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Iron Work reviews in Chatsworth

Real People ~ Real Reviews ~ Real Results

  • The sales representative, Flavio, was superior.  He was beyond polite and professional.  We had met with other fence repair companies in the past and he was head and shoulders above.  The entire operation was extremely professional, from the front office to the actual repairmen that arrived to do the work.  It took them most of the day to do the work.  They dug over 4 feet through rock terrain to place deep anchoring posts at the top of the hill for the new chain link gate.  This is no fly-by-night operation.  They know what they are doing and we felt we were in good hands from beginning to end.
    - Terri S.
  • Isaac and Rudy promised me that when everything is finished it would be to my satisfaction.  They really went out of their way to keep their promise.  I was sceptical because of prior bad experiences with contractors on other projects.  They really were wonderful to deal with- I like that  if I wasn't crazy about something, they would re do it to my satisfaction without the usual B.S. ( nickel and dime stuff, or "that can't be done" routine.)   I had interviewed many contractors before them, received ridiculous bids which made no sense- when I contacted these guys it was originally for the front and back yard pavers- as I temporarily put on hold the bedroom and bathroom addition-  When the two guys came over to give estimate, I felt really comfortable talking with them-- their estimates were very reasonable compared to other estimates for those companies that specialize in the pavers. They also had very good reviews as well.  So when we started talking I mentioned that we had refinanced the house in order to add a bedroom and bathroom for an elderly parent, I had them give me an estimate for that and all the other stuff we needed to do to fix up our fixer upper.  I should mention that I did have a slightly lower estimate on the room addition from another company that was recomended on Angie's List-- but I just felt a lot of confidence with these guys. Now that everything is done, we really feel we made the right choice.
    - Anita G.
  • They haven't done any work yet.  But spent a lot of time with us to understand exactly what work we want done.  They were not the cheapest bid, and we had several, but they are such nice guys and really want to please the customer.  I didn't get that feeling from the other companies that were checked out. Their prices were within reason, for everything.  When all the work is completed, I will write a review of the work.
    - Anita G.
  • Oscar is experienced, prompt, courteous, thorough, and polite.  He even provided me with a headache cure using basil leaves from my garden - and it worked.  For jobs of this nature that utilize his repair skills, I would recommend Oscar Garcia.
    - Linda A.
  • Oscar IS the best and most professional contractor I've used!  Due to mobility issues I required installation of handrails at each entry/exit from our house.  We understandably required banisters that would be strong (used for real support!).
    Oscar, by use of his tablet computer, was able to show us alternative handrails that would be both cosmetically pleasing and sufficiently strong for the job.  And the rails installed looked exactly as expected.
    I would happily recommend him and his company.  If I require additional wrought iron work, Benitez Wrought Iron Inc would be on the top of the list!
    - Maureen L.
  • About the only good thing I can say about Universal Iron Works is that they do good work. However, it took them significantly longer to produce and install our new gate than they had promised. Moreover, when they painted our existing gates, we were told that the paint would dry in just a few hours. Thus, we did not cancel our gardeners, who were scheduled to come the following day. Unfortunately, the paint apparently had NOT dried by then, and grass clippings stuck to the bottom portion of one of the gates. We immediately called Universal to tell them about the problem. We were told to wait two weeks, and then wipe the gate down with a damp sponge. If that didn't remove the clippings, they said they would come out to make the repair. After two weeks, we did as we were told, but the clippings did not come off. When we called to let Universal know that we would need them to make the repair, they told us they would do it for an additional $245 (which we declined)! When we explained that we felt misled about the drying time and asked if they would please reconsider the $245 additional fee, they never returned our call. I think it's safe to say that we will not be doing business again with Universal Iron Works.
    - EDWARD J.
  • Perfect. Came out gave an estimate. Promised installation by Valentines Day and was two days early. Gate looks great. Workmanship is top notch.
    - Dennis G.
  • the work was perfect! his team came and did it very quickly , clean and without disturbing the neighborhood.
    - sam d.
  • Excellent! did what they said they were going to do when they said they were going to do it!
    - Connie B.
  • Oscar did a great job. He was very polite and helpful. He was punctual, cleaned up after his work and finished when promised. I would definitely use him again.
    - Mary A.
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Wrought Iron Fence Companies in Chatsworth

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