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Moving reviews in Canoga Park

  • F
    HILFORD MOVING & STORAGE
    BEWARE!!! This is the most dishonest company you can deal with. I used them for a "Full Service" move from West Hills to Oxnard. The salesman Eric Paul came to my house reviewed the move and gave me a price, when I asked about insurance I was told they automatically give me 100k Insurance with $500.00 deductible as part of Full Service Move. Day one they come to pack the house some dressers they just wrapped some they pulled clothes out and pack in boxes, basically they found ways to just add extra boxes to the bill. Day two they come to load the truck the misjudged the size of the move and could fit my treadmill on the truck and told me "well leave it on curb someone will take it" Also asked me to put a TV and other items in our cars as they were out of space. Day 3 they come to deliver, they unpack and just stack stuff where ever, I had to ask to have my spare bed put back together, within minutes of them leave I found my Large New TV had Major scratches on the screen, my desk was damaged, they broke the glass shelves in our China Cabinet, and when I asked "Sorry" not we will fix this not here is how to make a claim just "Sorry". I texted Salesman Eric Paul he immediately said no worries he will get me with claims and all we be good. Well 4 weeks of back and forth emails they sent me a check for $125.00 saying if was based on weight, I asked about free insurance after all the quote showed price and the insurance above it was same price so easy to believe that Eric Paul told me the truth about insurance, When I presented this to them they said I should have taken extra insurance, and to look at the price, the quote was $4868.16 the extra insurance was $4868.66 easy to miss 50 cents. Bottom line is they are Liars they traffic in dishonest business practices and cannot be trusted. I hope for your sake you choose a more qualified movers, I have use Bekins in the past and they are honest they charge more but you get way you pay for, BTW Bekins insurance was $290.00 which is what I expected and would have paid if not for the straight out lies of Eric Paul and Hilford Movers. PLEASE do yourself a Favor and find someone else for you move needs!
    - Kenneth A.
  • A
    Twilight Movers
    We are happy with our recent move. Andrei moved our 3 bedrooms townhouse from Reseda, CA to our new home in West Hills, CA They were hardworking, professional, and efficient. I would recommend Twilight Movers for all your moving needs, than you guys!
    - Cristina B.
  • A
    Prodigy Moving & Storage
    They moved us out of a 3-level townhouse into a 1-level single family house. They were very quick and professional, and did a great job, overall. They also disassembled and reassembled our large pieces of furniture with great efficiency. I was astonished that it took them 6 hours to complete the entire job, but it's not like they were slacking or anything. They charged $155/hour, which seems a little high. But overall we were very satisfied, so it was worth it :-)
    - Michelle C.
  • A
    Elite Moving & Storage Inc
    My wife recently hired elite moving for coming over and help us pack all the heavy furniture at our house and to move them to our new house. She was in contact with Donna from the office and my wife was very happy with her. The day of the move, I was waiting for all the movers to come and to start the work. The workers came on time and they packed and wrapped all the items that we wanted including the piano that we have. It took them half a day to pack, wrap and load the truck with everything. At our new house, they unloaded everything and they walked with me to check each one of the items and to make sure that nothing is damaged or broken. I���m personally very happy with this type of approach and work and we keep their contact information for future use or to refer them.
    - Kenneth W.
  • A
    Long Distance Quality Movers
    These guys are great!Long Distance Quality Movers is super awesome! They were very careful with my things. Long Distance Quality Movers were very professional and the price was great even on short notice!!
    - Robert H.
  • A
    NorthStar Moving Co
    I cannot say enough good things about this company, NorthStar Moving! We are so grateful to them for their help, professionalism, attention to detail, positive attitudes and speed during this stressful time in our lives. It all began with a video estimate. I downloaded the app onto my phone prior and at the appointed time, Gloria sent me a link, I clicked on it and presto! We were live on a video chat. I would say we spent about a half hour (perhaps a little more) going through my house. I was able to show her the rooms��� contents, the contents of our cabinets and all that so she could have a better idea of what we were moving and therefore provide a better estimate to avoid any surprises along the way in what this move would cost us. Based on reputation, I was comfortable trusting them to be able to do what they said they would do. For the record, I did get a second quote from another moving company and NorthStar Moving beat their quote significantly. The other company, also with a good reputation, did not offer unpacking services but they did do packing as well, of course, as moving. NorthStar Moving's quote turned out to be significantly less than the other company PLUS NorthStar Moving���s quote included unpacking in addition to packing and moving. So, the day of the move came and a few minutes before 8:00am, our team, led by William P. (Team Leader), along with Benjamin S., Jorge M., Jorge L. and Hector G., arrived. It seemed like I had just shaken William's hand, turned around to say hello to the rest of the team, turned back and William already had a half box of our dishes in the kitchen packed. When I say they wasted no time getting to work, it's true. The rest of the day, they moved so quickly, the contents of each room quickly disappearing into boxes. Those things that could not go in a box, like our baby grand piano, were expertly wrapped in moving blankets and everything was handled with care. By the end of the first day, we were entirely packed. We had so many boxes, each of which was labeled. That completed the first day. Everything was ready for loading onto the truck. Frankly, I was exhausted even though I had not lifted a finger. All we did was to answer questions. The movers did the rest. I think it is important to stop here and talk about customer service. The team stayed upbeat and positive despite the 100 degree heat outside and the obvious strenuousness of moving all our stuff. It���s been many years since I moved myself and I still recall how it is really, REALLY hard work. Throughout the move, they were in good spirits, upbeat and positive. I have so much respect for a person working that hard and yet still having a genuine smile. As a matter of fact, after the third day when they left, I actually missed them. They were that likable. Hats off to William P. (Team Leader), Benjamin S., Jorge M., Jorge L. and Hector G! Day two of the move began promptly at 8:00am just like the first. The movers arrived and immediately set about loading the boxes they had packed the previous day onto the truck. We had many boxes along with couches, beds and all so it took some time to load up the truck. By early noon time or so, everything was on the truck. We had filled up one of their moving trucks completely. I mean, there was not room for another item. I think we put one last something with the guys in the cab but that was it. After breaking for lunch, we met at our new home and without missing a beat, boxes were flying off the truck but always handled with the utmost care. I can vividly remember the guys dropping off a couple boxes inside then running back to the truck. And throughout it all, everything was handled with great care. In the final analysis, all our items arrived safely without a scratch. By the end of day two, all the boxes were in the house. Everything that had been wrapped up, such as the couches and piano, were unpacked and placed where we asked them to be placed. Again that day, we just directed traffic. The guys did the rest. Coming into the third day, I was feeling it but if William, Benjamin, Jorge, Jorge and Hector were exhausted, it was impossible to tell. They unpacked our things out of boxes and took the boxes with them which gave us a head start on getting settled into our new home. I made a point of writing this detailed review because I was that impressed with this company. In this day and age, sometimes it feels like customer service is a buzz word from my parents��� era. But NorthStar Moving came through for us at a time when we were feeling the stress of having just bought and sold a home, not to mention the stress of the physical move. They really took care of us and exemplified what I consider excellent customer service. Thank you NorthStar Moving!
    - Paul F.
  • F
    Show Time Moving & Storage
    The move went great until she got the bill not realizing she was on a six hour minimum, the bill came out to $600 . She was never told on the phone or on the day of the move that there was a 6 hour minimum charge. She was expecting 3 to4 hour job . The job only took just 3 hours. But was charged for 5 hours . She could not afford $600 for such a easy move. Would never recommend Showtime moving to anyone else again .
    - THOMAS H.
  • A
    NorthStar Moving Co
    The day started off the best way it could have. The foreman or team leader Jeremy gave me a courtesy call informing me the estimated arrival time. Which to me was a sign of a good day to come. Not only did they arrive on time but wasted none getting straight to business. From a logistical stand point I was very impressed with this crew. They took all the boxes out very quickly as the leader inventoried my belongings. Which was a headache I didn't have to worry about. It was a great way for me to cross reference my things when I got to my new home. Back to the move. Through out the time they were there. They we're all very polite, answered all the questions I had about the move and made sure my things were packaged and wrapped very safely. I was amazed at the way they wrapped certain things especially the more fragile items I hold dear to me. As the move started to come to an end (which was very fast) I wanted more detailed information. Jeremy answered all the questions I had for him and was very helpful with me understanding the paperwork and inventory. I would definitely recommend this company to my friends, family, co-workers ANYONE! really. But not just for the simple fact of moving from point A to point B but the customer service and professionalism of these movers was unparalleled. They gave me peace of mind knowing that my belongings will be taken care of so that when me and my family arrive on the other end it will be easy! Thank you so much Northstar! You guys rocked! Don't forget these guys Jeremy, Eloy, Wendel and Antonio.R ????
    - Kristen L.
  • A
    Prodigy Moving & Storage
    These guys are no joke. They arrived right on time and got right to work. My furniture was well protected and they even had tools to take everything apart. I have some heavy furniture and stairs to deal with but these guys managed with ease. Highly recommend! They made moving so easy and quick, it was awesome. Thanks Fernando and crew your the best.
    - Tony R.
  • A
    Prodigy Moving & Storage
    The move was so great. I'm a busy person but the service was so outstanding I promised I'd write them a review.  Since I had to leave for work short notice I had them pack my belongings and take it to their storage with them. My lease was ending so it was so much more convenient than paying another months rent when I wasnt even going to be home.  Luckily when I returned I found a place pretty soon. They were able to accommodate the day I wanted which was awesome since it was the last spot. Score. But everything of delivered in one piece. Big thanks to the office people who made this move happen with ease and the Noah and the crew for being so quick and hardworking.
    - Cynthia S.
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Moving Companies in Canoga Park

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