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Accounting reviews in Carmichael

  • A
    I used to do my own taxes on the computer.  That seemed easy, but it was a poor economy.

    I was terrified when I got  the notice that I was going to be hit by a full IRS field audit (the serious kind where they come out and inspect your offices)
     
    On the advise of a successful business colleague, I hired Robert Johnson, CPA .  Best decision I've ever made.  They went to work and met with me and the IRS and the result was the IRS refunded me money instead of me paying thousands of dollars to the tax collector.

    Even though I am a do-it-yourself guy, I let the pros at Robert Johnson handle my taxes.  It is money well spent.
    - Greg V.
  • D
    I spoke with Jennifer on the phone and had an uneasy feeling about her. I should have gone with my gut, but she seemed knowledgeable so we met and I gave her all my tax documents.  I have complex taxes and hired Jennifer because she seemed to understand what needed to be done.  I suspected that my previous preparer did the last two returns wrong, and one of the things I asked her to do was look over 2012 and 2013 to see if they should be amended.
    Jennifer called me about a week later on March 15, saying that I needed to write a check immediately to the IRS -- that day -- because she had to file a 1041.  I didn't appreciate her last minute approach, but I gave her my routing and account # for my bank so she could get the money.  Within a span of maybe 10-15 minutes during out conversation, she changed her mind four times about whether or not I needed to pay the money that day or wait until April 15.  She began "thinking out loud" and asking tax questions I didn't know the answer to.  She said several things that indicated that she hadn't actually looked at my previous year's taxes, which she promised she would do.  We ended the conversation with me feeling completely confused and overwhelmed.
    I thought about it and decided I needed to express my concerns before we continued.  I called her back and started explaining my concerns.  She cut me off quite aggressively, and told me she was too busy to talk to me.  She practically hung up on me.
    Later I received a long e-mail from her, in which she made lots of excuses, and even tried to blame some of it on me, because I had given her the "wrong information." (I gave her whatever information I knew.)  There was no apology, only demands and excuses.  At that point, I e-mailed her back and told her I'd like the return of all my tax documents.
    Jennifer Garets has the personality of a steam roller (and I am no shrinking violet).  I was flabbergasted at her unprofessional behavior!  The only good thing I can say is that she called me back the same day I left her a message inquiring about her doing my taxes.  She may be good at what she does, but if you require personal interaction with her, stay far away!
    - Leslie W.
  • A
    I've been happy with them. I'm just having a little difficulty with the distance because they're in South Sacramento and I'm way north. I might have to change accountants in the future but only because of the distance.
    - Pamela S.
  • A
    My experience with them was very good.  They explained everything they were doing.   They were very helpful in trying to maximize how much money we save.  I go back to them in the future.
    - April R.
  • A
    It went great! April Scott came into our meeting with lots of helpful information and great ideas. She was able to explain everything she was doing in detail to where I could understand it and overall she helped my business a great deal.
    - Steve C.
  • A
    VERY WELL. COULDN'T ASK FOR A BETTER TAX PERSON.
    - KATHERINE F.
  • A
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    - Robert C.
  • A
    unknown
    - KATHERINE F.
  • A
    unknown
    - Leslie W.
  • A
    She was good, the service was good.
    - Soo A.
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Accountants in Carmichael

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