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Basement Remodeling reviews in Camp Pendleton

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    Cali Bamboo
    The installer did a great job, followed all directions for installation, and were a pleasure to work with.  They even put down an upgraded top-of-the-line moisture barrier.  I will not mention them, as I think this is not do to the installation, but the product itself.
    The flooring itself is as durable as they promised.  Two big dogs running around and only minor surface scratches that can only be seen if the light and shadows hit them just right.  Here is the big problem:
    After about 6 months, our new bamboo floor started cupping in half of our house.  Half of our house sits on a concrete slab, and the other half sits on a wood slab.  The half that sits on the concrete slab is noticeably cupping, where as the wood side sits nice and flush.  Now there are big ridges where each piece butts up against another.  Needless to say, this was a dry year (draught and all).  I can't wait to see what happens when we actually have a wet year?  I am pretty sure that this is not acceptable for any homeowner to spend this amount of money, and have floors that look this bad, in under a year.  
    Our installer just came out and inspected the floors.  He said that they stopped carrying the product due to numerous problems that they have encountered.  They followed all the installation directions, and are experienced in the flooring industry. 
    I have now read many of the complaints regarding Cali-Bamboo and am hoping that they can resolve our problem better than they have with others in the past.    
    We are currently waiting for Cali-Bamboo to respond to our complaint.  Will update with results and change our ratings corresponding to the resolution that they offer us.  
    Gary Murphy
    Oceanside, CA

    - Gary M.
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Basement Remodeling Contractors in Camp Pendleton

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