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Property Management reviews in Campbell

  • D
    Premier Rental Properties
    PRP is a terrible rental company. During the winter, when its regularly below zero, it took them more than 2 weeks to send someone to look at and fix my heaters. My bathtub got clogged and it took them a week to take care of it. They don't take care of issues in a timely manner and they are closed on the weekend so if something happens you're SOL until Monday morning.
    I usually pay rent early and/or pay for a few months at a time, this time I had the money after work on Friday after they were closed, so I called and left a message to let them know I'd bring it by on Monday morning because I'm not comfortable with putting my rent in a dropbox and I couldn't bring it in on the weekend because they were closed. They still charged me a late fee even though I tried to communicate with them. They are not very understanding of your circumstances.
    I would NOT recommend this company to renters or to owners of property looking for a management service.
    - Dianna W.
  • A
    Verandah Properties, LLC
    I did not use them because we decided to sell the house. Tara Chamberlain came out and I was very impressed with her. She really seemed to really know what she was doing. She had good ideas. I almost had no problems going with her at all. I felt very good after I interviewed her. I felt very good about the company. They came out promptly. They were on time when they said they’d be there. She gave me a lot of good suggestions on how to improve the house, what to do to make it more appealing to tenants. She’s very personable. I would have no qualms going with them. I really wish I had kept the house and had gone with them to rent. The quote they gave me is 10% of the rental and that’s the standard price. She called back every time I called her. I felt like she can get along with the tenants. I like her and I felt that the tenants would like her, too. She had enough ability to sit there and talk to tenants about what’s needed to be done. I felt confident that she knew her business.
    - Janet H.
  • C
    I am not happy with them. I’ve used them for about 10 years. When I get bids for work like a roof or something, I am suspecting no proof that they may give kind of a minor kick back to certain companies. Overall, the office staff is very nice and I have no complaints about them. They had been reasonably prompt about getting anything that we had requested. Their fee is 10% of our rental, which is just average.  We just didn’t feel they were as economical as possible.  When we asked for repairs we don’t think they always sought out the most economical company.  We have no proof and we can’t make an accusation without having proof.  We feel like they have their favorite company for repairs and they don’t necessarily look for better value.  When they give our tax receipt, all of our houses were bundled up under one tax receipt.  In other words, the bills that you paid so much in management fees, they bundle up all of the houses together. On taxes each house is a separate entity. So we don’t know how much went to which house.  They should be able to keep each property as separate entity because it’s a lot easier for me to add up 3-4 properties together.  They get the work done but sometimes, work will take much to get done.  Our tenants say they have a problem and three or four months later the complaint is still at the bottom of the monthly report that I get from the company and it hasn’t been taken care of.  If our tenants complain about something they want repaired now and not later and even it is not life threatening matter, we still want to take care of it so that our tenants are happy.  They have never asked for anything outrageous.  They should pay prompt attention to repairs.  Office personnel are very good as far as friendliness and taking care of the problem if we are there in person.  Our tenants do not like dealing them and when we say we are going to change companies they are happy.  If I am in the office they do things quickly and if tenants ask for anything they are slow. They do a good job of screening tenants. We’ve been pleased with the tenants that we’ve gotten.
    - Janet H.
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Property Management Companies in Campbell

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