Angie's List since May 2005
B Rated | 10 Reviews
A few reviews for this pro…
RATED
05/16/2017
DESCRIPTION OF WORK
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CATEGORY appliance repair
RATED
03/23/2016
DESCRIPTION OF WORK
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CATEGORY auto repair
RATED
10/30/2015
DESCRIPTION OF WORK
Refrigerator purchase
CATEGORY appliance sales
RATED
08/26/2015
DESCRIPTION OF WORK
I had a new roof put on the last couple of weeks and I went through Sears.
CATEGORY insulation,roofing
RATED
09/04/2012
DESCRIPTION OF WORK
Water Heater. Promised same day service if ordered by 10:00 AM. Attempted to place order online at 7:30 AM. Could not. Contacted Sears via toll-free line. Requested the basic 50 gal. Model. Told Sears could not sell that model. Lie. (Installer later said he often installed this model.) Must upgrade to inteermediate model (extra $200+). Rep goes offline to complete order and arrange for delivery. Rep says, so sorry but they have no intermediate models in stock in my area...but if I upgrade to their highest grade water heater, I could have it that day. So I agreed. Then we were to wait for a call. Finally at 2:00 PM, called Sears again. Told I had not ordered early enough. Lie. Then told Sears had not transmitted order on time. Then told delivery would be the next day. Lie. Long story short, took them 4 days to deliver. AND I was up sold twice... Installer confirmed them had basic and inter models in stock. AND I had to decline extended warranty plan 3 times (the first time the rep had 'automatically' added it to my order!) Called Sears customer service. No satisfaction, really. Increased cost! 4 days off work waiting for the thing. Would not have been so bad but b/c w/h broke, and had to turn water off at street, we had no water in the house! Refrigerator just went out. Guess what store we did not go to!
CATEGORY appliance sales
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