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Cleaning reviews in Brisbane

  • D
    Idalia's House Cleaning
    The good: 1. Nice people and personable. 2. Low initial quote for cleaning services. 3. First cleaning went well. The bad: 1. Quoted price went from $110 to $140 (house had been cleaned by someone else who was not available 2 1/2 weeks earlier). Paid up, because their first cleaning was good. 2. Second cleaning was subpar. They did not follow the list that I had given them on the first cleaning, missing things like cleaning the oven, fridge, behind things, etc. 3. They did not show up for third cleaning, and without any prior notification, even though they were scheduled and promised to do a better job! (they were on a every two week schedule, at that point!). 4. Broke a small vase and picture frame without telling us! (found later...) 5. Take about 30-40% longer than previous cleaners. I have text messages and photographs to prove all the above...
    - Peter S.
  • A
    The results were excellent. When I discovered what my 2 year old had done, I called (Sat afternoon) and they told me to seal off the area. They came on Monday morning and got all the stains out. More importantly, a couple of weeks later my dog vomited all over the recently cleaned hallway carpet. I called and they (much to my amazement) did the job for free. Normally it is a $180 minimum fee to come out but because I had just used them, the owner felt bad and would not charge me despite me writing him a check. Now that is what I call customer service!! There are other cheaper services out there but I'm not sure they would have been as good (or environmentally friendly) as I have infants that crawl all over the carpets and didn't want to take any chances.
    - Surinder T.
  • F
    Lucy's Housecleaning
    The provider was supposed to perform 5 hrs of cleaning service. But
    cancelled 3 times, with the last time saying "my car broke down so need
    to cancel". W**!! I'm gonna ask for a refund, or will close my
    Angieslist account for having such unprofessional people on the list.
    - Sonal S.
  • C
    I am an intermittent customer. Even though I have had the cleaning service at my home in the past, and I clean the house once every two weeks, they continue to charge me $180 every time claiming the house hasn't been cleaned by them so they charge more. They are probably charging me more because my house looks big from the outside. The cleaning was ok, not great. Every time they clean, they miss something. Previously, they missed dusting shelves and cleaning a bathroom mirror. The last time they didn't clean under the toilet seat and also had to re-do the shower. I asked them for a price to only clean the downstairs, which consists of 2 small bedrooms, 2 bathrooms and a hall. The second bathroom is very rarely used. They wanted to charge me $95 just for the downstairs. On a regular basis, they said they would charge $125 for the whole house. Once they used my vacuum cleaner and broke the attachment. Instead of telling me, they left a replacement attachment that didn't fit my vacuum cleaner. The first time I called them they didn't show up the first time and said they had the wrong address.
    - Susan S.
  • A
    Good Guys Furniture Floor & Carpet Cleaning
    It went perfectly. They arrived on time and did a good job. They succeeded in eliminating a discolored area in the hallway. Although they would have preferred for me to pay by check, they cheerfully accepted my Visa card (which I wanted to use to get miles). The carpet looks very clean.
    - JUDITH D.
  • F
    KMC Cleaners & Restoring Services
    Zzzzzzzxxxx. Xxccb.
    - Lesly R.
  • F
    Go Green Restoration Cleaning
    No response
    - Lesly R.
  • A
    4Stars Carpet Cleaning
    John did an excellent job. All spots were gone and the carpet looked great. I was able to schedule service within 2 days. He was punctual and offered a lower price than originally stated.
    - Carol F.
  • F
    Lucy's Housecleaning
    - Matt P.
  • A
    Phoenix Cleaning Solutions
    - TONY B.
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Cleaners in Brisbane

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