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House Cleaning reviews in Carmel

• A

  Mod Movers & Mod Cleaners

  Vanessa and her coworker arrived on time. She went over the work that was to be done a time frame and an estimated price. They were competent, found there way around a very cluttered house in transition. They did an excellent job cleaning in spite of my clutter.
  - Tricia H.
• A

  Two Girls From Carmel

  2 Girls has always arrived with a good attitude and good service. When I lived in other places, housecleaning services always seemed to be doing work with blazing speed and little attention to detail. That has not been my experience with 2 Girls. I like them and I like the results.
  - John C.
• C

  On-The-Spot Carpet Cleaning

  I was given "the big sales spiel" and he required payment before he began the job. He took no measurements, but charged me for cleaning 1200 sq. ft. of wall-to-wall carpet in an 1800 sq.ft. house. In fact he only cleaned the center of the rooms and around furniture, never moving anything. There is a California King sized bed in the main bedroom that takes up most of the room. Only the perimeter was cleaned. I later discovered an area next to the end of the sofa that was literally black from a spill. It hadn't been touched. He claimed the job would "be perfect".

  He claimed that he would "do the baseboards" (whatever that means) which he couldn't have done without moving the sofa out. He said he would clean the window and door tracks. Didn't. He talked about a "complementary car wash", but nothing materialized. Although he used a fan for a short while, it still took overnight to dry. The most shocking to me was the price, and the fact that I paid it. The most I have ever paid, and for better jobs, was $300. I can only advise others to get other estimates before committing.

  - Sandra P.
• A

  Two Girls From Carmel

  Our experience with Two Girls from Carmel was excellent.  Our house cleanter did not speak English, but we managed to convey any specific cleaning requests to her.  The company did an excellent job.
  
  - Robert C.
• B

  Cara's Cleaning

  Cara has been cleaning my apartment bi-weekly for several months. I leave a list of items to be addressed and she takes care of them. Occasionaly, I have to point out something that was missed but mostly she takes care of everything on the list, is reliable and punctual. I feel she is trustworthy, otherwise I would not allow her into my home.
  
  - L. J. W.
• A

  Two Girls From Carmel

  We have employed the services of Two Girls from Carmel since 1990---more than twenty-two years and wouldn't dream of using anyone else. Their cleaning people have been true professionals and have never disapponted me in any way. It is a real pleasure for me to recommend them.                                                                                                   Michael Robbins, Carmel 
  - Margaret R.
• C

  Two Girls From Carmel

  After a couple of conversations with the Manager, I scheduled a Spring cleaning of a studio apartment and gave the Manager my work number to contact me as my cell was on the fritz.  I was to meet the Manager and the crew at the apartment, for which I scheduled time off work.  I went to the apartment and they did not show up.  I called and the Manager told me she'd left a message on my cell (which I had told her not to use!) to confirm the appointment.  I chalked this up to miscommunication and rescheduled the cleaning because I'd heard good things about this service.  The day of the appointment I met the Manager and crew (2 women) at my apartment, gave the Manager (who was interpreting for the 2 women) clear instructions of what was to be done.  The Manager repeated it back to me, then translated to the women.
  The arrangement was for 4 to 6 hours of thorough cleaning at $25/hr, including specific tasks such as inside cabinets, light fixtures and bookshelves.  The housecleaners got started and I returned to work.
  
  When I returned home form work, half of what I'd asked to be done had not been.  What was done was done OK but certainly not the thorough cleaning I'd scheduled.  My calls to the company were not returned and then I received a bill for 6 hours of cleaning!  I sent a check for what I deemed fair for the work that was actually done, along with a letter explaining the payment and the reason I was dissatisfied.  The check was cashed but I never heard from them.
  - L. J. W.
• C

  PROFESSIONAL C C S CLEANING SERVICE

  I was disappointed in that the person sent to do the cleaning did not speak English, so I could not tell her things she needed to know. Moreover, I did not think she had adequate rags and things to get everything clean. For example, after she had mopped the hardwood floor, I gave it a second cleaning using a solution designed for hardwood floors. It was still quite dirty. $170 for the job also seemed a bit high given the amount of work to do.
  - ROBERT C.
• C

  Two Girls From Carmel

  unknown
  - Johanna H.
• B

  Two Girls From Carmel

  The person in charge showed up. We gave her a layout of our place and she left her co-worker there for 4 hours.
  - GUY F.