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Garage Door Repair And Installation reviews in Calistoga

  • D
    Overhead Door Co
    Very disappointing service.
    I ordered the door and signed the contract on 5/20/11.  They misplaced the order.  I had to call again and they had not ordered the door.  The first door was installed on 7/15 but the door was too short and they offered to install a piece of wood at the top to make up the difference.  I was not interested in lowering the vertical opening especially since it would not have matched the adjacent door that was also manufactured by them. 

    They did not return with another door until 8/29.  Again, this door was the wrong pattern and the wrong height.

    On Sept. 23 they finally installed a door that was the correct pattern and correct height and good quality.  

    This process took over 4 months for one simple single garage door! 

    Three times we had to arrange to be home for the installer.  Twice I had to send painters away at my expense.  My experience suggests that the employees of this company cannot measure doors correctly and cannot understand the need to match the pattern of the adjacent door that their company had manufactured.  Customer service was poor.  I was asked to accept the wrong door with the wrong pattern and had to insist on it being done correctly.
    - Francis M.
  • A
    LARRY MYERS GARAGE DOORS
    I called on a Wed. morning with the dimensions of the door I wanted replaced. The very helpful woman that answered gave me a "rough estimate" of $600, depending on a site visit/estimate and the quality of door I would choose. She gave me a website address to look at my options. I explained I needed the job done ASAP, as I was leaving town in a few days. She said she would have someone get back to me very soon. Later that same day, I got a call from Larry Myers asking if he could stop by, and he showed up within an hour. He looked at the door, gave me a brochure and an estimate of $595. The next morning, at 9 sharp, his worker Kurt showed up with the new garage door and went to work. Three hours later, I had a new, fully insulated metal/vinyl garage door. Kurt removed and hauled away my old piece of junk. Final bill: $590.
    - DANA C.
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Garage Door Repairs in Calistoga

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