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Find Top-Rated Cathedral City Home Health Care Providers

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Home Health Care reviews in Cathedral City

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  • Lauren along with Jonathan and Ruth in the downtown (Clark and Division) office were exceptional in providing an overview of services, meeting on-site to assess the living environment and meet our mother (a former nurse) so as to help devise a precise care plan and proposal.  We were provided a flexible proposal with a choice of caregiver staff options to discuss. Some conversations were conducted long distance via Skype from our mother's apartment. It was almost like being in their office as they showed their dexterity in being able to meet our needs.  Communication via phone, email and text was always precise and timely.  The proposal, terms of service, financial considerations were all very much in line with other organizations we had surveyed and interviewed, but the responsiveness and thoughtfulness was much deeper and more genuine.
    The service ethic of this organization goes way beyond those of most organizations.  With our engagement of Senior Helpers, Kathryn was selected to  be our mother's daytime companion.  No words for how terrific and supportive a person Kathryn has been to our mother.  When a night-time fall hospitalized my mother, Kathryn rode her bike (during the long winter) to the hospital in downtown Chicago to be with Mom.  Kathryn is smart, vivacious, caring, energetic and anticipates needs.  She communicates well and is uber responsive.  When schedules needed to be tweaked, Lauren, Kathryn and Ruth jumped right in to make things work.
    Just don't think you can find an organization of caring people better than this.  This is the way services business should work.
    We have no hesitation is giving Senior  Helpers Chicago our unqualified recommendation.
    - SCOTT R.
  • I dislike almost everything about them besides for the one I have rite now. They tell me one things when I interview them and then I find out that everything is a lie. I have reported two cases of fraud to the police. They would tell me they cannot take me to the doctor because they have no gas in their car, so I would lend them money and they would never pay me me back. They have been very verbally abusive to me too. One of them already told me about the fraud with another client. She told me she gets payed to wipe his butt and he can do it it himself. I really like the one I have now assigned to me. The recording there says that they will get back to you in 24 hours, but they never do. This is a government ran agency. I will have to continue to use them because I have no car to get to the doctor. They last one really ripped me off and took my money and I will never see it again. She had even left the room when I was sick and could not breathe well. Besides the one I have now, I have fired the rest of them. They refuse to do house work or things on the contract. They get me involved with their problems. They have been absolutely horrible. They don't know how to do CPR either. Anyone off the street can be hired by this company to do this job. The girl i have now is professional, does not get involved in her personal issues, and does not give me hugs or kisses when she leaves. She does not say she will take me places or sit and complain to me about their problems. A women named Jennifer would cry and tell me her same story all the time. I had to turn the air down for her and has never appreciated anything I did for her. She told me she has more money than I will ever have. I have taken a lot of them out and they never said thank you. The police said they are building reports against many of these people.
    - Lynnette B.
  • Overall it went quite well. My husband was satisfied with the caregiver they provided and I was able to go on a trip without worry.

    Only one problem was in the billing. I requested when interviewed that we preferred to be billed first before applying charges to our credit card and they dropped the ball on thiss. I called them and they apologized for this error.
    - Marilyn M.
  • They fixed the lift that another company couldn't fix.
    - JAMES C.
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Home Health Care Providers in Cathedral City

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