Drain Master Plumbing & Rooter

A 55 Reviews

Founded 1993 • Angie's List since April 2014

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

No License Required for Trade
Bonded
Insured
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Hours

Monday
7:00 AM - 2:00 AM
Tuesday
7:00 AM - 2:00 AM
Wednesday
7:00 AM - 2:00 AM
Thursday
7:00 AM - 2:00 AM
Friday
7:00 AM - 2:00 AM
Saturday
8:00 AM - 9:00 PM

Company Contact

21700 Nordhoff st

Chatsworth, CA 91311

Description

Founded in 1993, Drain Master Plumbing & Rooter has served the greater Los Angeles area with a commitment to service and value. We have the experience and expertise to get the job done right the first time. Our skilled professionals use only the finest tools and materials and their trucks are the most well-equipped in Los Angeles County...

Verified Reviews

55 Total Reviews
Reviews by Rating
A Rated
52
B Rated
2
C Rated
0
D Rated
0
F Rated
1
Read reviews by category
plumbing (51)drain cleaning (23)drain pipe installation (10)water heater repair and installation (7)home inspection (4)gas leak repair (1)well and water pump (1)septic tank cleaning (1)
Showing 1-10 of 55 reviews
F

RATED

07/18/2020

It has been 10 days and the company has not even reached out to me for the service. I did try to communicate further but still no call or reply received from them

DESCRIPTION OF WORK
Plumbing service call deal that I claimed.

CATEGORY plumbing

WORK COMPLETED ON 07/18/2020

SERVICE PROVIDER RESPONSE

Hello, thank you for your feedback and apologize for not getting back to you sooner. For some reason we did not see the Angie’s List deal that you had claimed through the website and we are extremely busy due to overwhelming call volume. In emergency cases like this we recommend calling our company to speak to a live representative to schedule an appointment at our earliest available time frame. A...
A

RATED

07/18/2020

A year ago Drain Master replaced the sewer from front of house and did a fiberglass lining to city sewer. Great job and no issue since. However a few days ago an issue happened with the sewer from guesthouse: Drain Master had apparently condemned it not knowing we had a guesthouse. Back then we were new owners and I didn’t know the guesthouse had its own sewer line. I reached out to Drain Master a...

DESCRIPTION OF WORK
Plumbing

CATEGORY plumbing,drain pipe

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/18/2020

A

RATED

05/12/2020

I fixed it myself and NEVER MET OR USED HIS SERVICE!

DESCRIPTION OF WORK
Stopped drain.

CATEGORY drain pipe

HIRE AGAIN? Yes

WORK COMPLETED ON 05/12/2020

A

RATED

03/13/2020

Had a great experience with Alex. He walked me through all of the fixes that had to be completed, and thoroughly made sure that everything was 💯 solid before finishing up. The professionalism was above my expectations and the cost was lower than i expected. I would definitely call upon him for a plumbing problem and refer him to others!

DESCRIPTION OF WORK
Plumbing

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/31/2020

B

RATED

02/20/2020

Alex was able to stop by quickly and started work quickly. He was able to use a snake to loosen the stoppage, and put a camera down where he found roots in our pipe. For this we were charged $500. He does not offer digital copy of the footage (this is a common practice in the industry that I don't like). He was unable to cut the roots as the blades for his snake would not fit through the pipes und...

DESCRIPTION OF WORK
Toilets and showers backed up due to a blockage. Pretty gross.

CATEGORY drain cleaning

COST $500

SERVICES PERFORMED? Yes

WORK COMPLETED ON 02/08/2020

A

RATED

12/21/2019

they came..they saw...they fixed it

DESCRIPTION OF WORK
leaky faucet

CATEGORY plumbing,drain cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/21/2019

A

RATED

12/21/2019

they came..they saw...they fixed it

DESCRIPTION OF WORK
leaky faucet

CATEGORY plumbing,drain cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/21/2019

A

RATED

10/19/2019

I'm very happy with the guys at Drain Master. They are very professional. They were honest, prompt, courteous, clean, and very reachable. Their price is very reasonable. Alex was very patient when answering all my questions and very accommodating. Salvador and Hugo were great. They came in, prepped the area to prevent it from getting dirty, got the work done well, and then left the area as clean a...

DESCRIPTION OF WORK
Fix leak behind wall and replace water heater

CATEGORY plumbing,water heater repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/18/2019

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed] for giving us the opportunity to assist you with your plumbing needs. I’m glad to hear that your experience with Drain Master was a pleasant one.
A

RATED

10/06/2019

They responded quickly and were on time to evaluate our project, but declined to submit a bid

DESCRIPTION OF WORK
Replacing shower

CATEGORY plumbing

HIRE AGAIN? Yes

WORK COMPLETED ON 10/06/2019

A

RATED

09/07/2019

We've heard the sound of running water in our house for several days and were concerned about a possible leak. I called Drain Master early this morning. Alex, the owner, called me back within an hour and worked with me to set up a convenient time for his technician to come. Hugo arrived on time later in the morning and inspected our pipes under the house. He found the leak, explained what he neede...

DESCRIPTION OF WORK
Replace leaking pipe under the house.

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/07/2019

SERVICE PROVIDER RESPONSE

Thank you for taking the time to review our business. I'm glad to hear that you were happ[y with the service you received from us. Please keep us in mind for any future plumbing projects you may have.

Services Offered

Residential Plumbing – Water Heaters, Drain Cleaning & Repair, Showers, Toilet Stoppage, Remodeling, Pex & Copper Piping, Sump Pumps, Sewer Lines, Dishwashers, Disposers, Faucets & Sinks, Floor Drains, & Inspections. Commercial Plumbing – Sewer Line Replacement & Trenchless sewer replacement. Pressure Regulators, earthquake gas shut off valves, hydro jetting, Perma-lining, and more.

Services Not Offered

Call for details.

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check, PayPal
Senior Discount
20%
Emergency Service
Yes
Warranties
Yes