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Carpet Cleaning reviews in Castro Valley

  • D
    Water removal, mold remediation, drying and demo work to clean up for re-construction was done well. The problems started in the construction phase of work. Everardo and his family need to stop trying to take advantage of people and their insurance companies. I would trust them to mitigate water damage, but NOT for any follow-up construction or repair. They work WITHOUT a written contract, try to get the insurance payment made directly to them, do unlicensed work without permits, bill for work never ordered or duplicate work. If you don't believe me, just be sure you have a real written contract/work order that is clear about job to be performed. And that law says no more than 10% or $1000 down to start work! And see if their contractor���s license is valid for Bay Restorators Corp. (not the DBA) [*** Link removed ***]
    - Stephen M.
  • A
    They were here for almost 2 hrs and worked really hard. The den has a light rug that hadn't been cleaned in 2 years and I have a long haired dog. I really thought I needed to replace the carpeting but now it may be able to serve us for a couple more years. It is all 20+ years.
    - Janice F.
  • A
    The technician was running late, but when he finally arrived he more than made up for it by doing an outstanding job. Extra care was given to high traffic areas and stains, and the carpets looked great when he was finished.
    - Kelly L.
  • B
    Carpet Wizard
    They are reasonable. They are very friendly. You feel like you are safe. They are good people and very reputable. They could go over things for a second time, you have to kind of look. But they are very nice and willing to go back over things a second time. I would highly recommend them.
    - Colette B.
  • A
    Kwik Dry Carpet, Tile/Grout, and Hardwood
    An amazing job!  I doubted parts of the carpet could come clean.  Thorough job.  Pleasant, clean smell when finished.  I was impressed with the professionalism from initial contact to job completion.  I would add plusses to the A ratings above!
    - Nancilyn K.
  • A
    Zerorez Bay Area
    Ask for Adam. He is great and works very efficiently. Ask him any question about the job that you expect him to do. I had very good experience and waited until it dried to see if the pet stain needed a retreat(it was extra money that was included in the initial visit and a different method but well worth it) and they were glad to come back and finish it at no extra charge.. Would not hesitate to use them again.
    - Suzanne R.
  • A
    Tri-County Carpet Care
    I was referred by a friend, and these guys did not disappoint. After I called, they got a cleaner to my house within about 24 hours, and he showed up on time (a little early, actually). He was polite, friendly, professional, and tolerated my (overly affectionate) dog, who was the main reason I needed my carpets cleaned in the first place.
    He spent a good amount of time and concentration on all carpeted areas, taking extra care to thoroughly treat the areas most heavily soiled by my dog, and gave suggestions on how to maintain the carpets once they were dry.
    A lot of attention was given to making sure none of my furniture would get damaged and he was careful to be sure items with metal underneath were not sitting on the damp carpet (to avoid rust/corrosion).
    Overall, I'm impressed with the friendliness of both the owner (Tammy) who I spoke to on the phone, as well as her son, who came to do the work, as well as the quality of work and level of professionalism. My carpets look, feel and smell clean, and I will definitely be calling them again!
    - Kate M.
  • A
    OxiPlanet Carpet Cleaning
    t..They were exceptionally nice and informative...use less water so shorter drying time.  Environmentally safe, and they were very clean and neat....vacuumed the carpet before they cleaned it. They are in San Jose area so really far for them to come to Castro Valley.  My only complaint, and kind of a big one is that many of the  spots they removed came back after a week or less.  Our carpet is only 5 yrs. old and is of high quality, but did have a bunch of spots.  He told me if stains came back what I could buy to remove them...which I will do.   I just thought many more came back then when I have had the carpet cleaned in the past.
    - Marie B.
  • A
    KMC Cleaners & Restoring Services
    They did an excellent job. We have use carpet cleaners in the past that have 'special deals' and wind up jacking up the price when they get there. KMC did what they said they would do (and more) for the stated price. The price was $230. It's higher than the coupon prices you see all the time, but is actually less at it includes the 'deep clean, etc. The worker was very polite and professional and obviously had a lot of experience. The only issue was a little slowness in responding to my inquiry, but I was not in any hurry. In the spirit of full disclosure, the owner is a member of my Rotary Club (but his business makes it difficult to participate). However, I don't necessarily use a firm for that reason and would not recommend someone for that reason. They are listed as commercial cleaners which is why I never used them before. I found out they do private homes as well. I would recommend them.
    - W N.
  • A
    Carpet Wizard
    1. The previous occupant of this house had pets and I have pet allergies. There was a lot of oder. At fist there was a mix up as to the scheduling of my appointment. Gus made sure come the next day and was very apologetic. Gus and his son were very professional. They explained a lot about pet oders and even  

    - Carmen G.
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Carpet Cleaners in Castro Valley

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