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Floor Cleaning reviews in Chatsworth

Real People ~ Real Reviews ~ Real Results

  • AVOID THIS BUSINESS!!! Randy did a perma grout seal on our floor in 2103 that was supposed to last 10 years according to him AND the written estimate provided. After 3 years, it started peeling and when I called Randy to ask what's going on, he said it was due to "poor cleaning" and wanted to know our process. After I told him we followed his instructions and vacuumed daily and spot cleaned, only damp mopping with our BONA mop occasionally, he said the problem was we shouldn't be mopping over the grout because it's pushing dirt into the grout and it was just dirty, not peeling. Are you kidding me? Anyway, after some back and forth that lasted 3 weeks, he sends his assistant to take a look and clean the floor, rather than redo the perma grout. He said it was dirty and the warranty didn't apply. Well, this was a mistake. The guy that came out was nice, but did not do the best job and left some spots that needed to be fixed. He said Randy would be out to look at it and fix. Weeks and weeks of unanswered emails went by and never heard from him. Can't speak for his other services, but if he sells you on the PERMA GROUT, be warned. It doesn't last as long as he says at all and you'll be living a nightmare trying to get it resolved. Now I have a professional tile company cleaning my tile and they have to take up all the color seal and are trying their best to make it right. They said the Color Seal ruined the grout and was not a good product. Randy didn't clean the grout before putting the color seal on and now it turned my original grout a horrible color. I just cannot believe we have to deal with this! If you look at other reviews on Yelp or Angie's List, this company gets very low ratings. I wish they would get they're license revoked so they NEVER do business with anyone again.
    - James M.
  • One of the main reasons that I called them was because of a smell in the bathroom from a student who was living here for 3 years. The smell still lingered after the cleaning, but they came back and did it again. After 2-3 rounds of steaming, they were able to get the smell out.
    - pamela g.
  • The marble floor had not been maintained like this for many years and I had taken up the protective area rugs as a member of the household was using a walker. The fine scratches are gone and it shines again! It is not the high gloss shine you see in hotels, but it is not slippery and that is more important. The kitchen tiles look good but the grout looks great. I had forgotten what color it really is. Arnold did arrive an hour later than we had set up, but he did send me a message early in the morning letting me know. On arrival he measured all the marble areas and came in under what I had figured so I told him to proceed. Arnold and his helper moved the tables out of the area. My grandfather clock in the entry could not be moved so they masked off the base. They also taped plastic to adjoining carpet areas. When finished Arnold asked me to check it. I noted the corners inside the closet had debris and asked them to wipe it up. They cleaned inside the closet then went around the edges of the entire area. Then they replaced all the furniture and even put down the oriental rugs I had in storage. Both Arnold and his helper were extremely pleasant and neat. I would recommend them for floor maintenance. Their card indicates they do other work and I will most likely give them a call when it comes up.
    - Charlene R.
  • Absolutely wonderful. Thanks to Angie's List and all the glowing reviews, we chose Eric to do the job! His family on the phone setting up the appointment were very efficient and helpful and Eric explained everything about what to expect with the carpet cleaning. The results are excellent and the granite countertops gleam.
    Highly recommended!
    - Shelley B.
  • Amazing job. I would highly recommend Art Wood Flooring to my family and friends. The prep work was wonderful. We have 20 foot ceilings and they tented to prevent dust from going into our living room and dining room. They covered our furniture and everything that needed covered. When finished they cleaned everything and vacuumed!

    The floor looks amazing. They matched the color to all of our other oak wood perfectly!
    - Marsha D.
  • We trusted Gary to go into the condo, it was unoccupied. The tenant left abruptly and we suspected pet urine. Gary called and suggested treating for odor not to return. he also applied stain resistant chemical. He did  great job and opened all the windows for us so it would dry. I would recommend him and use him again.
    Sheila and Bruce
    - sheila s.
  • We are very happy with the work that Peter, from Quality Carpet Cleaning, did. He was fast, but thorough, and understood how to clean expensive berber carpeting.
    We are very pleased with the results.
    - Shelley B.
  • I've used them before and they showed up on time.  They are professional, thorough, and do a great job.
    I will use them in the future as well.  I've had many carpet cleaners over the years and they have been the best all round that I've had.
    - Patty H.
  • I would highly recommend the work and professionalism of Leo's Holland Floor Maintenance. Eric (owner) came out one evening and gave us an estimate of the job. On the day of the job, Eric and his crew of 3 were punctual, professional, and knowledgeable. We had our Mexican tile floors cleaned and resealed as well as the carpet cleaned. Each member of the crew had their area of expertise and they were very efficient. They brought the floors back to life and they look great! 
    Eric is the owner of the company and he was on the job working and overseeing everything. He loves and has pride in his work and it shows. They were a pleasure to do business with.
    - Steve G.
  • The experience was great! Eric and his crew were easy to work with. They all new what they were doing. Eric kept me informed about the condition of my floor and what I could expect from his service He was very conservative with his expectations. The job came out much better than his predictions. He even came back one time to correct a mess I made on the hardwood floors. There was no charge for this trouble call. I plan to continue using his wonderful service in the future.
    - David V.
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Floor Cleaners in Chatsworth

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