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Pest Control reviews in Campbell

  • A
    Killroy Pest Control
    After procrastinating for the last few years and realizing the telltale signs decided that the termites weren't paying rent and it was time for them to be evicted. I called Killroy Pest control being a local business and after reading their reviews. Mike came out and did a full inspection, around the perimeter, in the crawl space under the house and in the attic. He explained the areas that needed treating which would require addressing the subterranean termites as well as the drywood termites. This would have to be done in two phases. Drill and apply pesticide around the house both inside and outside the foundation walls. And a second phase of tenting the house for fumigation. Even though there was one area in the perimeter that did not show signs of subterranean termites, I told Mike to do it all. (figured it was safer to prevent any entrance). The appointment was scheduled and the first technician came out and completed the process of drilling and applying the pesticide. After completion, he filled in all the concrete hole. He also removed any termite tubes in the crawl space. He was very professional and did an excellent job. We were notified and made plans to be out of the house for the fumigation crew to perform their service. Within three days the job was completed. Now I did have an issue here when the foreman told me that part of my fascia gutter was damaged and they would split the cost. I inspected the area and realized that during removal of the tent (since it was dark), one of the workers stepped on the gutter edge causing the damage. I contacted Killroy and after explaining and showing pictures, they contacted their fumigation company who took full responsibility and replaced the gutter. I realize not everything can go smoothly and sometimes you have to beware. I think the individual was embarrassed by his mistake which can happen but should of took responsibility for the error immediately. I will not blame the company for this slight indiscretion since they held up their bargain. All, in all, I'm quite pleased with the work. They did a professional job. PS. this was the only reason I gave them one "B".
    - Howard F.
  • A
    Proven Termite Solutions
    Was very easy to schedule an appointment for an estimate with Marc; good office support so always someone there to answer the phone and questions. Marc was responsive in answering calls. Follow up with estimate and paperwork good. The process went well. Crew took care to put cloth spacers on certain angles of the roof and gutters to protect them. The estimate was reasonable because they do not subcontract out the work. In fact, other companies use them to do the fumigation. 3 houses on our street used them.
    - Cynthia S.
  • B
    Critter Control Inc
    We had a rat that had found a home under our house. There were three vents that had holes in them (we had them fixed 3 years ago, but they were open again.) Critter control came and did an inspection, which cost over $200. We do not have a 70's era home with no attic, so they only did an under-the-house inspection. They set traps. Each service is an additional charge, so removing the rat that was caught and sealing the holes all cost additional money. The whole service cost over $600 which was very expensive for one rat. On the positive side, they were very professional, on time, clean and easy to work with, but very expensive.
    - Linda C.
  • B
    Stop Bugging Me Pest Control
    The guy came by a couple of times and he set some traps. I haven't heard back. I don't have any issues as such. The tenants contacted the company. There were no additional charges. They were not very proactive. They did not inform my tenants what else can be done to stop this. He just came and looked, and just left. They did not get a lot of information. There were no issues with their responsiveness.
    - praveen g.
  • A
    Pacific Coast Termite Inc
    Called the office to make an appointment for the inspection.  Jerimiah showed up right on time, and introduced himself along with the inspection he would be doing.  He did a very thorough review of the infested area, perimeter of the house, attic space above and crawl space below the house.  Jerimiah was very neat and tidy. After completion of the inspection (about an hour) he spoke with us about his findings and suggested the work to be done.  We discussed some options and agreed to go ahead with the work.  Jerimiah called his office to set up a day and time for the work to be done.  He told us what to expect and gave us some tips to prepare for the work to be done and to maximize the benefit of the work.  A few days later he emailed us the written report outlining the problems and remediation.
    We received two reminder phone calls from the office about our work appointment, one about 4-5 days prior, and the 2nd the day before.  The lady was very nice and asked if we had and questions.
    On the day that the work was to be done we got a phone call about 1/2 hour prior to the crew's arrival which we appreciated so we could make sure we were home.  Greg and Hector arrived on time and laid out protective plastic to cover the floors and set up their equipment. They went about their work and finished up in a couple of hours which was the length of time we were told it would take. Both guys were very good about answering our numerous questions about the work, what to expect after they were done, etc.  After completing the work, Greg and Hector packed up their gear and took away the plastic. Very neat and tidy and well organized.
    We were very pleased with all aspects of working with Pacific Coast Termite.  Everyone we worked with was very professional and helpful. A+ for customer service.
    - Gloria S.
  • F
    Proven Termite Solutions
    I've never written a review on Angie's List before.  Maybe I've written one on Yelp, I'm not sure.   
    Mark from Proven Termite showed such a lack of professionalism that I had to write a review.
    I had scheduled an appointment a week in advance, and selected them because they had such a high rating and a great set of reviews from many people in my area.   First, he  rescheduled the appointment twice on that day.  The appointment was at 2:30.   He called to schedule it at 1:30 then again to 'as soon as he got done'.  
    When he got to my place, he acted as if he didn't want my business.   Here's how it went:
    me:  There are pin holes in the walls.
    him:  Probably not termites.  Could be really old.
    me: I've seen subterranean termites.
    him:  We haven't seen any swarms this year at this time.
    me:  There has been previous termite damage.  I'd like someone to take a look under the house.
    him:  It takes a 2-3 years for termites to form colonies.  How long has it been since your last inspection?
    me: It has been 2.5 years.  
    him:  You should call the previous company to check it out.
    So that was a wasted day.  I'll call another company.   It was like pulling teeth to get him to stay longer than 5 minutes, and in his haste I forgot that I also wanted the company to spray for ants.   Oh, he also managed to hit my car with the garage door and say 'oops', but that was an accident.  (Could have apologized, though)

    - Svetlana S.
  • A
    Planet Orange
    I actually had them come back a second time.  After two visits the problem was solved so I am happy with that. Everything was fine. They showed up on time. They were not invasive when they went inside to do the pest control. They had to go into this little boy's closet were his toys were everywhere. He took the time to ask this little kid if it was okay, if he could go into his closet. He handled it in a really nice way. The little kid went in there and removed some of his toys and then he got to work. So I just liked the way he treated the little kid.
    - Linda H.
  • B
    Planet Orange
    they came in and completed the work, they never did the 30 day follow up even though it was guaranteed and I was never contacted after their visit.

    10/28/14 They came back and did the follow-up. Very friendly and professional. I will use them again.

    Great Job Planet Orange

    - james a.
  • A
    Killroy Pest Control
    Their termite inspector came out twice.  He came did an initial then we started tearing the ceiling and the wall apart and he came out again to troubleshoot and when the guys were working; he came out to the job site to see that they were doing what is expected to do.  And at the end of April year 2015 I'll have another inspection with him.
    - greg r.
  • A
    All Pest Pros
    We had been having an escallating problem with roof rats. We had been using Orkin to spray and seal against the rats, but they were unable to eliminate the rats. They then raised our rates with no increase to the services so I called to cancel them...at which time they offered me a "new deal." Very bad form in my opinion. After contacting several companies we decided on All Pest Pros. The price was high, but competitive. They were very responsive and although we had to wait several months, they honored our original quote. It took a couple days, but the team was very prompt, professional and tidy. This is a really messy job and they were conscientious about not tracking the mess through the house. I wanted to wait before writing my review and am happy to report that as far as I can tell we don't have any further rat problem. Every now and then I do think there might be some little noises, but no visible signs of a problem. All Pest Pros does recommend that you subscribe to regular service, and although it is probably a good idea, we could not do that at the time. They still keep calling every month, however, which is a bit annoying.
    - Ola C.
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Pest Exterminators in Campbell

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