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Find Top-Rated Chino Computer Repair Services

There are 4 top-rated computer repair services in your area.

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Computer Repair reviews in Chino

  • B
    I wasn't completely satisfied. There were problems with my computer after he serviced it, but he did come back and did not charge me. I was happy for that, but I never felt that the problems were resolved. I think my husband was a bit happier with his hour of service, but it was a different computer. He was here more than an hour and didn't charge me for the extra time, so some things were great. My computer is old and slow anyway, but I had a few other problems that I didn't have. Something happened to my Gmail after he serviced it the first time which had never happened before, so I called him back. I had fixed it by the time he came back, but then I started getting random ad audio that came up without a popup and he couldn't figure out where it was coming from. At various times an ad would start speaking and there's nothing on the screen, so I just keep my volume down because he's never fixed it. He was a nice enough guy and I felt like he spent a good amount of time here. I was happy that he did not charge me when he came back the second time, but I felt at the end that not much was different about my computer and he didn't really know what this random ad audio was about. My internet had different problems and kept saying,"Navigation Canceled," when I just brought up a new site. It then would go to the site eventually, so it was just sort of odd things that were new that I didn't have before. They're not awful, but they are a little bit annoying and I certainly can work around them. I thought I would have a cleaner and faster computer when he was done, but it didn't exactly turn out that way. When my husband contacted him he was very good about making the appointment and came quickly. I think I took maybe three weeks later to call him and he was good with servicing the appointment. He was fast about it. He got the time a bit mixed up and he ended up being an hour early the first time, but then he lives pretty close to us. When I called him to come back he came right away and on the same day. I thought he was very professional in his promptness, spending more than an hour here, and not charging the first time for more than the hour, but the bottom line was that my computer didn't seem all that different to me. I was grateful that he came back because I was worried that he would charge me because I had new problems, but he said he guarantees his work and I thought that was very professional. My computer is old and he said basically that I really needed a new one, which I kind of thought anyway and it confirmed that, but for what service he performed I guess it was good to know that I had no malware or spyware and no viruses. These couple of odd problems that popped up afterwards I didn't understand why they occurred when I didn't have them before. I thought it was a cheap deal for an hour and seemed pretty reasonable.
    - James D.
  • A
    Spoke with Doug on the phone several times before deceiding to go though with the work. Told him what I was looking for in a computer and what I wanted to do with it. The custom computer was a collaboration between us, my needs and his suggestions.  The computer was built sooner than anticipated. During set up Doug was very patient and answered a lot of questions and came back a second time to fine tune things and get a few kinks worked out. Work was done over the holidays and on one occasion Doug was running late from a previous appointment but was responsible enough to call and offer to come by later in the evening. ( after 8: 00 pm ) instead of rescheduling. Prior to building the computer he came by the house to look at my previous set up and see what components I already had (monitor and so on ). Found him to be extremely knowledgeable, patient, personable, professional and responsible. I would definitely recommend him to a friend.
    - Russell M.
  • A
    I contacted the guys at Computer Network and brought my CPU in to the shop for diagnosis. They called me and told me the needed work and the estimated repair time and price. I was called when the work was done and I went to pick it up. The staff was very professional and polite.
    - juan a.
  • A
    Chris Castle has been servicing our computer system and server for several years. Every morning we can start up our computers with the confidence of knowing our system is working well and secure.
    We have a regular maitenance program with Chris and call upon his services when one of the computers or the server has a problem.Chris covers it all, from virus problems to new computers to networking our printers to security. Our industry requires strict security systems and Chris has helped us meet all the requirements.
    Working with Chris is easy, he ALWAYS returns phone calls or emails. Chris speaks computer and knows that some of the staff does not. He is great about working with everyone in the company, from the IT saavy staff to the staff members who lack computer know how. Chris has a great depth of knowledge so we can go to him with new ideas and he is able to help us add everything from smart boards to phone systems. He is willing to work with our other contractors (phone, CRM, etc) to install new product or resolve problems.
    Chris pretty much makes it easy for us to run our company without an in house IT person. I know all we have to do is pick up the phone or send an email and Chris is there for us.I would highly recommend Castle IT Solutions to any company wanting a great computer system and no hassle.
    - Kim W.
  • A
    WE DID NOT HAVE TO WAIT FOR LONG AT THE STORE, AND ONCE OUR NAME WAS CALLED, THE TECHNICIAN TOOK HIS TIME TO TROUBLE SHOOT THE PROBLEM. EVEN THOUGH THEY WERE UNABLE TO FIX THE PROBLEM, WE WERE STILL HAPPY WITH THE SERVICE.
    - YVETTE F.
  • A
    TOOK COMPUTER IN ON A SATURDAY. THEY CALLED THE SAME DAY WITH DIAGNOSIS AND ESTIMATE OF REPAIR COST. PICKED UP COMPUTER THE SAME DAY WITH ALL FUNCTIONS WORKING PROPERLY.
    - Don C.
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Computer Repair Services in Chino

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