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Chimney & Fireplace reviews in Carlsbad

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  • The one I chose was too big and I was told that I could return it but would have to another installation fee. I should have been advised about size. Installer was excellent and tried to help. The woman on the office was not accommodating and I would not use this company again.
    - Susan E.
  • We would highly recommend Rivers Landscape. Our project was huge and took months to complete, but we couldn’t be happier with the end result. From the beginning, Gabriel Rios listened to our vision for our backyard renovation, paying attention to what we liked and disliked, my favorite plants and colors, even incorporating a statue that was sentimental to our family. Working with Majestic Pools, he designed a backyard that incorporates all that we hoped. Along the way, we ran into a few obstacles, as any large construction project will have, and Gabriel addressed the issues immediately. With his foreman Orlando and brother Tony, Gabriel gave our project the attention and care that we expected, and the results speak for themselves. During the build out phase, Gabriel made suggestions for colors and materials that would complement the design, and was receptive to our ideas as well. He was also clear about the cost of additional items that were outside of our original estimate, so our final cash outlay was what we agreed upon. Gabriel’s crew even built us a “succulent wall” based upon a picture I printed off from Pinterest, even though they had never done it before. Our backyard is now our favorite place to spend time with family and friends, and we feel like we just added 1000 square feet of living space to our home!
    - Johanna O.
  • I could not be happier with my interactions with Jeff (sales), Linda (accounting) and Chris Installer. Everyone was so nice and kept me informed on progress on the order and Chris showed up on time for the three times he was here. When Chris came out the first time he explained everything to us in detail in non-jargon words we could understand. He told us exactly what he needed my contractor to do for the framing. The only dissapointment was that I didn't understand that the narrow surround trim didn't come in bronze and I had to pay a restocking charge for exchanging the surround for the narrow black one.
    - Heather E.
  • This was a terrible experience.  The professional came in with his daughter to do the work.  She smelled heavily of perfume.  I am having my ducts cleaned due to allergies!  I was allergic to her perfume.  They did all the work, but left the bathroom fan taken apart and not put back together.  The next evening I turned on the heater and the entire house smelled of perfume.  Both the upstairs and the downstairs units!  I found out they used a scented air purifier in the ducts with out telling me!  I can't believe they would use a scented (flowery) product!
    The owner sent the professional back out to fix the fan and change out the perfume sprayed filter.  He had on allot of cologne! They said the scent would wear off.  It has not.  I have run both heaters every day with the whole house fan in order to try to get rid of the smell.  It is not working at all.  It is costing me allot more money to heat the outside while I try to get rid of the odor.  We still smell the perfume!  Did I mention I am very sensitive and have allergies.  My father in law was visiting and he had a terrible allergic reaction to the smell.  I don't know what to do!
    - Tina F.
  • Thom is AWESOME.  Prompt, professional and efficient.  My fireplace looks great and the price was very reasonable.  I paid $159 total.  $139 for the chimney sweep and $20 for the painting.
    - Stormy M.
  • I found them through an advertisement. They were extremely professional. They were very very clean. They put out all of the appropriate things before they started. They put out the blankets and everything that they needed. They didn't leave until I was satisfied. I would absolutely use them in the future.
    - Najwa S.
  • It went extremely well.  Paul is a meticulous craftsman and the remodeling included perfect eyebrow archways with encased moldings and columns as room dividers and a relocated, new fireplace.  Because of his superior craftsman work, Paul would be classified as the "finisher".  Since he is European born and "London Guild" trained, it shows. The architect, with whom he works, is first class.  He and his architect tied in a very difficult, exterior design to incorporate the portico with the existing mansard parapet roofing.

    - EVELYN M.
  • The sweeps called in advance and arrived on time.  They showed me what needed to be done and provided a complete cost estimate.  When the parts had been fabricated, they called to schedule the installation.  Again, they called in advance and arrived on time.  They competed the work expeditiously, painted the new cap to match the trim, and cleaned up.  A very painless experience (except for the $3200, of course).
    - Robert G.
  • The original work was performed 18 months ago. We decided we did not like the location of the flame and asked Thom to relocate the burner. We were willing to pay him for this work, but he did it for no charge.
    - David V.
  • Gary did a great job assessing the problem and providing us with options. Once we selected the products we wanted he coordinated the electrician and plumbers and made it no fuss for us.  When we was done, the place was spotless. 
    We had several contractors tells us we would have to tear down the existing fireplace and replace with new fascia, inserts and then that would also require some new flooring and that the project would take about 30 days.  Gary got it done in 2 visits a total of about 16 hours.


    - Dean S.
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Chimney And Fireplace Contractors in Carlsbad

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