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California Deluxe Windows

in business since 1999

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Zip Code

About Us

on Angie's List for 14 years

For the month of DECEMBER 2018 we will donate a portion of every project to the California Fire Survivors fund. We are a direct manufacturer of high quality vinyl Custom Egress Windows, Patio Doors, French Doors, Arch Windows and many more in a variety of colors and finishes! Located within the heart of the San Fernando Valley in the City of Chatsworth, California Deluxe Windows�� has established itself as a leader in quality and performance in the custom window manufacturing industry. California Deluxe Windows�� Industries, Inc. produces the highest variety of colors, shapes and sizes in the window industry. Our job is to make you understand the true value in choosing custom windows rather than vinyl windows out of an assembly line. Our products are reasonably priced with extraordinary installation and service to our customers. California Deluxe Windows�� maintains the highest level of professionalism, honesty and fairness in our relationships with our suppliers, professional associates and customers. The Company strives to create an honest and helpful working environment, where every employee can dedicate themselves to providing our customers with exceptional workmanship, outstanding service, and professional integrity. All this and more makes California Deluxe Windows�� a leader in the window industry. Additionally we provide exterior coatings and insulation.

Contact California Deluxe Windows

Phone Number

(818) 988-5100

Address

20735 superior street
Chatsworth, CA
91311

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Ratings and Reviews for California Deluxe Windows

A

Review: Window Replacement Service
9 months ago

They replaced windows, put in a sliding glass door, put in a new kitchen window over my sink, put in a bathroom window, and put in a better centered bay window. They also put in our garage window as well.

They did a excellent job and got it all permitted. I can easily lower my kitchen and bathroom window for easy cleaning and I love the work they did. I would highly recommend them to anyone.
Services Performed
- Window Replacement
A

Review: Window Replacement Service
1 year ago

A quote for five windows

The Product Specialist, Jim L., showed up on time and with a smile. We immediately got down to business discussing our needs and what services and products California Deluxe Windows provides. I had no idea there would be a two hour presentation on windows and the technology behind it. With that said, I learned a lot in general and felt like I got the right amount of information to relay to my spouse, who could not be present, so we could both make the right choice for window installation in our home. Side note: I get why some companies would want both decision makers to be present but sometimes it's just not possible. With that said, we're also savvy to sales and marketing techniques. Considering we were simply looking for a quote and not a pitch we never felt obligated to make a decision on the spot with any rep from any company we saw. We like to take our time and the rep MUST respect that. Ultimately we chose another company based on our design and construction needs but would definitely consider CDW for referrals. I was very impressed with Jim L.'s knowledge and honesty about California Deluxe Windows and their products.

Service Provider Response
Hi, Thank you for taking the time to share! We appreciate it! CDW
Services Performed
- Window Replacement
A

Review: Window Replacement Service
1 year ago

Installed windows and sliding doors.

Great, very good. Very professional and got what I wanted.

Service Provider Response
Hi Thank you for sharing we really appreciate it! CDW - Team
Services Performed
- Window Replacement
A

Review: Window Replacement Service
1 year ago

They installed three pane windows

What I liked especially is they did a nice job on sound proofing the house.

Service Provider Response
Hi [Member Name Removed], Thank you for leaving feedback we appreciate it! -CDW Team
Services Performed
- Window Replacement
A

Review: Window Replacement Service
2 years ago

Replace 4 windows (tall, thin) windows in a bay window in the living room.

They do a great job with windows but not so much with the paperwork. The salesman came out on a Friday and we discussed 2 alternatives. Signed the deal and off he went. On Saturday I called and asked if I could switch to other alternative which was more expensive. Of course he agreed. When the man came to do the measurements the next week he still had the order for the 1st alternative but when I explained alternative 2 he had no problem getting the measurements correctly. We had a specific time limit for the installation. They had the windows installed well before the deadline. The installation went smoothly. The crew arrived early (after calling to see if it was OK). The crew were friendly and efficient. The cleanup went well. They quickly fixed a small thing I saw and explained how to open and close the windows. The office appeared to struggle with the change order. It took a long time for the paperwork to catch up. This did not appear to delay the fabrication of the windows. The first change order was incorrect. Finally it was corrected. There were more phone calls from the office than were required. Communication within the office doesn't appear to be effective. Bottom line - My wife and I are very pleased with the windows. They look really nice.
Services Performed
- Window Replacement
A

Review: Window Replacement Service
2 years ago

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Services Performed
- Window Replacement
D

Review: Window Replacement Service
2 years ago

Installation of custom windows and oversized sliding door.

We called CDW to do a small sliding glass doo in our office. They did a good job so we called them again for a larger project. It has not been a positive experience. The windows were ordered in May with a 4 week production however they were installed in August. Tracey from customer service was rude. The extremely expensive sliding door had defects that make it look like a cheap product (see photos-interior trim uneven and sloppy/corners are not at 45 degree cut). The technicians that were sent out (on two occasions) to correct the door did not arrive in a timely manor and the company does not even bother to call to advise they will be late (or not show up at all). The following day a technician arrived...With another defective glass door. I asked for a refund and they begged for a 3rd chance to get it right. I agreed and then they never showed up. When they want your business they are prompt but if anything goes wrong the service is simply unacceptable...especially for the price. I deeply regret that I recommended them to others before they finished the work. I will not make that mistake again.
Services Performed
- Window Replacement
A

Review: Window Replacement Service
2 years ago

California Deluxe Windows installed (3) upper story bedroom windows, in August 2016. This 2016 installation was the 2nd installation I had done with California Deluxe Windows. This is a clear indication of my satisfaction with their products and installation service.

For this 2016 installation, the pre-installation steps were done professionally and punctually with Raymond Panosyan. Also with the follow-on window measurement specialist. The windows ordered were delivered as per the contract stated date. The installers arrived on time, went about their work professionally and efficiently, completing the work in one afternoon. They cleaned up the work areas, both inside and outside the house, when they finished.
Services Performed
- Window Replacement
A

Review: Window Replacement Service
3 years ago

We needed new windows and screens for the entire house plus a sliding glass door. the total was 16 windows, some quite large.

Everything was done smoothly and professionally from the presentation through the installation. Though their windows were more expensive than others, we were very impressed with their product. They double measured everything. The installation team was impressive.
Services Performed
- Window Replacement
D

Review: Room Remodeling Service
4 years ago

I purchased two Provia steel doors from CDW, each at $3000.

I first purchased a Provia Steel Entry door for my house last year 2014 through California Deluxe Windows (CDW). These are touted to be some of the highest quality steel entry doors that you can buy. After several delays including the wrong door being delievered, they ultimately got me the correct door. Door itself is very high quality, I get compliments all the time. Despite the delays, I was very happy with the door and final product, and thanked them over email. Fast forward to this year 2015. I decided to purchase another Provia steel door through CDW, since they're one of the few distributers of Provia doors in Southern California. This was a side door for the garage. A few months ago I had installed a custom reinforced door jamb, so I really just needed the door. I needed two deadbolt cutouts with a 70 mm backset (distance from the center of the hole for the deadbolt to the edge of the door), since I had already purchased a few grade 1 Schlage deadbolts with 70mm backset. Fairly standard request, my 2014 door had those measurements. CDW stated that the Provia doors always come pre-hung on the jamb/frame, and they would only install the entire unit together. I really wanted the door, so after several discussions back and forth, we ultimately agreed that I would install the door myself, but I would still pay the full $3000 for the door. Because I would now be installing it myself, Provia sent out a new contract stating that I would do the install on a "standard door." The installers came to drop off the door today. I did some quick measurements to ensure that the deadbolt cutouts would be fairly close to the original door. Two issues came up: 1. The height of the deadbolt cutouts is off (they sit too high on the door in relation to my custom door jamb). The installers placed a few calls to their office, and apparently this is the only height of the cutouts that Provia can supply. Seems odd for a company that advertises "custom" doors, but I had to accept that as it is what it is. To be fair, this is not really CDW's fault. 2. The backsets were wrong. They were the standard 60mm, not the 70mm that I had requested. Apparently when I signed the new contract for a "standard" door and that I would install it myself, then the backsets were changed to 60mm. It doesn't explicitly state the backset distance in the contract, apparently I'm supposed to just know that a "standard" door means 60 mm. (60mm is standard residential, 70 mm is standard for business). I figured that the new contract was just to state that I would install the door myself, since that's what we had discussed and came to an agreement on. I don't understand how a layperson would know that a standard door means 60mm backset only. While I've done much work on the house myself, this is not my profession. In my line of work, if I don't give full understood consent to people, I can get sued. CDW was very unapologetic to this issue. They stated that I had signed the contract, this was the door to be delivered, and that was that. If I didn't pay the remaining $1500, they would place a lein on my house. I just wanted the correct backset, and they threaten me with collection agencies, leins, etc. CLIFF NOTES VERSION (I know it's a wordy review) Paid $3000 for a custom steel entry door. CDW says that they can only install the door with the frame. I agree to install it myself, still paying full price $3000. But in doing so, I apparently agreed to have all my requested measurements reset to "standard" values on this "custom door." When I tried to dispute that the contract doesn't explicitly state that the measurements were to be changed, they threaten leins and collection agencies. All this on a repeat customer who previously purchased another $3000 door from them. Thankfully I don't have any more doors to replace. I've worked with several companies on Angies list for a major house remodel, all were good to great. This one isn't. I don't have anything personal against the folks who work there, but their methods of handling concerns is absolutely horrendous. *** (edited for clarity)

Service Provider Response
Mr. [Member Name Removed], We are very disappointed in this review and the lack of culpability that you take upon yourself. We executed your contract exactly as was stated. We had a similar issue on your first order and replaced the entire door for you which you seem to fail to mention. In order to prevent this occurrence again we had you sign the addendum stating you would receive the standard door and that it would be made to the specifications of the manufacturer provia. Then again upon installation you make the complaint that the door was made different than what you wanted. I can not see what else we could do besides explaining this and putting it in writing for you and having you sign off on it, as we did. As a courtesy to a valued customer to try and help we even installed the door for you free of charge which you also fail to mention. CDW always tries to help in whatever way we can but ordering a second door for the second consecutive contract which we executed exactly as was stated is not possible.
Services Performed
- Room Remodeling
- Window Replacement
- Door Installation

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California Deluxe Windows

Compare quotes from up to 3 room remodeling contractors!

About Us

Review: Window Replacement Service

Review: Window Replacement Service

Review: Window Replacement Service

Review: Window Replacement Service

Review: Window Replacement Service

Review: Window Replacement Service

Review: Window Replacement Service

Review: Window Replacement Service

Review: Window Replacement Service

Review: Room Remodeling Service

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