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Fence Company reviews in Castro Valley

  • F
    Vinicon construction
    Initially we wanted to install vinyl and on July 5 2019, Vincent look at it he says vinyl warps and it's better to go with treated redwood. Vincent says he'll email me some examples and photos of what he can do. I repeatedly text him to remind him to email me a quote and examples and I got no response from him. I think he feels our project is too small for him. We only have approximately total 50 linear ft of fence to install.
    - Nancy Y.
  • A
    I  would definitely give them a shot at any other fence bid.  And seriously recommend they be given the job, if you find the bid reasonable.
    They came in as low-bidder for fences on a rental property I was going to sell.  Low bid was the determining factor.  However, they co-operated with me so well  to do the job correctly, I made sure to include them as a bidder on our home fences in another city. 
    Again, I was impressed.  Not only because of being the lowest bidder, but because they set the posts correctly.  During inspection, the only faults were oversights they readily agreed to correct:  a gate spring on  one gate, and a gate curb on another gate they had overlooked.  The hardware they installed was substantial.  Both my neighbors were equally impressed by their work.  The job took 2 days.  They were on time, pleasant, and professional.  Unlike other contractors I have used, they did not have to be reminded to clean up after themselves.  They flagged things, e.g., sprinkler heads to avoid, and took care to minimize damage to plants.
    FYI - Fence posts should not come in direct contact with soil.  A layer of mixed/wet concrete should be placed in the post holes before the posts.  Next, it is best to pour, or shovel, concrete around the post, work it with a stick to get the air out, and finally, dome the top of the concrete to force water to run away from the wood.  Unlike the others, this company was aware of the need to dome the concrete and agreed to wet pour the concrete into the holes, and around the posts.  KUDOS!!!
    Suggestion:  Ask contractors what their procedure is for installing the fence posts. 
    BAD:  Most will tell you they put the post in the ground, toss 1 or 2 unbroken bags of concrete in the hole, then water them.  If you question them, they will tell you they've been doing it this way for XX years.  (Doing it wrong for XX years!)  This process will allow earth and various pest organisms to come in direct contact with the wood.   It is natural for the concrete to cup around the fence post and hold water their way.  Doming helps prevent unnecessary water and earth contact.  Doing it their way will shorten the amount of effort they will have to expend and shorten the life expectancy of your fence.  Profits up, quality down!  Hope these comments help you to be an informed consumer.
    - L. B.
  • A
    We had a very good experience with JB Fence. Matt was very communicative and professional. He and his crew showed up on time, completed the job on time, and cleaned up. We very much like the fence and would definitely use them again.
    - alan h.
  • A
    Reuben Borg Fence
    Updating this review after Ruben went out of his way to fix a small problem on Sunday.

    Ruben understands customer service and their work is top grade.

    In fact will be using them for further fence work.
    - Kumar P.
  • D
    Borg Fence
    UPDATE (3/12/14): Met with the repair manager at our house to look at the damage to the sprinklers.  First of all, he seemed as flummoxed as I was as to why this hole was actually dug.  He inspected it for quite a while, and then determined that the damage was more than he could fix personally (duh) and he would have to call his 'boss' to see what they could do.  He was there for about 45 minutes, looking at the hole, waiting to hear back from his boss.  Finally came back to me and said 'sorry, you signed a contract and we can't be held liable."  That was it.  End of conversation.  Sticking to a contract that I'm still questioning the real 'legal' length of.  After stewing on this for a couple of hours, I called him back and asked for his boss' name and contact information.  He told me his name was 'Jason.'  I asked for a last name and a number to call, and was told 'he's just Jason.  Call the main office.'  Seriously?  To add insult to injury, I received a phone call yesterday from their office letting me know that the crew would be back to put the sealer on the fence tomorrow and reminded me to turn off our sprinklers the night before.  Um, you mean the sprinklers you BROKE which don't work anymore even if I wanted them to?

    I wish I could say good things.  It actually started out o.k.  They were very responsive to my initial inquiry for an estimate, and the person came out quickly and was able to provide a complete estimate that was competitive with another company.  The shared fence section is in a difficult spot - we have bushes that line almost the entire length, and our neighbor is on a slope.  We asked if we should remove the bushes - if that might help at all - and was told no (we were planning to do it eventually).  So we didn't.
    I was told that they will work in the rain - not pouring rain, but if it's light, it's o.k. ( I should have said no at that, but went ahead anyway).  I signed the contract and was told I had to initial the back of the contract (which essentially says they can crap up my yard and any other belongings to put the fence in, and won't be held liable).  They wouldn't schedule the work until I initialed that section (another red flag), so I did - thinking "what could go wrong?"
    Well, the day the work was done - it rained.  They showed up.  Tracked mud everywhere (oh well, it's outdoors, right?).  I get a call from my husband telling me they 'accidentally' broke a water pipe and an electrical wire that was underground (we think it's from the sprinklers, but we're not sure).  The foreman told him they fixed the pipe but not the wire (after the rain stopped the next day, we actually saw the pipe is not fixed).  They kind of left it at that.  My husband told him he'd check the sprinklers after the rain stopped and would get back to him.
    When I got home to take a look, I also noticed our 2 roses bushes had been trampled, as well as a gardenia bush on the other side was COMPLETELY gone.  The space to get to the fence where these plants were was completely clear.  There was at least 2 feet clearance and plenty of space to move around.
    I called the next day to speak with the person who was arranging the service and was very curtly informed that I signed the contract which waved them from any liability.  She made a comment something to the effect of "I'll send 'them' this information."  I asked who 'them' was and was not given a name, just told someone on the contractor side.  I asked to have someone contact me immediately, and although she took my number, there was no faith that this was actually going to happen.
    Additionally, they just left messes everywhere.  Cement was spilled on our lawn, debris was left all over the sidewalk and street in front of our house, and of course, we're left with a leaking pipe (in the middle of a drought), a severed sprinkler wire, and 3 trampled plants.
    I still am hoping (probably against hope) that they'll make good and want to take care of these issues.  However, I know I'm foolish.  So I'm taking to as many public posts I can to share my experiences, including Angie's List, where I actually got the idea to contact them from.
    Oh, and forgot to mention that we contracted for a sealer for the fence as well.  We were not told that this was a 2-step process, so while the fence is up, there will be another team coming through in a couple of weeks to put the sealer on (and likely trample through my remaining shrubs).
    - Santina P.
  • A
    Sousa Fencing
    I was very happy with them. They did good work. They did what they said they were going to do. They came in the morning. They did what they had to and they left. The fence is still standing up so that’s all I can ask. I thought the price was decent. They seemed a little cheaper than everybody else. I would say that was a fair price. It was redwood and they just put it up. The fence looks good and they last about 30 years. They came when they said they were going to come and at the time they said they were going to come. They explained what was going to happen so they did very good on that too. They have a lot of customers. It took a long time for them to come out because they have so many jobs. I checked them on the internet and they were rated very high. I would recommend them as a company also. I would use them again in the future.
    - Donald Y.
  • A
    Highland Landscape
    For starters our 1952 home in Castro Valley was purchased in Jan. 2013 . Its on a steep hill and was in need of total landscaping.The concrete driveway was cracked up. The walkway way cracked and had a annoying downhill slope. The backyard upper patio was a patchwork of broken uneven concrete. The steps going down to the lower area were broken, to tall and uneven. 2 retaining wall were collapsing and a real eyesore. The lower yard was a dirty mess with noting but dead grass. And there was no access to the front of the house without going all the way around.
    After we settled on a plan for the landscaping Lee provided us with a broken down estimate with itemized cost of front yard, upper backyard with deck and the lower pond area.
    With a budget of $35,000.00 he came in at 34,800.00 that gave us everything we ever wanted for this house. We didn't think the deck was possible but is fell within the budget. Lighting and electrical were extra at about $1200.00.
    Time and material was based on unseen labor and supplies not included in estimate. I felt the expense was fair due to the work involved. Usually a weekly bill was given for the work completed that week along with materials bill. Some of it I paid for with my money and some was paid by him. I paid for most big purchases like pavers and lumber for deck that was estimated in the contract.
    The 540 sq. ft. upper paver patio layed over the broken concrete turned out awesome with a circle pattern and herring bone pattern. Cost of approx. 6500.00. It was done in a few days.
    The retaining walls and pond area was next. It was very hard to envision Lee's plan as he was plotting it out. I must say the pond area and the rebuild of the walls is beautiful.
    Next was the sloped 374 sq. ft. driveway and walkway torn out old and installed new pavers with a drain. Absolutely awesome. Approx. cost 8000.00
    Next a 200 sq. ft. deck of prefab decking in gray with steps and railings. I had some concern about installing the deck before 2 sliding doors that were on the elevated second story. It turn out just right. Approx. cost of deck, 7000.00 with out steps.
    Lee and laborer Manual were very attentive to our needs since we are both semi disabled. They listened to our needs and went beyond what was in the contract. What I mean is I don't feel we were overcharged for many extras along the way. all estimates fell right as proposed. No real complaints to speak of. We got everything we wanted what he said it would cost. We are very satisfied.
    East going and a pleasure to work with.

    - George L.
  • A
    Complete Construction Company
    He has done many different repairs on my house. He built a deck and fixed a patio door for my sister. I was referred to him by a friend. Compared to other contractors I have used in the past, I would give him an A all around. He calls me back and is punctual. He has been doing this for years, so has a lot of experience.

    - Diana F.
  • B
    It was ok. I had to change the latch because the latch they put on wouldn't keep the fence closed even when we put a lock on it. It was just kind of a weird latch. Everything was pretty positive though. They were very punctual and arrived when they were supposed to. The people who did the work were very good and cleaned up after themselves. I also thought the price was fair because I had three different contractors come in and give me quotes and these guys were in the middle but were also able to come out the soonest. It is an estate property and I had transients walking through the property so I needed it done quickly.
    - Crystal S.
  • C
    I guess I liked that they brought a big crew, and it was fast. What I didn't like is that I didn't get exactly what I had been promised when the owner came out and took the estimate. I think he just didn't communicate very well to the crew. They had to come back and do some work that wasn't done right. They were okay. They were also expensive, comparatively.
    - Nancie R.
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Fence Companies in Castro Valley

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