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Outdoor Living reviews in Bonita

  • A

    Dan was thorough in his evaluation of the repair, gave us a written estimate, and some additional information to consider.  His bid was certainly not the cheapest, but he was by far the most professional and the most experienced in this type of repair.  After reading the other reviews on Angie's list, and calling a couple of the references he gave us at estimate time, we decided to use Distinguished Pools. 

    The work began when he said it would, and continued until it was finished.  We live all the way in the South Bay, but he and the men never complained about the distance from Poway.  Because I was on a jury during the first part of the repair, I was not able to weigh in on the new color combination before the workers put sealer over it..  The repair was great, but the color could have been better.  I sent Dan pictures and we talked, and he said it was his fault that he had not had the men wait for me to weigh in on the color.  He encouraged me to let them do it over so that we would be completely satisfied.   He sent the men to re-sand and re-color and re-seal (not a small undertaking).  And all of this was before I had paid him a dime. I was home for the recolor.  He sent his color expert and we worked a long time to get it closer to the surrounding fake rocks.   We are thrilled with it!

    I waited a month to review, because the pool water was too cold to try the slide,  Dan told me to call if we thought it needed another coat (they put 2) of sealer, but it works perfectly.  I can't thank them enough for a really good job and for adding a lot of service to this rock slide.  One day the whole thing will have to be rebuilt, but for only $1200, Dan has given us some extra life out of this structure.  It looks and works great.  We are happy campers.

    I believe that with a bigger project, his bid might likely be higher than others, but that is because he will better anticipate the problems and/or contingencies of your job in advance.  He is competent, professional, trustworthy, and fair.  You can easily reach him by email, text, or phone.  And in the end, you will get what you want.


    - Lynn J.
  • A
    They did an outstanding job. We spent about $400 on that work and it went really well. When they did they job we weren?t home and when we came home it was done and was great. There was no mess and they were beautiful and are still great. We would highly, highly recommend them to others.
    - Michelle C.
  • A
    My pool is 30 years old, but now it looks brand new! They were terrific- all the workers were fantastic. The whole experience was great. They were very timely. Richard Patchett was the estimator and he was super. Jessie, in the office, was very astute, timely, and caring. If I had any worries, I could talk to her and she would be able to answer any questions I may have.
    - DOT F.
  • A
    The spa was not operated for a number of months and after cleaning and restarting, the automatic heating system was not working. Steven arrived on time and assessed the situation quickly. He had the part on the truck and was able to replace it and get the spa started. He was professional and easy to work with.
    - JIM B.
  • B
    We called a lot of people and a lot of them didn't call us back. They gave us a much better price than their competitors. They did have some trouble with the better business bureau, but we took our chances and it paid off. They finished in a very reasonable time and they did okay quality work.
    - STEVE W.
  • A
    I was having problems with yellow algae that my previous pool company couldn't seem to eliminate. When I called Mike, he was able to schedule me within the week. He cleaned the pool and balanced the chemicals for about a month before he turned the regular weekly maintenance over to one of his employees. I have owned a pool for 31 years and finding a good pool service is not easy. Blue Wave is a great company. My pool is faithfully cleaned every week, the tile sparkles, and no mustard algae problems. I highly recommend Mike's company.
    - MARGE V.
  • A
    We are very happy with the work. They were very reliable and the guy that was in charge of the project came out to the house to make sure that things were going right. He made sure that there were no concerns and was very pleasant. I would recommend them any time.
    - STEVE W.
  • A
    I called late Saturday and someone actually answered the phone! The receptionist was pleasant and informative. The service guy came out on time a few days later and gave the estimate and installed the new equipment on the same visit. He was professional and cleaned everything up before he left. He returned three days later and did the acid wash. Everything was done quickly, professionally and at a very competitive price; lower than the pool store's. We are going to have them replace our heater at the end of the season.
    - ARNOLD S.
  • A
    THIS COMPANY HAD RE-PLASTERED OUR POOL AND REBUILT THE FILTERING AND SPA HEATER AND CONTROL SYSTEM SEVERAL YEARS AGO. I CALLED THEM TO FIND A REPLACEMENT FOR MY CRACKED FIBERGLAS POOL FILTER TOP. THE OWNER HAD A REPLACEMENT TO ME THE NEXT MORNING! THIS WAS GREATLY APPRECIATED BECAUSE OF THE WARM SEASON AND ALGAE ISSUES IF I COULD NOT FILTER MY POOLS WATER.
    - THOMAS L.
  • A
    Very pleased with work
    - Cynthia G.
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Outdoor Services in Bonita

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