during the holidays. A simple, courteous turn down at the first call would have been appropriate. Certainly better than the telephone exchange that has resulted in a delay of the necessary repair.
    - annelle g.
  • A
    Norwalk-La Mirada Plumbing Heating & Air
    Using Angie's List, I called three different plumbing and HVAC companies and asked them to perform a site visit and then provide an estimate.  After considering all three, I decided to divide up the work (plumbing/HVAC) between two companies.  Norwalk-La Mirada was given the plumbing work.  A fellow named Corey came out to look at the work and he provided the proposal.  I was impressed by his professionalism.  When I decided to use the company, I specifically asked that Corey be assigned the work.  On June 27, the company told me that Corey would be at my home on July 7 at 9am.  On the appointed day at 9:20, I called the company and asked about my 9am service call.  The receptionist checked with dispatch and then told me Corey was on another job, wouldn't make it that day and could he come tomorrow.  I told the receptionist no, that I had scheduled other service calls for the next day, as well as painters and  wallpaperers.  The plumbing work was to be the first work performed.  She asked if they could send another plumber that same day and I told her yes.  So, after all that, the worker arrived.  His name is Olsiner and he did a great job.  I was very pleased with the work and his courteous manner.  

    Here's the issue:  I should have been contacted by the company either the day before my scheduled work or at a minimum, in the early morning of July 7 and told that Corey was unavailable.  We could then have had the discussion about other dates instead of me waiting and the company is a no-show.  I wonder when or if I was ever going to receive a call.  That said, I was pleased with the work.  


    - annelle g.
  • A
    James Edward Handyman & Custom Woodwork
    James is reliable, prompt and very talented. We had custom cabinets designed for our garage and because they are so deep and wide, they began to sag in the middle. Side note: original woodworker should have known this would happten after time. James built and installed supports. But the really beautiful job he accomplished is the work he performed modifying the straight pillars to the type that adorn a Craftsman style home. They look just great. He is realistic about what can be done. We asked him about some furniture and he told us he could change the one piece but could not change the second piece. I appreciate his frankness. He works quietly and keeps a very clean work space. James is a great find.
    - annelle g.
  • A
    AMC Plumbing
    After several attempts to flush the toilet in one of our bathrooms, we understood we needed help. Our neighbor provided a snake and also told us to use hot water with detergent. We tried the home remedies to no avail. Now we understood we needed professional help. It was a Friday night about 9:15. I got out my iPad, logged on, checked Angie's List and called two plumbers. Both listings stated they provided 24 hour emergency service. I got messages from both listings instructing me to leave my contact information. Almost immediately, Miguel Colin of AMC Plumbing returned my call. We discussed the problem and his first question was, "Is the shower drain clogged"? I hadn't thought to look there, but sure enough both bathroom shower enclosures had water on the floor. Miguel said he could be at our home in an hour to an hour and a half. He arrived within 45 minutes and went right to work after finding the clean out valve. Miguel ran the snake and did whatever it is one does to make the snake work, making very loud noises under the house. All I know is everything cleared up. He told me to run the water a bit more to make certain all was clear. Miguel showed me the big ball of roots that had entangled flushable wipes. Oops! Miguel is courteous, more than prompt, no nonsense. He immediately went to work. No idle chitchat, yet friendly. I would use him again.
    - annelle g.
  • A
    JMS Express Plumbing
    This time I used the Angie's list. I called on emergency basis the manager for JMS advised me that I can wait till the next morning because he thought it can wait till next day (so he did not have to charge me overtime) next day at 6:30 AM the technician called me that he is on his way. 7:00 AM he was there. Excellent job that I have never seen in plumibg job. They expalined everything to me including future preventions. The technician was so nice that he opened my Laundry line without charging me. At the end they charged me about $160. Last year for the same service I paid $600. I have already introduced JMS to two of my friends. Thank you JMS for the nice job you did for me. BEN
    - massoud a.
  • A
    ADVANCED WATER HEATERS
    The issue with the tankless water heater began soon after its installation (this company did not install it). Could not get continued hot water to one of our bathrooms. General contractor tried to fix it, certified Rinnai plumbing company tried to fix it, had another contractor look at it, etc. On and on. Finally, a year later I checked Angie's list and found Advanced Water Heaters. Called them and Jon, working with me on the telephone, had me check a few things on the water heater and in the shower. He determined the cause and came out shortly afterwards. He was very knowledgeable and matter of fact. Didn't trash the folks who installed it, just figured out the issue and fixed it. Turns out the water flow was the issue, not the water heater itself. We also decided to install a water softener and they came out last Friday and did that. We noticed the difference right away and hope that we can reduce the calcification. All representatives of the company from woman who answers the phone to repairmen are courteous and responsive.
    - annelle g.
  • A
    Tingo's plumbing
    They arrived on time, they were friendly, very good service and have fair prices. I would highly recommend them to others.
    - Hector V.
  • F
    Carlos Herrera Plumbing
    We had an issue with a clogged drain. The listing says the hours are 8am to 10pm. I called and left a message at 9:15pm My call has not been returned.
    - annelle g.
  • B
    Roto-Rooter Plumbing & Drain Services
    Their service was good.  It was the best price.
    - Danielle C.
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Plumbers in City Of Commerce

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