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The person at the company I contacted to organize the job, , was a big help. He was flexible and we managed to sort everything out with ease because of this. The workers that did the job can also be praised on their magnificent standard. They did a great job!
I couldn’t find a single fault when the job was finished. They also had to replace a few pipes under the floor and they did it for a little extra. Both the floor installation and the painting were done to a very high standard, better than I actually expected. The overall experience I had with
Once the contract was signed, the work began on the exact day and time
After hearing all of the nightmare stories from friends who had remodeled, I was pleased with Pristine's overall job performance. There were no "
The kids' bedrooms are nowhere near the size
During the month of
We were also told some stucco would have to be removed to reinforce the house and we would be responsible for “touching up” the paint. Having just had the house repainted the prior year, we had plenty of paint for touching up. They ripped upwards of 70% of the stucco off the house leaving us responsible for repainting the whole thing. He took our agreement to “touch up” the house as cause to destroy a paint job costing over $4000. No apology, no responsibility. The house, to this day, looks uneven and splotchy, at best.
When prepping the floor of the kids' rooms,
During demolition, we removed everything from the attic as requested with the exception of a dresser, in perfect condition. It was one my father-in-law purchased, refinished and surprised my wife as a gift. When I had help to remove it, we found they were using it as a desk, with the plans laid out on it. We kept it there. The next day, without checking with me, they took a sledge hammer to it, destroyed it beyond recognition and threw it out the 2nd story window.
Additionally, he comes across as a "green" contractor even going so far as to providing us with detailed information on how we can submit paperwork and receive (per his email) $1000-$6000 in rebates. He provided that information midway through the project. When we submitted the paperwork, we were told not only was
There are many more cases I can speak to.
When I addressed my concerns on the last day of the job he asked for the check, showed no concern for my disappointment and walked out the door. As he put it in an email, "No more credits will be given", essentially saying he was tired paying for HIS mistakes.
This was my experience with "
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