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Stone & Gravel reviews in Cameron Park

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  • What we liked best about Stone & Beyond was Judy Lay and her responsiveness and attention to detail.  We had gotten bids from 3 different companies.  One was a fair amount lower, but they didn't have many references locally or on Angie's List.  The other company under consideration had been our first contact and we had someone come out to do the measurements.   We were originally going to use quartz in a pattern that looked very much like granite.  We contacted Stone & Beyond about the same time, getting a bid for the quartz. After finding out that nobody had slabs of the quartz pattern that we liked and learning that it had to manufactured which wouldn't happen for about 2 months, we decided to use granite instead, at Judy's suggestion.

    At that point we still hadn't decided on a company to do the fabrication and installation because we weren't yet sure of the materials.  Costs ended up being similar between the companies when we did settle on a granite, with Stone & Beyond being just a little higher.  When we needed information about availability of materials and timing of work to be done, the person from the other company told us on a couple of occasions that they would get back to us at a certain time (by the end of the day, sometime tomorrow, etc.) and then didn't follow up in a timely manner. We told the contact the name of the granite pattern that we were looking at and were told that they would get us a price. When we gave Judy at Stone & Beyond the same information she was back on the phone with us within the hour with pricing and also had called over to Bedrosian's to find out how many granite slabs in that pattern were actually available.  She explained that decorators and other clients can put a hold on specific slabs  that they might want for up to 4 days and there are often more or less slabs available from day to day. By the time the other rep called us back we already had a hold on a couple of slabs and had an installation date set up with Stone & Beyond.
    Judy let us know everything that was happening with our granite  and even offered to meet us at Bedrosians to help select the slabs. (We chose a granite with a lot of "movement" and the slabs varied quite a bit in some cases.)  When we finally found two that we liked, she coordinated everything with Bedrosian's and picked them up a couple days later.  She let us know what what they were doing every step of the way and when she told us she would get back to us, she did every time exactly when she said she would.

    We had two counters and a large island done. They did a beautiful job!  We went with the Bookend edging which turned out very well and we're glad we chose that one. (With Judy's help.)  They did the demolition of the ceramic tile a week before installation and installed plywood over the tops of the cupboards for that week. The men who did the demolition also did the installation.  They were very nice and easy to work with and left the kitchen clean when they were finished. We had enough granite to do a 6 foot desktop that is partly in the kitchen. That will be done next week. They had a plumber come out the day after installation and install the sink, garbage disposal and faucet. He also was very professional and easy to work with.
    Since we live about 30 miles or so from the showroom, it was nice to be able to do  the paperwork by email and we corresponded with Judy by both phone and email. (She is just as prompt responding to emails as she is phone calls.) We visited the showroom twice, once to look at the edging choices and once to pick the layout of the templates. We ended up going with the layout which Judy suggested. She has a very good eye for design and while I questioned the layout of the island at first, after it was installed I was so glad we followed her suggestion. The granite looks even nicer on the counters and island than it did standing there as a slab. There are a lot of little sparkly things that catch the light that we really couldn't see when it was standing up. Now with the light from the kitchen it looks really amazing.

    We've had a lot of work done on houses over the years using a lot of different contractors.  Judy is the one that stands out, not only because of her responsiveness, but because she is so professional and calm. There were times that I was frazzled with all the choices and indecision and she just laid out the pros and cons along with what she thought would work and would look the best. She was always polite and calm, even when I probably drove her crazy with questions. We're so glad we went with Stone & Beyond and will recommend them to our friends.
    - Joanne M.
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Stone & Gravel Companies in Cameron Park

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